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Four Points by Sheraton San Antonio Airport

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Traveller (97)
Room & Suite (47)
Pool & Beach (7)
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Overview
  • Excellent57%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“shrimp tacos”(5 reviews)
“spg points”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton San Antonio Airport
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton San Antonio Airport
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (336)
There are newer reviews for Four Points by Sheraton San Antonio Airport
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Traveller rating
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29
15
10
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177
95
29
15
10
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All reviewssan antonio airportshrimp tacosspg pointsfront deskstayed here for one nightnorth star mallfitness roomwould stay here againthe hotel is cleanoutdoor poolshuttle servicebreakfast buffetawesome hotelfirst floorrooms are nicea great stayfitness center
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11 - 15 of 326 reviews
Reviewed 3 weeks ago via mobile

We stayed here for one night - the stay was good. Rooms were nice and clean, beds comfy, and the front desk staff were great! It’s easy to find and right off the freeway. Restaurants aren’t too far either. Would stay here again when needing...More

Thank rachel_nz15
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 1 week ago

Thanks for the nice recommendation rachel_nz15!

Reviewed 3 weeks ago

I checked in late 5/25 for 4 nights. The front desk clerk greeted me like family. I did ask for an upgrade but nothing was available, however, he did give me a ground floor king w/pool view, very nice. The general manager is very nice....More

Review collected in partnership with this hotel
Thank 819bradleyr
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 1 week ago

Hi 819bradleyr, the pleasure was all mine! I am glad you enjoyed your stay and we were able to make you feel like family. That is our goal with everyone of our guests. Look forward to seeing you again next time sir!

Reviewed 3 weeks ago

We had to keep asking for our room to be cleaned. When housekeeping did finally arrive, they were not thorough. The floor was dirty. The business center is outdated as well. The front desk staff seemed limited and oftentimes there was nobody there when we...More

Review collected in partnership with this hotel
Thank domin03
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 1 week ago

I am sorry to hear about your sub par stay, we will absolutely address these areas of concern, thank you for sharing.

Reviewed 3 weeks ago

I arrived with my husband and my service dog Suzy Q We were greeted by name and welcomed as SPG members. Our room was not ready but the wait was short and comfortable.I have ask that the next stay be in one of the larger...More

Review collected in partnership with this hotel
Thank suzyqyorkie0727
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 1 week ago

I am glad to hear you guys as well as Suzy Q enjoyed your stay with us!

Reviewed 4 weeks ago

Comfortable beds and room, room card reader unlocks exterior doors-appreciated the extra security. Bathroom and shower were very roomy. Another plus was the front desk staff. They were able to confirm a cancellation I had to make after booking my room online for the wrong...More

Review collected in partnership with this hotel
Thank dghead63
Response from Chaitan M, General Manager at Four Points by Sheraton San Antonio AirportResponded 1 week ago

The Cowboy Brisket Nachos are one of my favorites as well! Great choice! Thanks for the kinds words and glad to hear you enjoyed your stay with us!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$105 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Best Value Hotel in San Antonio
#33 Romantic Hotel in San Antonio
#69 Family Hotel in San Antonio
#107 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Best Value Hotel in San Antonio
#33 Romantic Hotel in San Antonio
#69 Family Hotel in San Antonio
#107 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (97)
Room & Suite (47)
Pool & Beach (7)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Toni S
28 November 2016|
AnswerShow all 6 answers
Response from Chaitan M | Property representative |
Hi Toni S! I am sorry to inform you that unless the pet is a service animal we are unable to accommodate the pet. I hope that helps. Have a nice day!
0
Votes
conrade886
30 September 2014|
AnswerShow all 3 answers
Response from Megan L | Property representative |
Dear conrade88, Thank you for your inquiry. That is a great question. Our location does not provide shuttle service to the Riverwalk. However, our shuttle does provide transportation to the airport, Quarry Market (limited... More
0
Votes
Room Tips
"When checking in, don't allow them to put you in any of the 3 rooms that overlook the lobby."
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"Bed and room very comfortable, clean bathroom and linen. Very friendly staff."
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"King room is the best"
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"The room is off to the side and is good for someone who wants to be in a compact room."
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