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    TownePlace Suites San Antonio Northwest

    5014 Prue Rd, San Antonio, TX 78240-1337
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    30/10/2017 31/10/2017
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    US$118
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    Traveller (62)
    Room & Suite (29)
    Dining (6)
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    Overview
    • Excellent50%
    • Very good26%
    • Average14%
    • Poor4%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
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    Holiday Inn Express & Suites San Antonio Medical Center North
    221 reviews
    #63 of 358 hotels in San Antonio
     
    Hampton Inn & Suites San Antonio Northwest/Medical Center
    330 reviews
    #49 of 358 hotels in San Antonio
     
    Hyatt Place San Antonio Northwest
    425 reviews
    #67 of 358 hotels in San Antonio
     
    Staybridge Suites San Antonio NW Medical Center
    160 reviews
    #104 of 358 hotels in San Antonio
     
    Rooms
    30 Oct31 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (165)
    There are newer reviews for TownePlace Suites San Antonio Northwest
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    21 - 25 of 160 reviews

    Reviewed 6 August 2016

    Two night stay. Pleasant staff. Comfortable room. Quiet night sleep. Good breakfast. Sleeper sofa in room but had to call for bed linens to be delivered to room. Time for hotel to invest in new towels, though. Towels were rough, dingy gray and wearing very...More

    1  Thank Michael M
    Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 8 August 2016

    Dear Guest, Thank you for letting us know about your experience it is our customer comments that help us improve our customer service. Let me apologize for the inconvenience this may has caused. We are currently working on replacing towels. Once again thank you for...More

    Reviewed 27 July 2016

    The most important feature when I stay in a hotel is that the room is clean, and this was certainly true of our room. The sheets were clean, bathroom was clean. The towels in the room when we first arrived were thick and clean; however,...More

    Thank Susanne W
    Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 28 July 2016

    Dear Guest, Thank you for letting us know about your stay. We are disappointed we were not able to provide the service you expected and deserved. Please rest assure we are working on the issues with Housekeeping to keep these isolated incidents. Once again thank...More

    Reviewed 15 July 2016

    We spent 2 nights here and we found it to be very nice, clean and comfortable. We stayed over the 4th of July weekend. The only issue I had with the hotel was the breakfast. it was not very good nor did it have any...More

    Thank Reviews_by_Lee
    Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 18 July 2016

    Dear Guest, Thank you for letting us know about your stay. We are sadden to know the breakfast was not what you expected and for this please accept our sincerest apologies. Please rest assure we will take action and keep these issues isolated incidents. Corina...More

    Reviewed 5 July 2016

    I was there for work and stayed for a total of 5 nights. From the time of arrival to departure, the staff was great in so many ways. Always were they helpful, respectful and gracious. Rooms were well kept and cleaning staff did a great...More

    Thank Scott T
    Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 7 July 2016

    Dear Guest, Thank you for letting us know about your stay. We appreciate your business and look forward to your stay when you return to the area. We will share your comments with the staff. Once again thank you for choosing us as your home...More

    Reviewed 10 June 2016

    We were placed into a room on their top (3rd) floor away from the elevators - it was pretty quiet. I didn't hear noise from the neighbors. The beds were comfortable and the room was clean and fresh smelling. There was a full size, built-in...More

    Thank Rodrick T
    Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 13 June 2016

    Dear Guest, Thank you for letting us know about your experience as this will help us address those issues otherwise would go unnoticed. We strive to provide great customer service please accept our sincerest apologies for the experience on your departure day. I will share...More

    Holiday Inn Express & Suites San Antonio Medical Center North
    221 reviews
    #63 of 358 hotels in San Antonio
     
    Hampton Inn & Suites San Antonio Northwest/Medical Center
    330 reviews
    #49 of 358 hotels in San Antonio
     
    Hyatt Place San Antonio Northwest
    425 reviews
    #67 of 358 hotels in San Antonio
     
    Staybridge Suites San Antonio NW Medical Center
    160 reviews
    #104 of 358 hotels in San Antonio
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$90 - US$134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Family Hotel in San Antonio
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Expedia, Priceline, Cancelon, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, HotelQuickly, getaroom.com and Evoline ltd so you can book your TownePlace Suites San Antonio Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • Northwest Side
    • Also Known As
    • Towneplace Suites San Antonio Northwest Hotel San Antonio
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    Traveller (62)
    Room & Suite (29)
    Dining (6)
    Pool & Beach (2)
    Hotel & Grounds (46)
    Bathroom (5)
    Business Centre & Event Rooms (2)
    Nearby
    Holiday Inn Express & Suites San Antonio Medical Center North
    221 reviews
    .21 km away
     
    Hyatt Place San Antonio Northwest
    425 reviews
    1.54 km away
     
    Staybridge Suites San Antonio NW Medical Center
    160 reviews
    1.83 km away
     
    Hampton Inn & Suites San Antonio Northwest/Medical Center
    330 reviews
    .58 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Raymond R
    2 March 2017|
    Answer
    Response from Corina G | Property representative |
    Good Afternoon Mr. Raymond, I'm sorry to say the shuttle does not travel to Sea World. We do go around on a two mile radius. thank you, Corina Galindo
    0
    Votes
    Kimmi H
    19 February 2017|
    Answer
    Response from Naima M | Property representative |
    Dear Valued Guest, Yes, we are a pet friendly hotel. We do charge $100.00 plus taxes which will total $116.75 for your entire stay. If you have any additional questions or concerns please do not hesitate to contact me... More
    0
    Votes
    Sydel5
    24 April 2015|
    Answer
    Response from Daniel G | Property representative |
    Hello, Thank you for your questions. A housekeeper may ask the guest or guests in the room to step out for a moment while they clean the room. however it does not mean you must leave as it is just a suggestion in order... More
    0
    Votes
    Room Tips
    "in previous stays on the lower floor on the side closest to Fredericksburg Rd seemed quiter"
    Read review
    "Only two entrances"
    Read review
    "They do allow pets."
    Read review
    "Ice is only available on the first floor."
    Read review
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