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600 E Market St, San Antonio, TX 78205-2600
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Traveller (700)
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Panoramas (69)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#36 of 393 hotels in San Antonio
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Car park
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
VIP room facilities
Iron
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
Hotel links
Special Offer:Park and Stay
5641Reviews47Q+A100Room tips

Reviews
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Traveller rating
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Most Recent
Lorena T wrote a review Nov 2022
1 contribution
You are charged parking, No continental breakfast. Rooms are so much smaller. I am very disappointed in my stay I definitely over paid! I do NOT recommend this hotel to anyone. I am a local of San Antonio and thought I was going to be impressed.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maribeth DeMello, Marketing at Grand Hyatt San Antonio River Walk
Responded 2 days ago
Thank you, Lorena T, for your review and candid feedback. I am truly sorry to hear our hotel did not fit the needs of your trip. If you would kindly reach out to qualitysatgh@hyatt.com. We would be happy to address your concerns directly. I look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam L wrote a review Oct 2021
Snohomish, Washington58 contributions53 helpful votes
Hotel's Favourite
I can't say enough wonderful things about my recent stay at the Grand Hyatt SA River Walk. The hotel is in a perfect location for work (if you have to be at the conference center, it's literally attached) or for pleasure (you are directly on the River Walk and super close to heart of all the restaurants and shopping. Tourist attractions like The Alamo are a quick walk. The food at the hotel was great, everything was very clean, and the staff are absolutely amazing! It was a great stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maribeth DeMello, Marketing at Grand Hyatt San Antonio River Walk
Responded 25 Oct 2021
Thank you, Adam, so much for choosing to stay with us and your awesome review! We're so happy to hear that you enjoyed the location and direct access to the River Walk. We truly appreciate you letting us know about your experience, and we look forward to welcoming you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
margaretgonzales4 wrote a review Nov 2022
1 contribution
Room was adequate but lacked 4-Star amenities….plastic cups…really? Stayed on the 24th floor but could not sleep because you hear everything in the hallways and from the streets below. Food lacked selection and quality. Overcharged for stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Maribeth DeMello, Marketing at Grand Hyatt San Antonio River Walk
Responded 2 days ago
Thank you, margaretgonzales4, for your review and candid feedback. I am truly sorry to hear our hotel did not fit the needs of your trip. If you would kindly reach out to qualitysatgh@hyatt.com. We would be happy to address your concerns directly. I look forward to hearing from you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kevinsV1962DL wrote a review Nov 2022
La Vernia11 contributions
We stayed in room 2105 facing the Hemisphere Park. The window was so dirty we could see very good. The TV would not allow Amazon Fire Stick without loading an APP or Chromecast software. It took the IT guy 2 hours to come up to the room, we were almost done with the movie using our laptop. 350 dollars a night for this? And 55 dollars Vallet? Not again.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Maribeth DeMello, Marketing at Grand Hyatt San Antonio River Walk
Responded 2 days ago
Thank you, kevinsV1962DL, for your review and candid feedback. I am truly sorry to hear our hotel did not fit the needs of your trip. If you would kindly reach out to qualitysatgh@hyatt.com. We would be happy to address your concerns directly. I look forward to hearing from you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
melissagF8925OY wrote a review Nov 2022
San Antonio, Texas2 contributions
More like a regular Hyatt. Staff was great, rooms were clean but lacking essential paper products and basic hotel information. Chrome cast on tv not easiest to use and no internet instructions in room. Not really using World of Hyatt app. Electronic key on app did not work in elevator. Maybe not quite worth the price.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Maribeth DeMello, Marketing at Grand Hyatt San Antonio River Walk
Responded 2 days ago
Thank you, melissagF8925OY, for your review and candid feedback. I am truly sorry to hear our hotel did not fit the needs of your trip. If you would kindly reach out to qualitysatgh@hyatt.com. We would be happy to address your concerns directly. I look forward to hearing from you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HouTraveler wrote a review Nov 2022
4 contributions1 helpful vote
My 4 days/nights at the Grand Hyatt Hotel San Antonio were great. I would call the decor "slightly dated modern". It's a very large hotel with a massive lobby, 24 floors and over 1000 guest rooms. Despite the size it seems like the property is well-staffed and very organized and efficient. There were zero problems. The hotel and rooms were current with all of the latest technology and conveniences. Best of all the room was very quiet with very comfortable beds. My only dislike was that the self-parking fee is $43/day. This is excessive for self-parking which required zero staff assistance. Front desk, restaurant and bar staff were very friendly and service was excellent. I would stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Maribeth DeMello, Marketing at Grand Hyatt San Antonio River Walk
Responded 2 days ago
Thank you so muchKen M for your excellent review! We are so glad that you enjoyed your stay, and appreciate you letting us know about your experience. We hope you'll come back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peggy O wrote a review Nov 2022
Tampa, Florida2 contributions
This hotel is exceptional in cleanliness, location, and service. We enjoyed the view; the breakfast was exceptional, as well as the front desk service. My son and family just moved to San Antonio, and I will definitely be back.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Maribeth DeMello, Marketing at Grand Hyatt San Antonio River Walk
Responded 2 days ago
Thank you so muchPeggy O for your excellent review! We are so glad that you enjoyed your stay, and appreciate you letting us know about your experience. We hope you'll come back again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
820derek wrote a review Nov 2022
1 contribution
Hotel's infrastructure was up to par and clean, but hotel staff and restaurant staff/service/food were a disappointment, and with that, the price was too high for the services received. Hotel was perfectly located next to the convention center.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Maribeth DeMello, Marketing at Grand Hyatt San Antonio River Walk
Responded 3 days ago
Thank you, 820derek, for your review and candid feedback. I am truly sorry to hear our hotel did not fit the needs of your trip. If you would kindly reach out to qualitysatgh@hyatt.com. We would be happy to address your concerns directly. I look forward to hearing from you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
daisyyy83 wrote a review Nov 2022
1 contribution
Check your charges and fees before you leave the hotel you may find surprises and you will be on the phone for hours trying to solve it we go every year for the mariachi event and the past three years it has happen where we are charged extra i was able to get it resolved i am still waiting for this years
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Maribeth DeMello, Marketing at Grand Hyatt San Antonio River Walk
Responded 3 days ago
Thank you, daisyyy83, for your review and candid feedback. I am truly sorry to hear our hotel did not fit the needs of your trip. If you would kindly reach out to qualitysatgh@hyatt.com. We would be happy to address your concerns directly. I look forward to hearing from you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
johnbuffin wrote a review Nov 2022
1 contribution
5 stars, the hotel is very nice and the rooms are very comfortable. I would recommend a stay here for sure. Super location, parking all around. Ruth Chris steak house there, although I was unable to go. The even have a Top Golf location at the hotel.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Juliett Diaz, Marketing at Grand Hyatt San Antonio River Walk
Responded 1 week ago
Thank you so much, johnbuffin, for your excellent review! We are so glad that you enjoyed your stay, and appreciate you letting us know about your experience. We hope you'll come back again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$249 - US$353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt san antonio hotel san antonio, san antonio grand hyatt, hyatt san antonio, san antonio hyatt
LOCATION
United StatesTexasSan AntonioDowntown
NUMBER OF ROOMS
1003
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GRAND HYATT SAN ANTONIO RIVER WALK - UPDATED 2022 Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about Grand Hyatt San Antonio River Walk
Which popular attractions are close to Grand Hyatt San Antonio River Walk?
Nearby attractions include The Alamo (0.5 km), The Magicians Agency Theatre (0.4 km), and San Antonio Fire Museum (0.5 km).
What are some of the property amenities at Grand Hyatt San Antonio River Walk?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hyatt San Antonio River Walk?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Hyatt San Antonio River Walk?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt San Antonio River Walk?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Grand Hyatt San Antonio River Walk?
Conveniently located restaurants include Boudro's Texas Bistro, Colonial Room Restaurant, and Fogo de Chão Brazilian Steakhouse.
Are there opportunities to exercise at Grand Hyatt San Antonio River Walk?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Grand Hyatt San Antonio River Walk located near the city centre?
Yes, it is 0.9 km away from the centre of San Antonio.
Are any cleaning services offered at Grand Hyatt San Antonio River Walk?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt San Antonio River Walk offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hyatt San Antonio River Walk?
Many travellers enjoy visiting The Alamo (0.5 km), Mission San Jose (6.7 km), and King William Historic District (1.2 km).