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Holiday Inn San Antonio International Airport

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Holiday Inn San Antonio International Airport
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315 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Rowlett, Texas
Reviewed 20 September 2016

Meet my wife here on her business trip. From the hotel shuttle driver, front desk staff and cleaning staff everyone was friendly and helpful. My room key was working at first so the cleaning person happened to be right there so he showed me the trick to get it to work the first time. There is a mall and other...

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Helpful?
Thank Mike B
Westbrook, CT
Reviewed 18 September 2016

The good part: the shutte was reliable, the front desk person was pleasant and efficient, and there was an urn of coffee near the door for very early morning departures. Even so, the room was dreadful. They broke the cardinal rule: the bathroom must be well maintained and clean. This room missed on all counts. I the plumbing under the...

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Thank 2peripatetics
IHGService, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear 2peripatetics, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to shortfalls on our housekeeping service. We always strive to provide our guests with comfortable accommodations and we regret that we did not meet your expectations. Rest assured...

Reviewed 7 September 2016

Had to stay at this facility for business purposes. Spent three full weeks and I cannot express how well the staff tailored to all my needs.The location was unsurpassed. Close to major shopping, exercise places, and awesome food. The restaurant in location is also a must do, please definitely try the steak sandwich and the pub chips!

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Thank Obakeiro
Reviewed 31 August 2016 via mobile

I've had the please of staying at this Holiday Inn twice. Each time I stayed for two weeks at a time. I found that the staff was always friendly and courteous. The rooms are very comfortable and clean. The restaurant service and food was also very good, no matter if it was at lunchtime or at the end of the...

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Thank timecoll
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear timecoll, We are so happy you enjoyed your stay! You are apart of our family now, so when you come back to San Antonio, you have to stay with family! We can't wait for you to come back!

Laredo, Texas
Reviewed 8 August 2016

I have stayed at this property before. The welcome was warm and the front desk gave me a room in a high floor as I requested. That is great. The rooms are on the larger side and they have a great little fridge in the rooms. As for the room itself, it does look quite dated. The rooms are clean....

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Thank Armando A
IHGService, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Armando A, Thank you so much for your review of our hotel. We are pleased you had a good stay here at our property. However, we are sorry for the shortfalls you have noticed with the condition of our rooms and facilities. We work very hard to ensure our facilities and guest services are superior and strive to be...

Orlando, Florida
Reviewed 1 August 2016

Arrival is something I did not expect. Very neat in appearance and ascetically pleasing. Vickie did not only good, but great at check-in. Professional, yet friendly or maybe warm, but pleasant after a long days travel. The fitnesscenter and pool are adequate.

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Thank Ken B
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Ken B, Vicki is definitely warm and friendly. She is the best at making people feel at home. She is so happy to hear you enjoyed your stay! Thank you for taking time to recognize one of our best!

Reviewed 26 July 2016

A, this is absolutely NOT a review by an employee or motivated by anything but an absolutly extraordinary experience and loving to tell people about it so they can have that too! In addition, this review is about an experience 2 years ago! We are coming back now to do it again, but I just found out that this is...

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Thank Gail G
Deming
Reviewed 21 July 2016 via mobile

I stayed here for 2 weeks on business and loved it! The staff were all very friendly and helpful! I would like to specifically mention Michael, Liliya and Amber who all work in the food/bar area! The food was very good and reasonable priced for a hotel. The rooms were very clean and spacious for my needs. The hotel has...

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Thank Gordon G
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Gordon G, Thank you so much for letting us know about your experience! We are so happy that you enjoyed your stay, and a great time in our restaurant and bar! We will share this comment with the staff. They will be thrilled!

San Marcos, TX
Reviewed 19 July 2016

My only complaint is the rude service at reception. Sara did not greet us as IHG reward members, never smiled or welcomed us and generally acted like we were spoiling her day. This is not the kind of service I expect from Holiday Inn.

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Thank Texastipster
IHGService, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Texastipster, Thank you for being an IHG Rewards Club member and for leaving us a feedback. Please accept our deepest apology for the service and treatment you received from our front desk personnel. Please be assured that this issue will be looked into and take necessary actions to ensure similar situation will be avoided. Thank you for staying and...

Westfield, Indiana
Reviewed 14 July 2016 via mobile

Average tourist class hotel. The hotel is about a 10 minute ride from the SAT airport. The hotel has a complimentary shuttle. The checkin process was quick and efficient. The staff was professional and very nice. The room was clean and comfortable. My stay was nice and pleasant. Enjoy your stay.

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Thank TravelinTodd
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear TravelinTodd, We are thrilled you enjoyed your stay, and we thank you for taking time to give us this feedback! We want you to know that your input is important to us! We would love for you to come back, so we can get five stars on your next visit!

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Exceeding your expectations is always our goal at the Holiday Inn International Airport hotel! Conveniently located one mile from the San Antonio International Airport we can quickly welcome you after your flight with complimentary transportation. Just seven miles from downtown San Antonio, Texas; the famous Alamo, San Antonio Riverwalk Henry B. Gonzalez Convention center. We area across the street from stylish shopping at the NorthStar Mall and minutes from the Quarry Market. This hotel is undoubtedly the choice of both leisure and business travelers. Revitalized from a multi million dollar renovation we are equipped to accommodate your every need. Unwind in your room complete with free high-speed Internet, executive work area, refrigerator, microwave, and pay-per-view capabilities catering to needs from doing that presentation to watching the latest movies released. Even relax at our refreshing pool or work up a sweat in our wellness room.Explore your choice of dining experiences with selections of our relaxing Bravo Bar & Grill or the Java Express serving tempting dishes for breakfast, lunch and dinner, or room service, while in the Lobby Deli, Starbucks coffee can be enjoyed. We go beyond superb, deluxe amenities and exceptional hospitality! For business or pleasure, the Holiday Inn San Antonio International Airport hotel is one of the best lodging options in San Antonio. ... more   less 

Additional Information about Holiday Inn San Antonio International Airport

Address: 77 N. E. Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio
Price Range: €97 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Antonio International Airport 3.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Holiday Inn San Antonio International Airport Hotel San Antonio
San Antonio Holiday Inn
Hotel Style:
#98 Family Hotel in San Antonio
#102 Business Hotel in San Antonio
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Questions & Answers

Questions? Get answers from Holiday Inn San Antonio International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't know about other rooms but room 509 was disgusting. Avoid it at all cost.”
 of 5 bubbles 2peripatetics, 18 Sep 2016 | Read review
“Executive rooms were comfortable”
 of 5 bubbles Obakeiro, 7 Sep 2016 | Read review
“Top floors are quieter”
 of 5 bubbles ArmandoA768, 8 Aug 2016 | Read review
“They make you fill out all this stuff about the hotel rooms, but we are local and just used the event services.”
 of 5 bubbles , 26 Jul 2016 | Read review
“Just like any hotel...if you don't like noise...avoid the area around the elevator or ice machines”
 of 5 bubbles STEVEP395, 18 May 2016 | Read review
5 of 5