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Four Points by Sheraton San Antonio Airport

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Four Points by Sheraton San Antonio Airport
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239 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Antonio Airport
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Showing 231: English reviews
Houston, Texas
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 October 2016

I go there every few month and I'm surprised I never done a review. Very good location and customer service is always excellent (Paula is a great addition to the team). Nice clean rooms and everything is well maintained starting from the parking lot. It looks like everyone has something nice to say about that place.

Helpful?
2 Thank SomeDudeFromHouston
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2016 via mobile

Felicia was awesome! She went out of her way to make us comfortable and feel at home!! All the staff were so courteous. The shuttle drivers got us back and forth on time. Front desk folks kept us straight, even without the internet!! Would highly recommend this place!

Helpful?
2 Thank swhill58
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2016 via mobile

Was here for a business trip and everyone was so nice especially Felicia down in the grill ! The food was amazing! The room was always clean and the bed was so comfy! The staff made my week away from home a stressfree one. LOVE THIS PLACE :)

Helpful?
2 Thank Jolene C
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2016 via mobile

Staff was most welcoming and the hotel was very convenient to the airport. Very good fitness center. Pool area was large. Comp morning newspaper and choices for coffee and tea were much appreciated. Will stay again.

Helpful?
2 Thank Lou M
Mansfield, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2016

My husband and I had a reservation with you and experienced the worst customer service experience I may have ever had in my life . I arrived at you 4 points San Antonio Airport location with my confirmation in hand and was told that I needed to have an additional form with my confirmation. I went to the desktop that... More 

Helpful?
1 Thank Ess4ence
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review

I am sorry to hear about the misunderstanding that occurred during your visit to our property. I am however glad that we were able to help you understand why we were unable to check you in under an employee rate. If you are not an employee at one of our properties we are not able to honor that rate. I... More 

Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 September 2016 via mobile

Felicia made me feel very welcome on my shirt stay in the area! She was very warm, and made me want to come back! I passed up going to Applebee's and came to the Four Ten Bar & Grill instead! Great work, Felicia!

Helpful?
2 Thank Ecliptrix
Brownsville, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2016

I've been staying at this hotel for years and the staff and hotel are exceptional! Reasonably priced and located in San Antonio and a goo and restful stay can be expected. I highly recommend this Four Points for the price and comfort!

Helpful?
2 Thank JavierGonzalez60928
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 September 2016

I'll be honest, I like nice hotels and in my profession I get accustomed to very nice. Not wanting to drive in to catch an early flight, I used 4000 SPG points for this hotel. While not fancy, it was unexpectedly very very nice. The bed was comfy, very soft sheets, super clean hotel and towels were actually soft and... More 

Helpful?
2 Thank Carrie K
Piedmont, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016

Very nice staff, great rooms, attentive when needing help. It is only 3 minutes from the airport/ car rental location. I stay here every time I do business in San Antonio. The food in the 410 is wonderful .

Helpful?
1 Thank aprilzepp
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2016

Felicia was an outstanding bartender! The prices were great during happy hour, $3.00 martinis, and shrimp tacos for $3.50. Cannot beat the quality and prices. The atmosphere was very quiet and comfortable with great service.

Helpful?
1 Thank Janis H
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review

Thank you for sharing this great information with our future guests! Felicia is absolutely great, and she makes some mean martinis! Hope to see you again Janis H! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton San Antonio Airport Hotel.We are conveniently located by the San Antonio International Airport with comfortable accommodations, exceptional service, and an inviting atmosphere. Enjoy convenient access to the San Antonio Airport, downtown San Antonio including the famed Riverwalk, the Alamo, and theme park fun at Sea World and Six Flags. Guests can discover a myriad of shops, restaurants, attractions, and corporate offices just minutes away. Whether your Texas travels are for business or pleasure, we ensure all guest's experience unparalleled comfort and convenience with a splash of southern hospitality. ... more   less 

Additional Information about Four Points by Sheraton San Antonio Airport

Address: 8818 Jones Maltsberger Road, San Antonio, TX 78216 (Formerly Casa Linda San Antonio)
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: €87 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Antonio Airport 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#29 Best Value Hotel in San Antonio
#33 Romantic Hotel in San Antonio
#77 Family Hotel in San Antonio
#107 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Antonio Airport staff and other travellers.
2 questions
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Overland Park, Kansas
5 days ago

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Questions? Get answers from Four Points by Sheraton San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the south side but all rooms have been quiet even next to the elevators.”
 of 5 bubbles 640eugener, 16 Nov 2016 | Read review
“stay away from room 512 513 bedbugs”
 of 5 bubbles shneour, 18 Oct 2016 | Read review
“Rooms away from elevator and fifth floor are preferable!”
 of 5 bubbles JavierGonzalez60928, 9 Sep 2016 | Read review
“As far away from street as possible”
 of 5 bubbles 127carriek, 7 Sep 2016 | Read review
“Always stay away from the elevator.”
 of 5 bubbles reginafug, 17 Aug 2016 | Read review
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