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    TownePlace Suites San Antonio Northwest

    5014 Prue Rd, San Antonio, TX 78240-1337
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    29/10/2017 30/10/2017
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    US$118
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    Traveller (62)
    Room & Suite (29)
    Dining (6)
    Holiday Inn Express & Suites San Antonio Medical Center North
    221 reviews
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    Hampton Inn & Suites San Antonio Northwest/Medical Center
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    Hyatt Place San Antonio Northwest
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    Staybridge Suites San Antonio NW Medical Center
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    #109 of 358 hotels in San Antonio
     
    Overview
    • Excellent50%
    • Very good26%
    • Average14%
    • Poor4%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
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    Holiday Inn Express & Suites San Antonio Medical Center North
    221 reviews
    #62 of 358 hotels in San Antonio
     
    Hampton Inn & Suites San Antonio Northwest/Medical Center
    330 reviews
    #49 of 358 hotels in San Antonio
     
    Hyatt Place San Antonio Northwest
    425 reviews
    #70 of 358 hotels in San Antonio
     
    Staybridge Suites San Antonio NW Medical Center
    160 reviews
    #109 of 358 hotels in San Antonio
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (165)
    There are newer reviews for TownePlace Suites San Antonio Northwest
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    61 - 65 of 160 reviews

    Reviewed 3 February 2015 via mobile

    This is an older location not sure if it was a different hotel at some point. The rooms were ok and were a little worn. The beds were fine as we're all the amenities. Only had one bad experience which I will not mention as...More

    Thank Nbnjefe
    Response from EdwardJuarbe, General Manager at TownePlace Suites San Antonio NorthwestResponded 4 February 2015

    Thank you for taking the time to share your thoughts regarding your experience. We appreciate both positive and negative reviews. Our goal is always 100% satisfaction and I’m sorry that wasn’t the case on this trip. We want our guests to have the best stay...More

    Reviewed 8 January 2015 via mobile

    First, the positive: "most" of the front desk staff is very friendly and accommodating. Unfortunately, that's where it ends. I almost always had cold showers in the morning. There is definitely a hot water capacity or boiler issue that has not been fixed. This is...More

    2  Thank Tim S
    Response from EdwardJuarbe, General Manager at TownePlace Suites San Antonio NorthwestResponded 30 January 2015

    Thank you for taking the time to share your thoughts regarding your experience. We appreciate both positive and negative reviews. Our goal is always 100% satisfaction and I’m sorry that wasn’t the case on this trip. We want our guests to have the best stay...More

    Reviewed 2 December 2014

    I came from Colorado and stayed in this hotel to recover from a surgery performed there in SA. I had to stay for three weeks. The rooms were so clean. The breakfasts were wonderful, hot and offered many choices including the funny Texas shaped waffle....More

    1  Thank Texas4best
    Response from EdwardJuarbe, General Manager at TownePlace Suites San Antonio NorthwestResponded 4 December 2014

    We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. If I can be of any assistance on a...More

    Reviewed 1 December 2014

    The TownePlace Suites is an attractive and mostly quiet hotel which was a little tricky to find, which may have been more us than them. We had asked for a top floor room but were told that the only one available had a water problem....More

    Thank Ghost
    Response from EdwardJuarbe, General Manager at TownePlace Suites San Antonio NorthwestResponded 4 December 2014

    Thank you for taking the time to provide feedback regarding your stay. We always look forward to both positive and negative remarks. I will discuss all the comments with my team so we can improve the negative and continue with the positive. Please contact me...More

    Reviewed 30 October 2014 via mobile

    I stayed here with a large work group. I got lucky and did NOT experience the negative issues many in my group reported. My room was slightly worn & dated, but it did not have an unpleasant odor. There was no evidence of dogs in...More

    Thank Heather J
    Response from EdwardJuarbe, General Manager at TownePlace Suites San Antonio NorthwestResponded 3 November 2014

    I'm disappointed to hear about the experience you had during your stay at our hotel. This is not the type of service we aspire to provide. I want to personally apologize for the problems you encountered. I will follow up with my team to improve...More

    Holiday Inn Express & Suites San Antonio Medical Center North
    221 reviews
    #62 of 358 hotels in San Antonio
     
    Hampton Inn & Suites San Antonio Northwest/Medical Center
    330 reviews
    #49 of 358 hotels in San Antonio
     
    Hyatt Place San Antonio Northwest
    425 reviews
    #70 of 358 hotels in San Antonio
     
    Staybridge Suites San Antonio NW Medical Center
    160 reviews
    #109 of 358 hotels in San Antonio
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$90 - US$136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Family Hotel in San Antonio
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Priceline, Expedia, Cancelon, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, HotelQuickly, getaroom.com and Evoline ltd so you can book your TownePlace Suites San Antonio Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • Northwest Side
    • Also Known As
    • Towneplace Suites San Antonio Northwest Hotel San Antonio
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    Traveller (62)
    Room & Suite (29)
    Dining (6)
    Pool & Beach (2)
    Hotel & Grounds (46)
    Bathroom (5)
    Business Centre & Event Rooms (2)
    Nearby
    Holiday Inn Express & Suites San Antonio Medical Center North
    221 reviews
    .21 km away
     
    Hyatt Place San Antonio Northwest
    425 reviews
    1.54 km away
     
    Staybridge Suites San Antonio NW Medical Center
    160 reviews
    1.83 km away
     
    Hampton Inn & Suites San Antonio Northwest/Medical Center
    330 reviews
    .58 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Raymond R
    2 March 2017|
    Answer
    Response from Corina G | Property representative |
    Good Afternoon Mr. Raymond, I'm sorry to say the shuttle does not travel to Sea World. We do go around on a two mile radius. thank you, Corina Galindo
    0
    Votes
    Kimmi H
    19 February 2017|
    Answer
    Response from Naima M | Property representative |
    Dear Valued Guest, Yes, we are a pet friendly hotel. We do charge $100.00 plus taxes which will total $116.75 for your entire stay. If you have any additional questions or concerns please do not hesitate to contact me... More
    0
    Votes
    Sydel5
    24 April 2015|
    Answer
    Response from Daniel G | Property representative |
    Hello, Thank you for your questions. A housekeeper may ask the guest or guests in the room to step out for a moment while they clean the room. however it does not mean you must leave as it is just a suggestion in order... More
    0
    Votes
    Room Tips
    "in previous stays on the lower floor on the side closest to Fredericksburg Rd seemed quiter"
    Read review
    "Only two entrances"
    Read review
    "They do allow pets."
    Read review
    "Ice is only available on the first floor."
    Read review
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