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Courtyard San Antonio Medical Center

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Courtyard San Antonio Medical Center
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132 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard San Antonio Medical Center
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Showing 132: English reviews
Corpus Christi
Reviewed 1 November 2015 via mobile

Had an amazing stay at this facility, and Was very up to Par with Courtyard Standards! Carlos was courteous and helpful at Check in and was very polite, Justin the Houseman was awesome when We made a request for firm pillows he hunted us down the perfect ones, and Luz was so nice in the morning at check out and...

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Helpful?
Thank Jesse B
Bayfield, Colorado
Reviewed 31 October 2015

Average Courtyard. Rooms are OK as well as the staff. Bistro is not the greatest and expensive. Parking along side of bldg but entrance is at the front. Less than what I expect at a Courtyard. Not bad but not great either

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Helpful?
Thank jim a
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Medical Center. Only through honest guest feedback are we able to improve on the level service we provide to our guests on a daily basis. Unfortunately, we did not meet your expectations and our goal is to address your concerns so that we...

San Antonio, Texas
Reviewed 28 October 2015

I come to San Antonio often and although I have family/friends in the city, I always prefer to stay at a hotel rather than inconvenience them especially if it's a last minute trip here. I was fortunate to see that this Courtyard had availability still for a Saturday night when basically everything else was already sold out. In all honesty,...

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Thank PinkPower2005
Wichita Falls, Texas, United States
Reviewed 5 October 2015

I hate to write a review like this, but honestly, this property was not up to Marriott standards. There was a dead bug in the room (and it stayed there for 2 days), and the garbage was not emptied on the second morning we were there. I also talked to three other patrons of the property, and they were all...

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Helpful?
Thank Lynette W
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for your feedback regarding your recent stay with us. I would like to give you my sincere apologies for the situation that you encountered during your stay. I have communicated your feedback with my staff members. We are aware of the issues and are taking extra steps to ensure this does not happen again. Unfortunately it is that...

Wheeling, Illinois
Reviewed 28 September 2015

The room was very clean and getting around town from this location was fairly easy. The view from the room wasn't that great, But, considering I was only there basically to sleep, it didn't matter. The hotel staff was friendly and helpful. The only thing I wish the hotel would do is make the pool area have a little more...

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Thank Ken P
Reviewed 17 September 2015 via mobile

I would love to talk to someone from corporate. I received one email from a fake email address claiming they were the general manager but haven't received any messages back and the email was reported fake... I have shared my experience online and plan on going to the news and YouTube with the pictures and videos I have until this...

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Thank Sam B
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

We have the greatest concern and respect for every guest’s experience and Marriott takes hotel cleanliness very seriously. As a result, Marriott has established very strict standards of cleanliness for all our hotels. Marriott housekeepers receive ongoing, thorough training on cleaning guest rooms and hotel public space. We are proud of the great work Marriott housekeepers do to ensure our...

Chico, California
Reviewed 31 July 2015

My sister and I stayed here June 16-21. The hotel is conveniently located, just south of Fredericksburg and Wurzbach, in the medical center. There's a 24-hour business center in the lobby, free wi-fi in the rooms, and a snack bar. It was very quiet. We were in S.A. for a family emergency, and the front desk clerk got my brother...

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1Thank prettychicolady
Willis, Texas
Reviewed 30 July 2015

The hotel was nice and clean true enough, but I was very disappointed to find out that my room didn't have a balcony like I requested, I was told all of the rooms have balcony but needless to say that was a lie and when I went to the front desk and asked about it she was so nonchalant about...

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Thank lynnett s
McKinney, Texas
Reviewed 18 July 2015 via mobile

It is an older hotel that has a little wear and tear but it is clean, quiet and comfortable. The price is reasonable and parking and standard internet is free. The beds and pillows were comfortable and it was easy to check in and check out. It is a little off from the freeways but that makes it a little...

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Thank RoyS783
Frisco, United States
Reviewed 13 July 2015

My wife and I stayed here on Saturday July 11th while we were visiting my nephew at Methodist Hospital. The stay was good until the next morning when we woke up and were getting ready to leave. I was sitting on the bed watching TV and waiting for my wife to get out of the shower when a 3"-4" (not...

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Helpful?
Thank Billy L
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Dear Billy, I completely understand your concerns however our team went to the room immediately and found no evidence of any rodent in your room or surrounding rooms. I assure you that we do indeed have an extermination policy in place. I do apologize for the lack of empathy you received from the supervisor you spoke to at the front...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard San Antonio Medical Center

Address: 8585 Marriott Drive, San Antonio, TX 78229
Region: United States > Texas > San Antonio > Northwest Side
Price Range: €102 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Medical Center 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Courtyard San Antonio Medical Hotel San Antonio
San Antonio Marriott
San Antonio Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Antonio Medical Center staff and other travellers.
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11 months ago

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Questions? Get answers from Courtyard San Antonio Medical Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only three floors - quieter rooms higher up and away from elevators”
 of 5 bubbles PatriciaR897, 30 Jan 2017 | Read review
“I would not choose a room near the middle entrance on the 1st floor, the door and elevators are a little noisy, nothing terrible though.”
 of 5 bubbles 507angelitaa, 30 Nov 2016 | Read review
“Upper rooms with views of the courtyard are a nice choice.”
 of 5 bubbles quacklan, 23 Oct 2016 | Read review
“The balconies are very nice”
 of 5 bubbles V6527IXmiker, 13 Sep 2016 | Read review
“I've stayed in a regular room and a suite. Even the sleeper sofa was comfortable. Get a room with a balcony or patio.”
 of 5 bubbles Elizabeth1482, 12 Sep 2016 | Read review
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