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Holiday Inn San Antonio Downtown

HolidayInn.comUS$103*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn San Antonio Downtown
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700 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Antonio Downtown
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Showing 642: English reviews
Tokyo, Japan
Reviewed 23 December 2015

I had an amazing stay at this hotel. The staff was great and very helpful. The room was clean and the River Walk view was beautiful. The location was great as well. I would recommend this hotel. I had to relocate to this hotel because of issues at another IHG hotel, and it turned out to be a great experience....

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Helpful?
Thank Bobby W
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the comments! Ben/GM

Reviewed 18 December 2015

1) I should have known I was in for undervalue with a Priceline deal as good as I received. It only cost $46 a night! 2) The internet was well below par for 'high-speed internet.' After lengthy discussion with Nick and Mike in Milwaukee, WI, with Ethos Stream, I figured it out. The hotel was too cheap to purchase enough...

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Helpful?
Thank Gavin H
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the great feedback. I will make sure the front office discusses where we could have possibly resolved your room request in a better manner for you. Our internet is in the process of being upgraded and I am sorry if that caused connection issues for you. Thanks again for the feedback everything helps! Ben/GM

Reviewed 18 December 2015 via mobile

My boyfriend and I stayed for one night as a little getaway since we live in San Antonio. We checked in and Nelson at the front desk was very helpful and friendly. When we arrived in our room we noticed our fridge wasn't cooling very well. We alerted the front desk and they changed it out for us but unfortunately...

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Helpful?
Thank Caitlynn C
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the comments I will share with the housekeeping. I am glad to hear your overall stay was good. Ben/GM

Hayward, California
Reviewed 9 December 2015

1) one of our two keys didn't open the door. I went downstairs and they rekeyed it but it still didn't work. housekeeping came and tried it. It opened the door once out of about ten tries. I asked it it could be fixed, he said "That's as good as it gets." When I called front desk, they said housekeeping...

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Helpful?
Thank Kathy B
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for telling us about your stay. Please accept my apology on behalf of this Hotel for the items where we fell short during your visit. Or goal is to provide a relaxing time during our guests visit and it sounds like that didn't happen for you. I have asked my maintenance staff to revisit that room lock and...

Denver, Colorado
Reviewed 30 November 2015

We are here for a couple of days on our way to South Padre. The staff is very good,the rooms are clean and comfortable. We had the breakfast buffet twice and since there is nowhere close to eat or get snacks,it was $10.99 plus tip,and was very good ,as buffets go. The only real concern is the front doors are...

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Helpful?
Thank tomkat33388
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for your comments and feedback. I hope the rest of your trip is a success. Safe Travels! Ben/GM

Arlington, Illinois
Reviewed 29 November 2015

The hotel was average, nothing special. I thought it had a free breakfast, but they don't. There is no where close by to pick up snacks or bottles of water either. At times, our room would smell like "campfire smoke," but we figured out that it must have been coming from the BBQ place across the street. Otherwise, the shuttle...

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Helpful?
Thank Gina326
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for telling us about your stay. Glad you enjoyed your visit. Ben/GM

Boston, Massachusetts
Reviewed 16 November 2015

This property is infested with cockroaches. We found five cockroaches in our room and promptly notified the front desk. The front desk offered to put us in another room, but never called us back after we agreed to switch rooms. After shaking out our shoes and the clothes from our suitcase, we found more cockroaches. We then decided that we...

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Helpful?
Thank Brad V
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to comment about your stay. I am sorry that this was your impression of this Hotel. I have reviewed your feedback with our pest control company and have asked them to do a comprehensive examination and treatment of the room you stayed in. We take very seriously any claim such as this and will...

Cedar Park, Texas
Reviewed 6 November 2015

Stayed at this location October to see a concert at the Alamodome. I was a little worried with some of the reviews but there was nothing to worry about. It was conveniently located near the concert, and also Market Square (which we got up and walked to the next morning). Our room was clean. Yes, this hotel appears a little...

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Helpful?
Thank Aliesha L
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for sharing your comments. I am glad that you had a nice visit to our Hotel. Ben/GM

Canovanas, Puerto Rico
Reviewed 31 October 2015 via mobile

The hotel is not in the Riverwalk but the have a shuttle that take you there until 9pm, after that you can take a taxi for 7 bucks. They have a concierge that will provide the information you need. Close to the freeway. breakfast is real goog.

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Helpful?
Thank Roberto S
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you! Ben/GM

St. Mary, MT
Reviewed 30 October 2015

Good enough for the price. Nice folks at front desk and housekeeping. We were able to extend our stay and not have to change rooms, which was nice. Comfortable beds; good mini fridge. Nice little balcony on the room that we didn't expect, which was good because our room did have a bit of a musty smell upon entering. The...

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Helpful?
Thank Erica B
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for sharing your comments with us. I am glad you enjoyed your stay and appreciate the feedback. Safe Travels! Ben/GM

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Downtown-Market Square is located just 2 blocks to Market Square, 6 blocks to the River Walk area, 8 blocks to Convention Center, 10 blocks to the Alamodome. We have beautifully renovated all of the guest rooms, lobby, fitness center, and pool area! We offer interior corridors, complimentary parking and wi-fi. Madera Restaurant & Bar. Large outdoor pool with spa and sundeck. Business center and sundry shop. ... more   less 

Additional Information about Holiday Inn San Antonio Downtown

Address: 318 West Cesar Chavez, San Antonio, TX 78204
Region: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range: €77 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio Downtown 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Downtown Hotel San Antonio
San Antonio Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Antonio Downtown staff and other travellers.
13 questions
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1 month ago
Brownsville, Texas, United States

See all questions (13)

Questions? Get answers from Holiday Inn San Antonio Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get the room by the elavator”
whitasu, 17 Apr 2017 | Read review
“Hire a room at river bed side.”
Mian-1948, 13 Apr 2017 | Read review
“Ask for a room that gets good wifi and has decent water pressure.”
MrGroo, 11 Apr 2017 | Read review
“Great location”
Elysium68, 4 Apr 2017 | Read review
“back rooms dont have the best views but construction being done to improve that.”
boytreman, 15 Mar 2017 | Read review
5 of 5
HolidayInn.com
US$103* /night
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Prices are for 1 room, 2 adults
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