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Grand Hyatt San Antonio

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Grand Hyatt San Antonio
Grand Hyatt San Antonio
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3,094 Reviews from our TripAdvisor Community

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Showing 3,013: English reviews
Reviewed 26 August 2016

The Grand Hyatt in San Antonio had all the luxury I have grown to expect at my visits to the Hyatt but I have to brag on my ladies at the Grand Club room. Alexis and Ashley were so accommodating with the use of the computer to making sure we had everything we needed to eat and drink. I felt...

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Helpful?
2Thank ZILDA R
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon!

Charlotte
Reviewed 26 August 2016

Enjoyed it immensely! Riverwalk access is a big plus. Catering service was outstanding, food was great and staff was efficient and professional but still friendly. Bathroom was very spacious as well as the rest of the room.

Review collected in partnership with Hyatt Hotels
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1Thank James P
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon!

Waterloo, United States
Reviewed 26 August 2016

Review collected in partnership with Hyatt Hotels
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Thank John M
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 25 August 2016 via mobile

The stay was pleasant. Although during our first day stay all water was gone. The hotel remedied that after an hour or so. The decor in room was pretty old fashion but everything was clean. I'm honestly not sure if I would stay here again. I'm just a Marriott girl at heart.

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1Thank A TripAdvisor Member
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback and hope to see you again soon!

Hendersonville, Tennessee
Reviewed 24 August 2016

A/C did not work effectively and was hot in my room. Hotel is well kept with a courteous staff. Everything I asked for was delivered with no problem and was a GREAT help. Will stay here again if the opportunity comes.

Review collected in partnership with Hyatt Hotels
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1Thank P6365FZjeffreyb
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.

Southwest Washington
Reviewed 24 August 2016

Friendly staff, nice rooms and comfy beds. Really can't ask for more - well, except for more z-z-z time which is rarely available when attending a conference. <smile> When learning about flight delays, the concierge was especially helpful.

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1Thank MsBee78
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon!

Unionville, Virginia
Reviewed 24 August 2016

Review collected in partnership with Hyatt Hotels
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1Thank tamlilred1
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Overland Park, United States
Reviewed 24 August 2016

Good location for the Riverwalk and close to the Alamo so we were able to walk everywhere. Hotel was beautiful and all who worked there were friendly and helpful. I was there for a vacation/convention so our room price was negotiated. Not sure of pricing for a regular joe. We found the costs of foods, drinks at the hotel to...

Review collected in partnership with Hyatt Hotels
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1Thank Patricia P
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon!

Wilmington, DE, United States
Reviewed 24 August 2016

Review collected in partnership with Hyatt Hotels
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1Thank Mary B
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Austin, Texas
Reviewed 23 August 2016

Emailed ahead after finding out the hotel allows pets to make sure we had a clean room due to my daughter's allergy to small dogs and cats. Room was very clean and my daughter did not have an issue. Appreciate the extra communication from staff prior to our stay.

Review collected in partnership with Hyatt Hotels
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2Thank K3500BNandrewh
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location and that our team took great care of you and your family. We look forward to seeing you again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ruth's Chris Steak House River Walk
Ruth's Chris Steak House River Walk
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 

Additional Information about Grand Hyatt San Antonio

Address: 600 East Market Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > Downtown
Price Range: €167 - €316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Number of rooms: 1003
Reservation Options:
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Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Hotel Style:
#1 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#31 Family Hotel in San Antonio
#42 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Antonio staff and other travellers.
22 questions
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Questions? Get answers from Grand Hyatt San Antonio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“floors 1-19 can be accessed from 6 elevators, but 1-5 & 20-29 are only accessed by 3”
204lauren, 27 Apr 2017 | Read review
“Corner suites offer AMAZING views of downtown!”
dorisjulieann, 21 Apr 2017 | Read review
“As far as customer service they should have zero stars.”
amandag4343, 20 Apr 2017 | Read review
“ask for a park view room other wise you might be looking at the Marriott”
291darrenb, 19 Apr 2017 | Read review
“the club floor is great for families. The club room has breakfast, snacks, drinks etc.”
evonnegreen, 18 Apr 2017 | Read review
5 of 5