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Courtyard San Antonio Medical Center

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Courtyard San Antonio Medical Center
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128 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Huntsville, Texas
Reviewed 20 August 2016

As a Platinum Elite Marriott member, I typically have good things to say about their properties. I really don't expect to be treated like royalty, but I do expect them to honor their customer service promises. After I had checked in and got to my room, I expected to find a 'coupon' in my card-key jacket based on my status...

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Helpful?
Thank Tony9876
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

As a valued guest, we do value your feedback and thank you for taking your time to share your experience. We are extremely embarrassed at the service you have personally received. This over site; we agree; is unacceptable and will get addressed. We do thank you for choosing Marriott and hope that we may host you again should your travels...

Layton, Utah
Reviewed 8 August 2016

We stayed one night at this property because we wanted to be on the north end of town and didn't want to pay downtown prices. Since it was the weekend, we got a really good rate ($79) so it didn't make sense to stay anywhere else. It was a very average Courtyard. The bed was comfy and the room was...

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Helpful?
Thank Go2theZoo
CYSAMedicalCenterMgr, General Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for sharing your recent experience with us and glad your enjoyed your stay. We apologize that the pool was out of service for a few days as we had a mechanical pump failure. Again, thank you for staying with Marriott.

Brownsville, Texas
Reviewed 30 July 2016

This property offers exactly what you expect for a Courtyard hotel, nice and clean rooms. Friendly service and well located if you need to stay in the Medical area or near the St. Mary's University. They offer complementary breakfast.

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Helpful?
Thank GerardoGonzalez
Alliance, Ohio
Reviewed 28 July 2016

Everything about this place was exceptional, even the price was not to ridiculous. There is only one bad thing I can say about this hotel, there are no vending machines. There is a market in the lobby, open 24hrs. So, if you became thirsty for a soda or bottle of water, and you do not have something in your frig,...

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Helpful?
Thank Jeb B
Reviewed 25 July 2016

I stayed here a Thursday and Friday night with two associates for a training seminar at the nearby dental college. The hotel was easy to find and the staff were universally friendly and helpful. The rooms were clean, comfortable, and cool. The location was in close proximity to the medical center and there were plenty places to eat nearby. I...

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Helpful?
Thank ftrdds
Houston, Texas
Reviewed 17 July 2016 via mobile

Is not close to SeaWorld or Aquatica. Is about a 20 minute drive but was so worth it! I wanted peace and quiet and that's what we got, the rooms were clean and large. Each has a mini fridge and microwave. The hotel staff was nice and The Bistro in he first floor has yummy food and drinks! The lobby...

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Helpful?
Thank Monica E
McAllen, Texas
Reviewed 10 June 2016 via mobile

Our family recently stayed here because we needed to be close to the hospital and we always prefer Marriott properties, as many members of the family are platinum members. However, this hotel was most unpleasant. We would have checked out and gone somewhere else, but had too much to deal with as my nephew was in very bad shape in...

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Helpful?
Thank MGWILD
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking time to share your recent experience. We are saddened and embarrassed to hear that it was less than positive. Please know that your comments are appreciated as we work with our team to ensure the service issues and maintenance issues are addressed and fully resolved. Thank you once again for your candid feedback so we may...

Tampa, Florida
Reviewed 26 May 2016

1. We arranged a 5 day for business and family get away. We arrived at the hotel to find a room that wasn't as advertised online and the room was dirty. (cigarette butts, food on the floor, eating utensils on the floor from previous occupants.) The hotel offered us new rooms and made the situation acceptable, but only after extensive...

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Helpful?
Thank Familytbay
Management response:

Thank you for taking the time to share your recent experience at the Courtyard Medical Center with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom and our pool area fell short of your expectations. I would also like apologize for the quality of service provided by our front desk. Rest...

Houston, Texas
Reviewed 24 May 2016

We were in town for a family function, and decided to book our room at the courtyard marriot because it is a pretty middle of the line hotel that "usually" has great service. Our stay included a check in on Thursday, and check out on Sunday. When we arrived we waited over 10 minutes (not a single employee was in...

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Helpful?
Thank mary4919
Management response:

Thank you for taking the time to share your recent experience at the Courtyard Marriott Medical Center with us. One of our key priorities is to provide the highest level of friendly and courteous service. Your feedback regarding the service our team provided caught my attention and I was very sorry to learn that the service provided by our front...

Morrisville, North Carolina
Reviewed 30 April 2016

I had the chance to stay at this property for a week while I was in town. The experience was exactly what you expect from a Courtyard property, done exactly as it should be. The check in experience was perfect, room selection was spot on with my preferences for Marriott and the services were great. The room was just as...

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Helpful?
Thank Brian L

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard San Antonio Medical Center

Address: 8585 Marriott Dr, San Antonio, TX 78229-3217
Region: United States > Texas > San Antonio > Northwest Side
Price Range: €82 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Medical Center 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Courtyard San Antonio Medical Hotel San Antonio
San Antonio Marriott
San Antonio Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Antonio Medical Center staff and other travellers.
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8 months ago

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Questions? Get answers from Courtyard San Antonio Medical Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not choose a room near the middle entrance on the 1st floor, the door and elevators are a little noisy, nothing terrible though.”
 of 5 bubbles 507angelitaa, 30 Nov 2016 | Read review
“Upper rooms with views of the courtyard are a nice choice.”
 of 5 bubbles quacklan, 23 Oct 2016 | Read review
“The balconies are very nice”
 of 5 bubbles V6527IXmiker, 13 Sep 2016 | Read review
“I've stayed in a regular room and a suite. Even the sleeper sofa was comfortable. Get a room with a balcony or patio.”
 of 5 bubbles Elizabeth1482, 12 Sep 2016 | Read review
“My room was by the elevator per request. Quiet and without problems.”
 of 5 bubbles vickiel219, 26 Aug 2016 | Read review
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