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Crowne Plaza San Antonio Airport

CrownePlaza.comUS$116*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$137*
US$116*
US$137*
US$116*
US$137*
US$116*
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Crowne Plaza San Antonio Airport
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252 Reviews from our TripAdvisor Community

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Showing 240: English reviews
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Lititz, Pennsylvania
Reviewed yesterday NEW

While visiting the San Antonio area I selected this hotel due to its location, the price, and due to being a Crowne Plaza hotel. The facility is a bit old and can use a refresh but my accommodations where clean, comfortable, and quiet. The front desk staff were always friendly. The food in the restaurant was good.

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Helpful?
Thank BVDPA
Nashville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 27 October 2016

Stayed one night, recently, at this Crown Plaza near the airport in San Antonio, TX. Had a flight the next day and this place was very convenient to the airport plus had a convenient free shuttle. The hotel is a very nice place, plenty of parking and a beautiful lobby with restaurant and bar on site. The rooms are large...

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Helpful?
Thank stOOOge
About Hotel's Favourite Review
RCGSAT, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

Dear Guest Thank you so much for your feedback, we are so pleased we were able to accommodate your needs. Please stay with us again soon. Always at your service Robert G Guest Services Manager

Flower Mound, TX
Reviewed 4 days ago NEWvia mobile

Stayed here for 1 night due to a flight cancellation. Shuttle to and from airport is convenient and drivers were friendly. Lobby was nice however the room was dated. Needs major renovations. Restaurant never opened the night I was there so I ate at the bar. Bartender was friendly but the food was sub-par. Check in took about 2 minutes...

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Helpful?
Thank serwin99
Joshua H, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

Dear Serwin99, Thank you for staying at the Crowne Plaza and taking the time to write about your stay. I am glad you found our shuttle convenient and the staff friendly. I do apologize for your room not being up to expectations. We do appropriate your feedback and we use reviews like yours to help improve our services. I am...

Mission, Texas
Reviewed 1 week ago NEWvia mobile

Loved our stay here and we will stay here again!! Competitive pricing made our stay even more enjoyable!!! Beds are super comfy and the pillows were a DREAM!! The PERFECT PILLOW!!! I wanted to buy them and take them home!!! 💜💜💜Unfortunately they didn't have any extra to sell or I would have!! AC's work great! Rooms are clean, aromatherapy soaps...

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Helpful?
Thank 870mindys
Joshua H, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

Dear 870mindys, Thank you for staying at the Crowne Plaza San Antonio Airport and taking the time to write about your stay. I am pleased to hear you enjoyed your stay and found our pillows to be perfect. We do hope you come visit us again. Safe Travels, Joshua H

Orlando, Florida
Reviewed 2 weeks ago via mobile

This hotel is a franchise owned by GE Real Estate Equities and managed by ARL San Antonio. Both of these companies have failed miserably in keeping to the standards of the Crowne Plaza brand. The hotel is literally threadbare and falling apart evident when you walk through the door. Even from the outside the building itself is tired circa 1980....

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Helpful?
1Thank WillfullJourneys
IHGService, Guest Relations Manager at Crowne Plaza San Antonio Airport, responded to this review

Hello WillfullJourneys, Thank you for posting a review about your recent stay with the Crowne Plaza San Antonio Airport, TX. It sounds like we fell below your expectations, particularly with the tired condition of the property. I'm sorry this impacted your visit. We take all reviews very seriously, and I would like the chance to look into this for you....

Bellingham, Washington
Reviewed 4 weeks ago

Average quality and OK for the price. If you are sensitive to noise, ask for rooms in the back. The front rooms face right onto the interstate and the noise level is much higher than you would otherwise expect in a decent hotel.

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Helpful?
Thank Andrew S
IHGService, Guest Relations Manager at Crowne Plaza San Antonio Airport, responded to this review

Dear Andrew S, Thank you for taking the time to write a review about your stay with us. We are happy to know that you found our location to be convenient. On the other hand, we would like to apologize for the inconvenience caused by the noise level during your visit. Reviews like yours are very valuable as they enable...

Saint Louis, Missouri
Reviewed 5 April 2017

I chose this hotel due to the convenient location. Upon checking in, I noticed the lobby smelled very musty, most likely due to the fountain. The staff was friendly during check in and while ordering room service, but the friendly staff cannot make up for the dated and shabby room. There was both a worn chair and sofa in the...

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Helpful?
Thank Julie G
IHGService, Guest Relations Manager at Crowne Plaza San Antonio Airport, responded to this review

Dear Julie G, Thank you for taking the time to write us a review regarding your recent stay. We are so glad you liked the friendliness and the service you received from our staff. On the other hand, we are very sorry that the condition of our hotel and the room you received fell short of your expectations. We are...

Austin, Texas
Reviewed 3 April 2017

Booked this hotel unseen on Priceline's 4-star hotel deal. Older hotel, but they've updated it very nicely. Nice touches like aromatherapy pack on the dresser when we arrived. Used it both nights, beds extremely comfortable. Nice coffee, refrigerator bar. Very impressed. Easy few minutes to downtown.

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Helpful?
Thank melissa553
Joshua H, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

Dear Melissa553, Thank you for taking the time to write a review about your stay. I am pleased to hear you had a pleasant stay and hope you come visit us again. Safe Travels!

Blue Earth, Minnesota
Reviewed 11 March 2017 via mobile

Quite possibly the worst and most painful meal of my entire life. We were invited to a special engagement dinner by guests staying at the hotel. They had arranged for a dinner at the restaurant. We were supposed to eat at 5:30. We had to tell the kitchen in advance (like 3 hrs before) what we wanted to order. We...

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Helpful?
1Thank Starr4Law
IHGService, Guest Relations Manager at Crowne Plaza San Antonio Airport, responded to this review

Hi Starr4Law, Thank you for contacting us about your experience at the Crowne Plaza San Antonio Airport. I am sorry to learn about poor dining experience at the Cilantro Oven. IHG sincerely cares about your experience, and I appreciate your taking the time to let us know. I have shared your comments with hotel management, who responded with genuine concern...

Miami, Florida
Reviewed 8 March 2017 via mobile

I stayed at this hotel only because an American Airlines plane broke down and that's one of the hotels where they put up their guests. The hotel has a guest shuttle to the airport that leaves every 20 minutes even at four in the morning I presented my voucher for $12 to the woman in the restaurant where she was...

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Helpful?
1Thank peppopat
IHGService, Guest Relations Manager at Crowne Plaza San Antonio Airport, responded to this review

Hi peppopat, Thank you for your recent stay and for taking the time to write a review of our hotel. Although it is regrettable that we did not meet your expectations when it comes to the service you have received, we highly appreciate your comments. Allow me to apologize for any inconvenience you may have experienced at our restaurant. It...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of this hotel! Serving as the gateway to all that San Antonio has to offer, Crowne Plaza San Antonio Airport is not your typical airport hotel. Offering affordable luxury, the Crowne Plaza provides guests with all the amenities and services expected at a first class full service hotel. Removing stress from the minute you arrive, our 24 hour complimentary shuttle service to San Antonio Intl Airport-SAT will also transport you to your destination within a 3 mile radius of the hotel between the hours of 6 AM - midnight. The hotel offers a prime location in the heart of San Antonio, whether your travels bring you to San Antonio on business, pleasure or a mix of both. The hotel is accessible to all San Antonio area attractions, including the historic Alamo, Sea World and Six Flags Fiesta Texas, upscale shopping at North Star Mall and Shops at La Cantera, the Quarry Market and Golf Club, Market Square and of course, the world famous Riverwalk and Rivercenter. From the minute you enter our doors experience southern hospitality in modern elegance. Our lobby offers an intimate library with fireplace coupled with the soothing sounds of an indoor water feature making it the perfect place to surf the web on our complimentary wireless high-speed Internet or take your laptop poolside to our outdoor heated pool and enjoy the outdoors. ... more   less 

Additional Information about Crowne Plaza San Antonio Airport

Address: 1111 Northeast Loop 410, San Antonio, TX 78209 (Formerly Radisson Hotel San Antonio Airport)
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: €83 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza San Antonio Airport 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza Hotel Airport
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza San Antonio Airport staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quietest rooms are on the back side, away from the interstate.”
andrewsK2008PF, 30 Apr 2017 | Read review
“Close to airport”
MovinLew, 10 Oct 2016 | Read review
“Shuttle to airport does not start until 5am”
Jimbolalondon, 23 Aug 2016 | Read review
“Our fourth floor room was pretty quiet.”
GaspardRueben, 18 Aug 2016 | Read review
“get a room on the front for a better view, or in the back for less noise”
doctall41, 13 Jun 2016 | Read review
5 of 5
CrownePlaza.com
US$116* /night
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Booking.comUS$116
Hotwire.comUS$116
HotelQuicklyUS$137
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Prices are for 1 room, 2 adults
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