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Holiday Inn Riverwalk

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1,033 Reviews from our TripAdvisor Community

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Showing 992: English reviews
Reviewed 10 September 2015 via mobile

Loved this modern hotel. Welcomed from moment we walked in. They recognized me as a elite member and promptly told me I was upgraded to an executive suite. It was beautiful and Hugh. Elizabeth can to room to personally welcome me and had a special gift sent up for our anniversary. The hotel was perfect on the riverwalk. Not right...

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Helpful?
2Thank mortlip62
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear mortlip62, Thank you for your kind review of your recent Holiday Inn Riverwalk experience. I was delighted to read of your enjoyable experience, and the special touches that Elizabeth and Caitlynn put on your special weekend. I'm looking forward to sharing your comments with them and the rest of the team at our next meeting. We wish you many...

Stuart, Florida
Reviewed 9 September 2015

Our stay was fantastic. From the helpful staff, to the restaurant to the snack bar, to the rooms, to the onsite parking, this was a great stay. Also, the location in relation to the main loop of the Riverwalk is excellent. The only thing I would recommend is getting things squared away with the hardwood floors in the rooms....next time...

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1Thank bill555555
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear bill555555, Thank you for your kind review of your recent Holiday Inn Riverwalk experience. We are just delighted to read that you enjoyed your time with us so much, and that you were able to take advantage of our top notch Riverwalk location. We hope to have the opportunity to host you again the next time your plans bring...

Cedar Rapids, Iowa
Reviewed 9 September 2015

I travel for work and IHG Brands work best for where I go. This being said normal Holiday Inn properties are fairly average. NOT this location. We were upgraded to a suite overlooking the riverwalk and the room was awesome. It had recently been updated and if you were placed in this room blindfolded you would have no way guessed...

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Helpful?
1Thank BrianEH32766
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear BrianEH32766, Thank you for your review of your recent experience with us, and for your loyalty to IHG. We are so happy that you enjoyed your time here at Holiday Inn Riverwalk! As IHG'S Flagship Holiday Inn, we really take pride in our hotel, and in the service we provide to valued guests like yourself, so thank you for...

houston, tx
Reviewed 8 September 2015

Found what we thought was a great deal as we got to San Antonio for a weekend stay only to find a better deal at check-in and it was worth the money. Only issue was the air condition but they got Leo right on it and it was taken care of right away with no problem. Easy access to the...

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Helpful?
2Thank monica_lilmc_000
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear monica_lilmc_000, Thank you for taking the time to review your recent stay with us! We are so happy that your plans brought you to Holiday Inn Riverwalk this Labor Day weekend, and that you had such a nice experience. We appreciate your kind words about Leo, and are happy to hear that he was able to resolve the AC...

El Paso, Texas
Reviewed 3 September 2015 via mobile

Stayed one night. Ate at the gen of a restaurant. Aaron cooks a mean ribeye. Very tasty and juicy. The asparagus and red potatoes were perfectly seasoned. The bartender, Alex, was very friendly and attentive. Plus, he's a fantasy football guru. Do if you're into fantasy football, or you want to be, hanging out with Alex is a great investment....

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Helpful?
1Thank Tommy T
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Tommy T, Thank you for taking the time to review your recent experience here at Holiday Inn Riverwalk, and specifically in Windows on the River Bar and Grill. Although not at all surprised, I am just delighted to read of your experiences with Alex, and with Aaron's delicious cooking! I very much look forward to sharing your comments with...

San Antonio, Texas
Reviewed 2 September 2015

I wanted to have a romantic date night with my Boyfriend and Elizabeth at the front desk recommended your Beautiful restaurant that we ended up really enjoying. Upon arrival we were surprised with a beautiful set up by Cindy and Caitlynn. Rebecca, our server did such an amazing job too. I had a little message that I Wanted on our...

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Helpful?
1Thank Ike S
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Ike S, Thank you for taking the time to write up a review of your recent Holiday Inn Riverwalk experience. We are so glad that you chose to spend your special evening with us, and are just elated to read that you enjoyed your time in our restaurant. We greatly appreciate you taking the time to recognize some of...

Rio de Janeiro
Reviewed 1 September 2015

I really like San Antonio and it took me a while to try this hotel. But after the first time in January, I chose it every time I got back. The location is excellent - you are on the Riverwalk, but on a calmer place, with just a 2-minute walk to the crowd. I also like the rooms as they...

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Helpful?
Thank silvia_martins
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear silvia_martins, Thank you for your loyalty to Holiday Inn Riverwalk, and for taking the time to review your most recent stay with us. We are so grateful to have you as a returning guest, and are happy to read that you've enjoyed your time here. Please do not hesitate to contact me directly when booking your next trip to...

montreal
Reviewed 30 August 2015 via mobile

We stayed 5 nights at this hotel between August 5th and 10th. The hotel is very well situated in the middle of downtown San Antonio. The front entrance is on St Mary's street, right across from St. Marys Church and the back entrance takes you to the Riverwalk. The room is a good size with wood flooring, a large King...

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Helpful?
1Thank PretPourPartir
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear PretPourPartir, Thank you for taking the time to review your recent experience here at Holiday Inn Riverwalk. We appreciate you being so detailed in your review. On behalf of the team, I would like to apologize for falling short of your expectations in several areas of your stay. Comments such as these really do make us a better hotel...

Reviewed 29 August 2015 via mobile

Nice bar and very great bartender. We have been to most bars on riverwalk and very disappointed. Alex was our bartender here tonight and has done a great job of making great drinks and keeping us occupied and enjoying our time. If ever back in SA we will def stay here and come back to bar to see Alex.

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Helpful?
1Thank Carol L
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Carol L, Thank you for your kind review of your recent Holiday Inn Riverwalk experience. I was delighted to read that you enjoyed your time in our bar, and am greatly looking forward to sharing these comments with Alex. We hope to see you again soon! Regards, Lindsay Carroll Administrative Assistant Lindsay.Carroll@ihg.com 210-224-2500 x 500

Tucson, Arizona
Reviewed 29 August 2015 via mobile

Hotel was recommended by a friend, enjoyed the stay and view from my room. The bar/lounge area is a great place to unwind after a long day..Juan the bartender made sure I was well taken care of, great personality which made the afternoon enjoyable. Cynthia, the manager introduced herself and was also very friendly not only to myself but all...

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1Thank azbanker
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear azbanker, Thank you for choosing Holiday Inn Riverwalk for your recent trip to the Alamo City, and for taking the time to review your stay. We are just thrilled to read of your experience with with Cynthia and Juan. They really do exemplify the type of service culture that we promote here. I am highly looking forward to sharing...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 

Additional Information about Holiday Inn Riverwalk

Address: 217 N St. Mary's St., San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: €169 - €395 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity and Hotels.com so you can book your Holiday Inn Riverwalk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Hotel Style:
#40 Romantic Hotel in San Antonio
#49 Business Hotel in San Antonio
#53 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Riverwalk staff and other travellers.
27 questions
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Questions? Get answers from Holiday Inn Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony rooms overlooking the riverwalk are very nice”
 of 5 bubbles 969ken, 19 Feb 2017 | Read review
“Ask for a Riverwalk view, it is really nice and does not get loud at night.”
 of 5 bubbles 29phillipv, 1 Feb 2017 | Read review
“Choose one with balcony facing the Riverwalk.”
 of 5 bubbles 383tabithal, 28 Jan 2017 | Read review
“Ask for a Riverwalk view room.”
 of 5 bubbles 63Lincoln, 26 Jan 2017 | Read review
“Get a deal on price as you won't receive service. Get a room that faces the river as the pool isn't anything to write home about.”
 of 5 bubbles droods, 16 Jan 2017 | Read review
5 of 5