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All reviewsbistro staffcourtyard propertiesmarriott standardsquiet locationneeds updatingmini refrigeratorfirst floorrooms are cleanan older propertyfree wifinice hotelstarbucks coffeewould stay here againbed was very comfortablecommon areasking rooma great stay
The property itself is great. Staff is great too.
If i could give if No Stars, i would.. My stay (supposed to be for 3 nights) will be cut short at this property! After being assigned a room, then laying in bed at 1130 PM,...More
Thank paul l
Response from Deanna M, Manager at Courtyard San Antonio Medical CenterResponded 1 week ago
Thank you for taking the time to share your valuable feedback. The service you received during your
recent stay did not meet your expectations and for this, I sincerely apologize.
The experience you described is not characteristic of the level of service we strive to...More
Clean and well provisioned, I don’t have anything special to mention about this location. The staff were very kind. The rooms were new and newly remodeled. The location is very close to a variety of stores and restaurants. There is also ample parking.
Had to see 3 rooms, varying levels of fusty/bad feet smell in all (even the 'suite). Room I eventually slept in had hairs from mall body parts under the sheet and a very badly stained mattress. Slept straight as a rod on other side of...More
hotel seems a little dated, good area though-lots of places to eat in area. Lobby has been redone, but building is along lines of older motels box shaped flat 3 floor. room decor good bathroom very basic
The staff seems like it is their first day and there isn't any customer service. They seemed to have the previous bug problem fixed, but the rooms smell musty and you worry all your clothes will smell that way - yuck!More
Management response:Responded 26 September 2017
Good afternoon Jwvv,
Thank you for taking the time to write a response for our hotel. We apologize about your recent stay with us, but rest assured we have since addressed the problems with the staff. If your travels ever bring you back to San...More