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Holiday Inn San Antonio Downtown

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Holiday Inn San Antonio Downtown
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676 Reviews from our TripAdvisor Community

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Showing 621: English reviews
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Spring Arbor
Reviewed yesterday NEW

Large, clean room, close to the River Walk, Alamo and shopping. Free shuttle to and from RIver Walk so we didn't need to take our vehicle, what a plus!! Our room was next to the pool, bonus! Front desk clerk helped me by going all the way to the kitchen to get me some ice to take on the road...

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Helpful?
Thank sjfort
Christchurch, New Zealand
Reviewed 4 days ago NEW

Stayed here for 2 night with friends on trip to San Antonio !! Stayed in room 180 & was clean & functional. Had buffet breakfast & was plenty of choice & well stocked !! Only complaint was there was repairs to pool while we were there but i was not informed at time of booking & wanted a pool !!!

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Helpful?
Thank lfc08London
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thanks for the feedback. I am sorry that you were not informed about the pool early on. Ben/GM

San Antonio, Texas
Reviewed 1 week ago

We enjoyed our stay. Loved the location. Only few blocks to the Alamo and Market Place and The River Walk entrance only a few feet away. We want to thank Jeff along with Donte, Isaac, and Joey(valet guys)! They were very helpful with directions and suggestions. Very easy to talk to and very polite and personable. Thanks guys from Kentucky...

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Helpful?
Thank boytreman
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you! Ben/GM

San Marcos, TX
Reviewed 1 week ago

Rude check in personnel. We were ignored when no one else was in line. Also poor internet connection. Rooms that are a long way from elevators have poor internet connection. Front desk unfriendly and out to defeat you.

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Helpful?
Thank Texastipster
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

I am sorry that was your impression of your stay. We do have all new WiFi with over one hundred access points throughout our building. Hopefully your next stay will be better. Ben/GM

memphis, TN
Reviewed 1 week ago via mobile

Hotel offers free breakfast, with microwave,fridge and free parking near attractions at a reasonable rate. Pool was out of order. Room pretty great. Everything modern looking except tub. Would stay here again. Free breakfast excellent. Bar tender makes great drinks. Check in line was very long.

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Helpful?
Thank Nikenzienianca
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for sharing your feedback with us. I will say though that our breakfast is not free however we do offer rates that include breakfast. Ben/GM

Clovis, New Mexico
Reviewed 1 week ago

This review is primarily about the bartender at this location. He made the best bloody Mary I have EVER had. He puts his own unique twists on all of his drinks. A true artist. Very friendly as well. He is an award-winning bartender in the San Antonio area. If you're ever in the neighborhood and love a well-crafted drink, you...

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Helpful?
Thank kaynaptx
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for sharing! Ben/GM

Houston, Texas
Reviewed 2 weeks ago

reception staff were very friendly and accommodating.Hotel is beautiful and completely renovated.Room was excellent and room service was great.Great restaurant,too.Hotel is easily accessible from I-10 and close to convention center and historical sites.

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Helpful?
Thank David B
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you! Ben/GM

Boerne, Texas
Reviewed 2 weeks ago

Stayed here for a bachelorette party and Jeff Isaac Donte (parking attendant) made this trip amazing. Such great recommendations and so helpful with directions, etc. We were so grateful for all the help he gave us to make our trip so wonderful!!! Will DEFINITELY be back!

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Helpful?
Thank theresamfrost
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you! Ben/GM

Denver, Colorado
Reviewed 2 weeks ago

This is not an easy property for me to review because many things are good about it and several are not. It's almost a bit "oxymoronic".... First the good: The property is clean and bright. The staff is VERY friendly and helpful. For us, the location was perfect, but it is not "right on the riverwalk" - it's a 15...

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Helpful?
Thank ColoradoHikerJimG
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the feedback! Ben/GM

Charleston, South Carolina
Reviewed 2 weeks ago

From the very friendly welcome when we arrived to our departure after a four-night stay, we had nothing but good things to say about this Holiday Inn. Our room was clean with plenty of space, unlike many fancier hotels our room had more than enough electric outlets for phones and laptop, and there was never any noise to be heard...

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Helpful?
Thank palekh
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you! Ben/GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Downtown-Market Square is located just 2 blocks to Market Square, 6 blocks to the River Walk area, 8 blocks to Convention Center, 10 blocks to the Alamodome. We have beautifully renovated all of the guest rooms, lobby, fitness center, and pool area! We offer interior corridors, complimentary parking and wi-fi. Madera Restaurant & Bar. Large outdoor pool with spa and sundeck. Business center and sundry shop. ... more   less 

Additional Information about Holiday Inn San Antonio Downtown

Address: 318 West Cesar Chavez, San Antonio, TX 78204
Region: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range: €97 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio Downtown 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Downtown Hotel San Antonio
San Antonio Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Antonio Downtown staff and other travellers.
11 questions
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Brownsville, Texas, United States
9 months ago

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Questions? Get answers from Holiday Inn San Antonio Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“back rooms dont have the best views but construction being done to improve that.”
 of 5 bubbles boytreman, 15 Mar 2017 | Read review
“Ask for pool view.”
 of 5 bubbles Texastipster, 15 Mar 2017 | Read review
“pool view from rooms facing the court yard.”
 of 5 bubbles D9849MYdavidb, 7 Mar 2017 | Read review
“a couple or single traveller - request a room without a connecting door and for a room near the church.”
 of 5 bubbles floridasunset_9, 6 Mar 2017 | Read review
“Rooms at another hotel are cleaner.”
 of 5 bubbles sezzmi, 28 Feb 2017 | Read review
5 of 5