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Hyatt Regency San Antonio

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Hyatt Regency San Antonio
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2,566 Reviews from our TripAdvisor Community

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Showing 2,507: English reviews
Sounders
Reviewed yesterday NEWvia mobile

From checkin to check out staff was courteous. Room was clean and housekeepers always said hi every time we walked by. Good job 7th floor ladies. Bell staff helped with luggage graciously. Valet even ran to my car for an item left behind without any issues. Excellent customer service start to finish! Can't beat location smack dab in the middle...

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Helpful?
Thank ALostSounderFan
Sandy Hook, Connecticut
Reviewed 2 days ago NEW

We were originally booked at the Hyatt Grand but it was oversold so we were moved here. We were disappointed but soon realized that the location on the riverwalk was far superior. We never returned to the Grand. Rozaline at the front desk modified our reservation. Great stay.

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Thank ogerkan
Houston, United States
Reviewed 2 days ago NEW

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Thank marycO4857QX
Decatur, Georgia
Reviewed 2 days ago NEWvia mobile

If you choose to stay here, be sure that your room does NOT face into the atrium. If there is a boisterous crew in the lobby bar, as there was when we stayed, it will be as if they were in the room with you. Our revelers had cow bells. Also, adjacent balconies with loud conversations present a problem. The...

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Thank Richard L
Nacogdoches, United States
Reviewed 3 days ago NEW

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Thank A3980GMwilliamc
Houston, Texas
Reviewed 3 days ago NEW

This hotel was not only beautiful and welcoming to stay, it was also located centrally to great restaurants, the Alamo, Ripley's Believe It or Not and some other attractions. Service from the front desk at check-in to Raul, who made omelettes in the Q Kitchen for breakfast, was fantastic. I requested a room overlooking the River Walk in my reservation...

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1Thank Kelsey L
N/A
Reviewed 4 days ago NEWvia mobile

The first time I visited this hotel, I had an amazing experience. My room was awesome. We had a great view and it was spotless and quiet. My second visit, however, was much different. I was told on the phone that parking would be available for my oversized vehicle in the "front lot"..that didn't happen. They changed the rules once...

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Thank Mbpj86
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello Mbpj86, Thank you for taking the time to provide your feedback regarding your recent stay in San Antonio. Your time, comments and assessment of our service is greatly appreciated and I am very sorry that we missed the mark with your service expectations during your stay. Please accept my sincere apologies for the inconveniences that you experienced during your...

Houston, United States
Reviewed 5 days ago NEW

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1Thank claudec643
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Bakersfield, California
Reviewed 5 days ago NEW

I enjoyed my stay, the staff was great and enjoyed that it was on the river walk. It was close to shopping mall and great restaurants. The ambiance was pleasant. The rooms and hotel were very clean the only thing is the elevators need some maintenance.

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Thank Evaldez9416
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello Evaldez9416, Thank you for your feedback about our hotel. We are happy to hear you enjoyed our hotel's location to downtown sites and shopping, pleasant ambiance and our friendly staff. We look forward to seeing you on your next visit to San Antonio. Best, Hyatt Regency San Antonio

Houston, United States
Reviewed 6 days ago NEW

It was a great stay, however, I don't think paying to park overnight for the guest should be an additional charge. Consider allowing your guest to park free, or at a minimum a $10 parking charge. Thanks

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Thank Terry J C
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello Terry J C, Thank you for your review of your recent stay at our property. We are glad to hear that you choose to spend your time at the Riverwalk with us; however we are disappointed to hear of your negative experiences while at our hotel. Please know your comments concerning parking prices will be shared and utilized for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 

Additional Information about Hyatt Regency San Antonio

Address: 123 Losoya St, San Antonio, TX 78205-2688
Region: United States > Texas > San Antonio > East Side
Price Range: €149 - €379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Antonio 4*
Number of rooms: 629
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Hyatt Hotels Corporation, HotelsforEveryone, Orbitz, Booking.com, Odigeo, Travelocity and Jetsetter so you can book your Hyatt Regency San Antonio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio
Hotel Style:
#1 Green Hotel in San Antonio
#7 Spa Hotel in San Antonio
#11 Luxury Hotel in San Antonio
#18 Romantic Hotel in San Antonio
#18 Business Hotel in San Antonio
#34 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency San Antonio staff and other travellers.
29 questions
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flushing,newyork
Visalia, California
over a year ago
Bellevue, Nebraska
over a year ago
Massachussets

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Questions? Get answers from Hyatt Regency San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverview or Alamo view - not courtyard”
 of 5 bubbles ogerkan, 4 Dec 2016 | Read review
“Would ask front staff for high floors for a quieter sleep.”
 of 5 bubbles lwestrada, 28 Nov 2016 | Read review
“Ask for riverwalk view if it is available.”
 of 5 bubbles AgricTraveler1, 21 Nov 2016 | Read review
“Ask for a room overlooking The Alamo”
 of 5 bubbles SydneyBambam, 19 Nov 2016 | Read review
“Try for a riverwalk view.”
 of 5 bubbles bobmanford, 16 Nov 2016 | Read review
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