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Omni La Mansion del Rio

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Omni La Mansion del Rio
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3,378 Reviews from our TripAdvisor Community

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There are newer reviews for Omni La Mansion del Rio
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Showing 3,339: English reviews
New England
Reviewed 1 week ago via mobile

San Antonio is known for its hospitality and I can see why - the Omni la Mansion del Rio has a very kind, caring, and friendly staff. Although I'm here on business - I already feel relaxed and productive. I recommend joining Omni's reward programs for a free beverage each day - for example coffee delivered to my room that...

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Helpful?
Thank TeamDowager
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear TeamDowager, Your comments are greatly appreciated. We are delighted to hear that you have enjoyed our hospitality as well as our accommodations. We hope that we will be your only choice when your travels find you in San Antonio. Bryan Davis

Islamorada, Florida
Reviewed 2 weeks ago

Recently stayed here as part of a conference and the location right along the riverwalk was great. There were, however, a few things left to be desired. Not so friendly staff. I normally travel a few times a year for work and each time that we travel the staff, concierge will bend over backwards to accommodate you. When I inquired...

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Helpful?
Thank IslamoradaSteve
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear IslamoradaSteve, Thank you for sharing your valuable feedback with us. We are sorry to hear of your dissatisfaction with our service and accommodations. Should we have the opportunity to host you on your next visit, we welcome you to call the hotel directly so that we may detail every aspect of your reservation. Bryan Davis

Arkansas
Reviewed 2 weeks ago

Friendly staff, great food, very quite rooms, clean bathrooms, and very pet friendly with a park nearby to walk your pets. The hotel has two courtyards and sits directly on the best part of the riverwalk.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank ArkansasLucky007
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

ArkansasLucky007, Thank you for sharing your experience with us. Our location and view on the Riverwalk is definitely second to none and are simply delighted that enjoyed. We would be delighted to welcome you back. Bryan Davis

Midland TX, United States
Reviewed 2 weeks ago

Staff were top tier and always smiling. Did eat at restaurant but the room service hamburger was awesome The balcony rooms are a great and ease of access to riverwalk was nice. The only down side of location is for pets there is no green space. But we made do with sidewalk flower beds. There is a park 3 blocks...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank harryhE7707HX
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Dear harryhE7707HX, Thank you for sharing your experience with us. We value your feedback. Please keep us at the top of your list when visiting San Antonio. Bryan Davis

Reviewed 2 weeks ago via mobile

We celebrated our anniversary with a getaway to San Antonio and stayed at Omni Roverwalk from 3/3-3/5. The staff was great from checking in to room service. The room was quite comfortable and the bed was amazing! Room service was prompt and accommodating even when we ordered breakfast a few minutes after breakfast time had closed. We look forward to...

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Helpful?
1Thank AmayaBaez
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

It is a delight to hear we made your anniversary getaway memorable. Our staff will be glad to hear how much you enjoyed your stay. We welcome you back any time you are in town. Happy Friday!

Reviewed 2 weeks ago

Hotel location excellent but dated rooms, inattentive staff and overall rating would be poor at best . I would not recommend this hotel. Seems like cost control is what the management is more interested in than quest experience. Rooms are quite small and most on Riverwalk side have shared balconies.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank T8832IIthomasm
Grant_Faber, Manager at Omni La Mansion del Rio, responded to this review

Dear T8832IIthomasm, Thank you for your candid feedback. I apologize for failing to meet your expectations. Please be assured we are anticipating a major renovation in the coming months. For your next visit, I encourage you to contact the hotel ahead of time. We are able to accommodate a certain number of private balcony requests on a first-come, first-served basis....

Buffalo, United States
Reviewed 2 weeks ago

Beautiful hotel, exceptional service from valet, bell staff, reception, restaurant staff. Never a disappointment when staying at the La Mansion. That's why we chose this hotel to stay for such a special occasion.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank I8645HCrobertg
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Thank you for your positive review. We are so happy to hear that you enjoyed your stay. We hope to see you again in the future.

Portland, Oregon
Reviewed 2 weeks ago

The location is unbeatable. The hotel is right on the river walk in the main area. My room was basic, but comfortable. It had a kid-friendly mini bar with Pez dispensers. The best part of the room was the balcony. The shared balcony was large and over looked the river walk. The hotel salt water pool was a relaxing place...

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Helpful?
1Thank MommyTravels_net
OLMDRSA, Manager at Omni La Mansion del Rio, responded to this review

Thank you for your positive comments. Our location and staff is something we take pride in, and we are so happy to hear you enjoyed our pool. We look forward to you staying with us again.

Houston, Texas
Reviewed 2 weeks ago via mobile

What another wonderful stay at this river walk hotel. We have stayed here multiples times over many years and have always found it to be very San Antonio like and right in the center of everything. Well run and convenient. Service is the absolute best

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Helpful?
Thank Wayne H
John W, General Manager at Omni La Mansion del Rio, responded to this review

Thank you so much for your continued loyalty to our hotel. We appreciate the opportunity to serve you and look forward to welcoming you back to Omni La Mansion del Rio.

Reviewed 3 weeks ago

We were pleasantly surprised by this hotel. Many of the reviews referred to the age of the hotel, and so we were concerned. However, the location of the hotel seemed perfect so we took a chance. Thank God we did, it was beautiful! The kids loved the pool, the room was clean and the staff was wonderful. We chose the...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank O6704TSlindas
Lucie A, Manager at Omni La Mansion del Rio, responded to this review

Dear O6704TSlindas, We are so happy you decided to stay in our home. Thank you for the perfect rating on this post. Warm Regards, Lucie

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
El Colegio
El Colegio
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of the top hotels in the city, a historic hotel and Spanish hacienda style hotel, filled with charm & located on the renown River Walk. ... more   less 

Additional Information about Omni La Mansion del Rio

Address: 112 College St, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: €205 - €474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni La Mansion del Rio 4*
Number of rooms: 337
Reservation Options:
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Also Known As:
Omni La Mansion Del Rio Hotel San Antonio
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni
La Mansion Del Rio
Hotel Style:
#7 Romantic Hotel in San Antonio
#8 Spa Hotel in San Antonio
#13 Luxury Hotel in San Antonio
#18 Family Hotel in San Antonio
#23 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Omni La Mansion del Rio staff and other travellers.
40 questions
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Joliet, United States
Cheyenne, Wyoming
Kilsyth, United Kingdom
Palm Bay, Florida

See all questions (40)

Questions? Get answers from Omni La Mansion del Rio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to request a room that doesn't overlook a wall :)”
 of 5 bubbles IslamoradaSteve, 11 Mar 2017 | Read review
“Get a room overlooking the river walk.”
  • The view from the balcony
  • Robes in the closet.
 of 5 bubbles MommyTravels_net, 7 Mar 2017 | Read review
“The river view is worth the price.”
 of 5 bubbles pnedry, 21 Feb 2017 | Read review
“The higher the room, the less noise you get from the riverwalk.”
 of 5 bubbles alexp145, 13 Feb 2017 | Read review
“Ask for a room facing the Riverwalk although that might be noisy since there is a lot of night life out there!”
 of 5 bubbles traveljane2015, 1 Feb 2017 | Read review
5 of 5