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Grand Hyatt San Antonio

3,636 reviews
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Traveller (465)
Room & Suite (423)
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Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“convention center”(503 reviews)
“ruth's chris”(82 reviews)
“bar rojo”(68 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Grand Hyatt San Antonio
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Reviews (3,636)Write a Review
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393
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1,915
1,034
393
139
69
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All reviewsconvention centerruth's chrisbar rojothe river walkpinkie williamsjudy botelloclub roomlap poolconference hotelattending a conferencestarbucks coffeeself parkingbusiness tripvery nice hotelrivercenter malleasy accessper day
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601 - 605 of 3,550 reviews
Reviewed 1 April 2017 via mobile

We just spent two nights at this beautiful hotel in a great spot on the San Antonio Riverwalk. It is attached to the Convention center and is only steps from the Riverwalk Mall and the main part of the Riverwalk. Perks Cafe has a lot...More

1  Thank nphou
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 5 April 2017

Thank you for this kind review. We are happy to hear you enjoyed our property during your trip to San Antonio. We appreciate your feedback and look forward to seeing you again soon!

Reviewed 1 April 2017

Excelent near everything! You are in the middle of down town m. You can walk throu the river park or go dinner near. Shopping food restaurant al in one place. You have a rent a car "Avis" two blocks of the hotel.

Review collected in partnership with Hyatt Hotels
1  Thank mfreig
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 5 April 2017

We appreciate your feedback. Looking forward to seeing you soon!

Reviewed 30 March 2017 via mobile

Nice location, right on Riverwalk and near Convention Center. Nice common areas. Rooms are okay, not incredibly comfortable beds. They have a small area in the lobby for breakfast and snacks to go. Went down to Ruth Chris downstairs for breakfast buffet one morning. It...More

1  Thank dac831
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 5 April 2017

Thank you for your feedback. We are glad to hear you enjoyed the location of our property. We hope to see you again in the future.

Reviewed 29 March 2017

I had a wonderful experience at the Grand Hyatt San Antonio. I will say that they were helpful until the very last minute of my stay. I had checked out and was outside to catch a taxi to the airport. I was waiting there as...More

1  Thank Laird A
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 5 April 2017

Thank you for taking the time to post a review about your stay. We’re glad you were pleased with our location and are delighted to hear that our friendly hotel staff provided you with a positive experience. We hope you’ll come visit us again soon!

Reviewed 29 March 2017

Next to the Convention center was nice, since that was where we were going. However, the property, rooms, and service will make us come back! Jennifer in the Club room made us feel so welcome, and even made us a snack pack to take with...More

1  Thank j0dij123
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 5 April 2017

Thank you for taking the time to post a review about your stay. We’re glad you were pleased with our prime River Walk location and are delighted to hear that our friendly hotel staff provided you with a positive experience. We look forward to seeing...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$216 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$216 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (465)
Room & Suite (423)
Dining (60)
Pool & Beach (48)
Amenities (92)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
DebGFtraveler
22 November 2017|
AnswerShow all 4 answers
Response from Allyson S | Property representative |
Hello! Thank you so much for your question. There is a fridge in each room, however, microwaves are available upon request. Please let us know if you have any other questions!
1
Vote
M0minga
10 October 2017|
AnswerShow all 2 answers
Response from JPReinholt | Reviewed this property |
Just take Uber, way faster and wont cost much
0
Votes
James B
28 September 2017|
AnswerShow all 2 answers
Response from Teresa M | Reviewed this property |
We did not have that type of room either. Ours was a shower/tub combo
0
Votes
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Room Tips
"high floors have nice views"
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"Do not accept any room having numbers as high as 70 or above. They require a cab ride to get there."
Read review
"Book the Grand Club Level"
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"rooms on the East side will face the highway but I didn't hear any noise form those rooms"
Read review
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