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Staybridge Suites Downtown San Antonio Convention Center

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Staybridge Suites Downtown San Antonio Convention Center
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185 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Downtown San Antonio Convention Center
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Showing 181: English reviews
Irving, Texas
Reviewed 29 January 2015

my wife an I stayed hear for a few days in January. the location is perfect if you are coming in or going out on Amtrak. it is a short walking distance to the river walk. Our room 602 has everything you could won't for a short or long stay. If you are there on Tuesday, Wednesday or Thursday they...

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Helpful?
Thank Paul C
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Paul C., Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you...

Houston, Texas
Reviewed 27 January 2015

I spent the weekend with my family at this hotel during the PAX South conference at the Convention Center. The continental breakfast was pretty much what I expected - nothing special, but certainly not bad. On evenings during the week (Tues - Thurs, I think) adults get 2 free drinks (either wine or beer) in the dining area. The hotel...

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Helpful?
Thank DavidYoung98
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear DavidYoung98, Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you again...

Chicago, IL
Reviewed 18 January 2015

Overall, I thought it was a nice hotel and a very good value. I was attending a conference at the convention center and it was a 10 minute walk away. I made good use of the kitchen, which was well stocked with plates and cutlery, as well as cooking supplies, which I didn't need. The one issue with the room...

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Helpful?
2Thank Rachelleke
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Rachelleke, Thank you for taking time to let us know about your recent stay at the Staybridge Suites Downtown San Antonio Convention Center. We are glad to hear you enjoyed your stay with us and sincerely hope that the construction in the area does not deter you from booking at our property for any future visits you may have....

Georgetown, Kentucky
Reviewed 5 January 2015

The service here is really great and it starts at the top with Jennifer the General Manager. Like any hotel this one is not perfect and as a frequent guest there are bound to be issues from time to time. They are also in the process of updating many of the rooms.In my opinion a good service team is measured...

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Helpful?
Thank Rlath82
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Rlath82, Thank you for taking the time to let us know about your recent stay at Staybridge Suites Downtown San Antonio Convention Center. Our number one goal is to be all of our guests home away from home and we are glad we can be that for you. We look forward to seeing you again on your next visit....

Reviewed 28 December 2014

Normally I didn't give out review. This hotel just too dirty. Feel itchy all over. The carpet, towel, bed, all look so dirty. Will avoid this hotel chain from now on. When We pull out the sofabed it was undone and look like someone slept on it before And housekeeping didn't clean it. Side table full of dirty finger prints....

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Helpful?
Thank mooncakeprince
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Mooncakeprince, Our number one goal is to ensure all of our guests receive the best hospitality experience possible. If we fell short of that for you I sincerely apologize. I would greatly appreciate the chance to further discuss the issues you encountered while staying with us in order to provide the best service possible for you and all future...

Texas
Reviewed 18 December 2014

The hotel staff was very friendly and helpful. Rooms were large, comfortable and clean. Walking distance to the Alamodome. Will stay here again next time in San Antonio. The room included a regular sized refrigerator and small microwave.

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Helpful?
1Thank TexGonzo
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear TexGonzo, Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you again...

College Station, TX
Reviewed 7 December 2014

The hotel itself is what you would expect from a Staybridge Suite with all the amenities standard to that chain. The location is a bit further east than most San Antonio visitors might want but it's an easy ten minute walk to the Convention Center/Riverwalk, etc. Also really easy access to I-37/US 281 and free (!) parking. The staff, however,...

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Helpful?
2Thank Ross F
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Ross F, Thank you for taking the time to let us know about your recent stay at Staybridge Suites Downtown Convention Center. We are glad to hear that our staff was able to make your stay. We know that when it comes to choosing lodging in San Antonio there are many options to choose from but not many will...

Reviewed 28 November 2014 via mobile

Great location for the Alamodome, the River Walk, the Alamo, railroad foamers, business or just get away. Clean kitchenettes and Gabe and Jerica at the front desk are the most courteous and attentive front men of an elobarate band of customer servce oriented team kembers. The 4 month stay here and away from home was spectacular and comfortable.

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Helpful?
Thank Justin M
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear Justin M, Thank you taking the time to let us know about your recent extended stay at Staybridge Suites Downtown San Antonio Convention Center. We are glad to hear you enjoyed our close proximity to the many downtown San Antonio attractions while here. Jerica and Gabe are wonderful desk clerks and we will be sure to pass on your...

Double Oak, Texas
Reviewed 4 November 2014

This is not the Ritz...but who needs that for a regular family stay? Comfortable, clean, and reasonable, this is my family's 3rd stay at this hotel. The staff are friendly and approachable. They provide anything (within reason) you ask for...and it's quiet. Breakfast is good and extensive. Small kitchen is convenient. Beds are comfy.

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1Thank DoubleOakDoak
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear DoubleOakDoak, Our apartment style rooms are a great feature to have when traveling with your family. We are glad to hear you enjoyed the comforts of our rooms along with the many ammenities they have to offer. Thank you for taking the time to let us know about your recent stay at Staybridge Suites Downtown San Antonio Convention Center....

Reviewed 25 October 2014

While having a room booked for one month, lots of time was spent in and out of this hotel. After 2 weeks, began noticing bites all over. This hotel room was infested with bed bugs. All laundry had to be dry cleaned, suitcases and shoes had to be checked by a special team of people, and this caused a huge...

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Helpful?
2Thank travelinggypsy7
IHGCare, Guest Relations Manager at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear travelinggypsy7, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to Staybridge Suites San Antonio Downtown Convention Center. Ideally located in Historic Sunset Station, in the heart of downtown San Antonio TX, within walking distance of the Alamo, Riverwalk shops & restaurants, Alamodome and Convention Center. Our premier location provides upscale accommodations near Fort Sam Houston, Lackland AFB, Baker Hughes, Weather, Christus Santa Rosa Hospital and Coca Cola. Each of our guest rooms is a spacious apartment-style suite complete with a full kitchen with microwave, stove top, dishwasher and full size refrigerator making it perfect for guest staying more than a few nights. Stay at our pet friendly hotel and enjoy easy access to Historic Sunset Station in downtown San Antonio's historic St. Paul District. The Alamo, Riverwalk, Rivercenter Mall and major events at the Alamodome can all be found less than one mile away. For your convenience, enjoy our 24-hour business center & complimentary high-speed Internet access. During your stay, we invite you to take advantage of our fully equipped kitchens, laundry services, outdoor pool, a well equipped fitness center, a lending library and a barbecue pavilion. In the morning, be sure to visit our complimentary daily breakfast buffet, and in the evening, join us in our great room for complimentary beverages and hors d'oeuvres Tuesday through Thursday. Book today and prepare to "Get Comfortable!" ... more   less 

Additional Information about Staybridge Suites Downtown San Antonio Convention Center

Address: 123 Hoefgen Ave, San Antonio, TX 78205-3340
Region: United States > Texas > San Antonio > East Side
Price Range: €144 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Downtown San Antonio Convention Center 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Staybridge Suites San Antonio Sunset Station Hotel San Antonio
San Antonio Staybridge Suites
Hotel Style:
#29 Romantic Hotel in San Antonio
#43 Business Hotel in San Antonio
#81 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Downtown San Antonio Convention Center staff and other travellers.
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Questions? Get answers from Staybridge Suites Downtown San Antonio Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on the side viewing of downtown”
 of 5 bubbles JamesF274, 29 Jan 2017 | Read review
“fifth floor suite was roomy and well stocked”
 of 5 bubbles joyl650, 12 Jan 2017 | Read review
“Ask for Tower of America's View!!!”
 of 5 bubbles AmandaHappel, 3 Jan 2017 | Read review
“Stay somewhere else.”
 of 5 bubbles jeffc708, 1 Jan 2017 | Read review
“Top Floor facing the city, you can see all the lights at night. Looks beautiful!”
 of 5 bubbles jennyD5308RG, 25 Dec 2016 | Read review
5 of 5