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San Antonio Marriott Northwest

Booking.comUS$167*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$167*
US$167*
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San Antonio Marriott Northwest
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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
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Baton Rouge, Louisiana
Reviewed 4 days ago NEW

We stayed here for 4 nights during our spring break trip. The hotel is near the airport and close to a movie theater and lots of restaurants. The rooms were nice and comfortable; "boutique style" was how I chose to describe them. Beds were soft and comfortable and the TV was large enough for us all to see. Because we...

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Helpful?
Thank ceecee36
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

ceecee36, We appreciate you choosing the San Antonio Marriott Northwest for your home away from home while you and your family were in San Antonio! You are so kind with your review and I cannot wait to share it with my team-- This is the type of service and experience we strive for-- Mission Accomplished! Come back and see us...

Phoenix, Arizona
Reviewed 5 days ago NEW

I have stayed there for several years but unless working desks are added to the room so that I can accomplish my computer work I may have to look to other Marriott's. I have recommend other business travelers to stay there but they all require a working desk. The renovations are lovely and I would like to return.

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Helpful?
Thank smcmaster2017
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

smcmaster2017, Thank you for the 5 star rating. We do hope that you will return and allow us to earn your trust and faith is our services. We appreciate your feedback and will certainly share it with our team here at the property and above! Thank you again! Lina C.

San Antonio, Texas
Reviewed 1 week ago

This is my group (or a group connected with us) second "official event place". Collectively, we've used this location minimum twice a year for the last five to ten years. Some years even more. Though I've not slept here, many our our guest fly in for our events and stay in this hotel. I've used the bar, and restaurant services...

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Helpful?
Thank MoDa0206
Jamaica, United States
Reviewed 1 week ago

Customer service was good BUT my room on the sixth floor had to be changed because of strong mildew odor. My eyes and nose started running after the first ten minutes. Stains on carpet. Second room was on the eighth floor. Strong smell of something dead as soon as I exited the elevator. Room smelled better, however, I could not...

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Helpful?
Thank Barbara P
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

Barbara P, Thank you for your recent stay with us! And for you very enlighten feedback. I am very sorry to hear that there was a problem at all with any portion of your stay. I will certainly address this with my team and investigate the problem was or is. We do hope to welcome you back in the near...

Denver
Reviewed 2 weeks ago

I booked here for a night because it was recently remodeled. The lobby is beautiful and the new concierge lounge is outstanding. While the décor in the rooms is agreeable, they cut corners. Remodeled Marriott properties put black, cordless phones in the room. I am on the top floor, one of the best rooms and find the decades old tan...

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Helpful?
Thank cporter187
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

Dear Cporter187, Thank you very much for taking the time to share your feedback in regards to your stay. Your feedback does not fall on deaf ears. We too feel that your remodel is beautiful, fresh and new. While we do still have tubs available in 1/3 of our rooms, we will consider making shower caps more readily available, we...

Vienna, Virginia
Reviewed 2 weeks ago via mobile

Very close to the airport. Rooms very nice and Staff super friendly. Convenient for everything and good rates. Very pleasant stay. Was in a renovated room which was nice. Bed very comfortable and nice restaurant. Wifi works well too.

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Helpful?
Thank George P
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

Thank You George P! Come back and allow us to earn that fifth star!!! Lina C.

San Antonio, Texas
Reviewed 3 weeks ago via mobile

The customer service was great..Every staff member we came in contact with was very pleasant. That was where it ended.The room left alot to be desired. Upon arrival I noticed the A/C was dripping onto the shelf and in the closet. The A/C is also EXTREMELY loud to the point where you cannot here yourself think.I had to leave the...

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1Thank Monique G
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

Monique G, Thank you for your recent visit as well as the time you took to tell us about it. I know that you spoke with Chanel on your final morning and brought to light the issue with the strawberry deliver. I am glad that you brought it to our attention, as we have since discovered the problem that was...

Blaine, MN
Reviewed 3 weeks ago

I had previously avoided this hotel due to all of the negative reviews not only on TA, but also the Marriott web site. As it seemed the renovation was now completed, I thought I'd give it a shot. The staff is amazing. Extremely friendly, accommodating, warm with a great sense of how to treat guests. Every interaction I had with...

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Helpful?
Thank LandofHopesandDreams
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

LandofHopesandDreams, Thank you for your recent visit with us! I am thrilled with your wonderful feedback, especially with our team. We are working very hard to get our hotel back to a cohesive team of conditioned hoteliers. Our renovation is over and we want only to focus our guest and their needs. I hope your trabvle bring you back to...

Reviewed 4 weeks ago via mobile

The hotel is a short drive from the airport. The staff is very friendly and helpful. The rooms are the new Marriott design that are very modern, but lack a desk. The hotel has a TV that does not allow guests to hook up any devices. I like to hook up my laptop to the TV to watch Netflix. I...

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Helpful?
Thank Mike M
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

Mike M. Than you for your recent stay as well as your feedback. We are in the process of accepting bids in preparation to comply with Marriotts new Guest room entertainment platform. My apologies that we are not there yet, as this is not a quick process. I assure you we will be there. I hope that you will return...

Huntsville, Alabama
Reviewed 4 weeks ago

This hotel has undergone a recent, significant remodel and the staff are still experiencing growing pains. The check in team were very friendly and went out of their way to make sure we were comfortable. Nico in particular was exceptional. The remodeled rooms do not have work desks. The rooms have either a small chair (in the double bedded rooms)...

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Helpful?
Thank AGoingGal
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

AGoingGal, Thank you for your recent stay with us! We are thrilled that you chose us for your San Antonio Visit. I love your very insightful feedback and can assure you that it does not fall on deaf ears. Feedback such as your is used for training opportunities with my team and we certainly try to correct all issues that...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
With a free shuttle service to the nearby San Antonio International Airport (SAT) and free hotel parking, there is no better choice than the San Antonio Marriott Northwest for your stay in San Antonio, TX. Our high-class guest rooms include plush pillow-top mattresses, pull-out sofa bed, HDTV with premium channels, elegant bathrooms, and high-speed WiFi. Relax after a long day in our outdoor pool complete with sundeck or take advantage of our fitness center. Planning a big event? Make your meeting, wedding or Quinceanera an unforgettable experience in one of our 9 event venues with space for up to 675 guests! Enjoy a meal and cocktail at our hotel restaurant and lounge or dine privately with our superb room service. Our hotel near San Antonio Airport is just 15 minutes from the San Antonio Zoo, University of Texas San Antonio, and Six Flags Fiesta Texas. Other nearby attractions include The Alamo, San Antonio River Walk, San Antonio College, Sea World and of course downtown San Antonio. Plan your stay today! ... more   less 

Additional Information about San Antonio Marriott Northwest

Address: 3233 NW Loop 410, San Antonio, TX 78213
Region: United States > Texas > San Antonio > Northwest Side
Price Range: €118 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Antonio Marriott Northwest 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
San Antonio Marriott Northwest Hotel San Antonio
Marriott San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from San Antonio Marriott Northwest staff and other travellers.
1 question
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Ajijic, Mexico
4 months ago

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Questions? Get answers from San Antonio Marriott Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms above the 4th floor have an outside view!”
ceecee36, 20 Apr 2017 | Read review
“Rooms with king size bed are more spacious.”
21barbarap, 12 Apr 2017 | Read review
“Still a few kinks to work out. Bell service was not available when we checked in at 8 pm. The room had a few minor issues: 1) outlet that had not been fixed to the wall (unplugging pulled the entire box out of the wall. 2) A/C unit was stuck. Could either turn AC on or off. The interface didn't allow for temperature change. 3) The sliding door to the bathroom was unhinged when we entered the room. I fixed by placing back on its track but it was clearly separated from the wall. Minor privacy issues with daughters and wife we had to be aware of when showering/changing. ”
MikeGonz9, 19 Mar 2017 | Read review
“make sure you don't get a room below the 6th floor on the inside (atrium side) - very noisy”
jrbrowne, 11 Mar 2017 | Read review
“Just stay away!”
439matthewa, 27 Feb 2017 | Read review
5 of 5
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US$167* /night
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Prices are for 1 room, 2 adults
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