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La Quinta Inn & Suites San Antonio Riverwalk

Booking.comUS$139*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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La Quinta Inn & Suites San Antonio Riverwalk
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824 Reviews from our TripAdvisor Community

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Showing 806: English reviews
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Long Beach, California
Reviewed yesterday NEWvia mobile

The front desk staff was helpful and gracious. However, my room wasn't cleaned one day and the next day they made bed (didn't change the sheets like I requested). Took my towels and didn't leave any new ones. I leave a good tip everyday for housekeeping and that didn't seem to help. They must have known they didn't do a...

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Helpful?
Thank BertLandreth
Grand Bend, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

The La Quinta on Blum Street in San Antonio is a very nice hotel, clean, spacious, nice pool, great breakfast and all within walking distance to the Riverwalk/Alamo/shopping. It is right across the street from Macy's and the Marriott - walk thru one of these and you are at the Riverwalk. We took a cab from the airport ($25 each...

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Helpful?
Thank mungi
About Hotel's Favourite Review
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Dear Mungi, Thanks for taking the time to submit a review of your stay. It sounds like you had a great stay at our hotel and enjoyed our friendly staff, our clean comfortable rooms, and our complimentary breakfast. We are very proud of our location close to so many attractions and glad you enjoyed the area. We are delighted that...

Caldwell, Texas
Reviewed 3 days ago NEW

After attending numerous events at the San Antonio convention center over the years this place was a real win. While not the next door Marriott or Hyatt, I enjoyed a clean, fresh, comfortable room. Reasonably priced self parking, next door to the mall, and only one block to the convention center. One block also to the River Walk.Onsite bar and...

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Helpful?
Thank Clint A
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Dear Clint, Thanks for submitting such a wonderful review of your recent stay. We are delighted that you enjoyed our clean rooms and the convenience of our location. We look forward to having you as a guest again in the future. Sincerely, B Ames, LQ Customer Care

Westchester County, New York
Reviewed 4 days ago NEWvia mobile

Hi Stayed there 2 nights this week Our first keys they gave us didn't work then I went to get another set and that didn't also work The mgr ,I believe gave us another room and the toilet ran for along time after you flushed each time and then the lights over the night stand didn't work I called the...

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Helpful?
Thank goldengirl722
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Dear Guest, We would like to offer our sincerest apologies for the issues you encountered during your stay. This is certainly not the kind of experience we want you to have at our hotel. Your feedback is extremely valuable to us and indicates we need to revisit customer service. We do hope you will stay with us again in the...

San Antonio, Texas
Reviewed 4 days ago NEW

I have called 4 times today and no one is picking up the answer a simple question. This a back customer service on the employees who work at this establishment. I get it if you have someone in front of you but for the phone not to be answered 4 times in a row is just horrible.

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Helpful?
Thank mannygonzales3
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Dear Manny, We appreciate your candid feedback. We are extremely sorry for this inconvenience. It is very disappointing to hear that the front desk clerk was not attending to our guests as this is certainly not the kind of guest experience we want you to have at any of our hotels. Your comments have been shared with management to ensure...

Lake Charles, Louisiana
Reviewed 1 week ago NEWvia mobile

Location was excellent as we were attending events at the Alamodome. Walking distance, only about 5-10 minutes on nice sidewalks. Equally great access to the riverwalk and all its shops and restaurants within walking distance. The hotel, while recently upgraded, seemed to be having issues keeping the common areas comfortably cool. The hallways were warm, as was the dining area...

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Helpful?
Thank Laura G
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you for your feedback, as it is very important to us. We’re sorry for the problems you experienced with exterior cleanliness. We will share your comments with the General Manager so that similar situations will not occur in the future. We hope you will once again choose us for your lodging needs. Sincerely, LQ Customer Care

Reviewed 1 week ago via mobile

This hotel is in a good location, right across from the riverwalk, down the street from the convention center, and also near the Tower of the Americas and the Alamodome. The parking is expensive like most downtown locations, but the valet service was good and the car very nearby. The hotel staff was friendly, and though we received a few...

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Helpful?
Thank Tonja K
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Dear Tonja, Your feedback is appreciated. We are delighted that you had a pleasant stay and liked your king room, and the hotel in general. However, we are very sorry that the hair dryer didn’t meet your expectations and will share this, along with the housekeeping issue, with management to ensure it is addressed. We look forward to having you...

Lebanon, New Hampshire
Reviewed 1 week ago via mobile

To have an otherwise solid visit to San Antonio spoiled by unengaged management. As always, the hotel was clean and nicely appointed. Not unusual was the high level of service from the valets, restaurant, and housekeeping staff. A light sleeper, I asked for a recommendation for a quiet location and accepted the offering of the 12th floor. Sleep was unattainable...

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Helpful?
Thank Mike D
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you for your feedback, as it is very important to us. We’re sorry for the problems you experienced with the noise level. We will share your comments with the General Manager so that similar situations will not occur in the future. We hope you will give us another chance to provide you with better service. Sincerely, LQ Customer Care

Los Angeles, California
Reviewed 1 week ago

This is my favorite hotel when I visit the Riverwalk in San Antonio, Texas. I stay there at least twice a year. It has recently been remodeled and freshened up. The staff is outstanding and they have a great breakfast buffet. It is within walking distance of the Riverwalk and the Alamo. I highly recommend it. I was there this...

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Helpful?
Thank Olelady2
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, LQ Customer Care

Spring, Texas
Reviewed 1 week ago via mobile

For the price, I'd hoped it would've been better. It was very clean and very convenient to the river walk. Parking was about $20 a day. The bed was good (not great) Bathroom was only adequate Check in and out was excellent Breakfast was excellent Overall satisfied

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Helpful?
Thank wes607
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites San Antonio Riverwalk, responded to this review

Thank you for your review. We are very happy that the rooms were clean and accommodating. However, I am sorry to hear that you were not satisfied with the bathroom in general. This has been communicated to the concerned management staff. When a guest takes the time to write, we are especially grateful. Rest assured we are doing everything we...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Conference Facilities

Additional Information about La Quinta Inn & Suites San Antonio Riverwalk

Address: 303 Blum St, San Antonio, TX 78205-3352 (Formerly La Quinta Inn & Suites San Antonio Convention Cntr)
Region: United States > Texas > San Antonio
Price Range: €123 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites San Antonio Riverwalk 3*
Number of rooms: 348
Reservation Options:
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Also Known As:
La Quinta Inn & Suites San Antonio Hotel San Antonio
La Quinta Inn And Suites San Antonio Convention Center
La Quinta San Antonio
San Antonio La Quinta
Hotel Style:
#30 Romantic Hotel in San Antonio
#76 Family Hotel in San Antonio
#88 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites San Antonio Riverwalk staff and other travellers.
18 questions
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3 months ago
Jakarta, Indonesia
Lake Jackson, Texas
Alvarado, Texas
over a year ago

See all questions (18)

Questions? Get answers from La Quinta Inn & Suites San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites have two rooms, living room and bedroom. Not sure if bedroom is big enough for two beds.”
Olelady2, 16 May 2017 | Read review
“King room would have room for crib - if available”
rylie2719, 3 May 2017 | Read review
“The rooms on the top floors have a nice view.”
crazypilotgirl, 28 Apr 2017 | Read review
“All rooms are exceptional”
ramirot595, 5 Apr 2017 | Read review
“Call ahead to see if room is ready.”
virginiarodvel, 16 Mar 2017 | Read review
5 of 5
Booking.com
US$139* /night
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La QuintaUS$139
Orbitz.comUS$139
TravelocityUS$139
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Prices are for 1 room, 2 adults
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