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As a platinum member and frequent guest this experience was not up to par. It started at check in. though it was near zero and having had parked my rental car at the end of the building after checking in had to go back in...More
Response from Matthew O, General Manager at Courtyard San Antonio SeaWorld/LacklandResponded 28 February 2015
Thank you for your feedback. I do apologize that we didn't live up to your, and our, standards. We definitely could have handled these easy challenges better, and I will be sharing your review with my staff so we can improve. Please feel...More
we stayed 4 nights while attending Air Force BMT graduation. There were a few other hotels that were closer to the base, but this one was about $30 less per night so I chose it. It took about 10 minutes to get to the base....More
1 Thank JSandHS
Response from Matthew O, General Manager at Courtyard San Antonio SeaWorld/LacklandResponded 13 February 2015
Hello JSandHS - thank you so much for your review of our property.
I am glad you enjoyed some aspects of our property, and I will share your great review with our housekeeping staff. We will keep working on the Bistro to ensure our service...More
Traveled on business November ,hotel does not supply airport shuttle, which is not convenient when they know most people will go there for a certain exhibition. Taxi cost $50 from airport to hotel one way. It is a way off the airport so in my...More
Thank Tina F
Response from Matthew O, General Manager at Courtyard San Antonio SeaWorld/LacklandResponded 22 December 2014
Thank you, TIna F, for your review!
I appreciate you taking the time to leave us feedback here on TripAdvisor and for staying with us. We are definitely in a great location for numerous parties - both business and pleasure travelers can enjoy our location,...More
The staff here are nice and friendly, We got a room for 4, the room was pretty big and spacious, rooms were clean, alot of stores near by, nice indoor pool and gym, would of been nice if had a mini kitchen in the room...More
Thank Jerry C
Response from Matthew O, General Manager at Courtyard San Antonio SeaWorld/LacklandResponded 11 December 2014
Thank you so much for your review of our hotel! We truly appreciate you taking the time to leave us this feedback on TripAdvisor. I am happy to hear you enjoyed yourself, and we look forward to you returning to us next time you are...More
Decided to stay here due to proximity to cousin's house where we were having a family reunion. Hotel has been remodeled since last stay about four years ago. Hotel lobby is very nice and modern. Staff were very friendly and helpful. Early check in was...More
1 Thank Border45
Response from Matthew O, General Manager at Courtyard San Antonio SeaWorld/LacklandResponded 12 November 2014
Thank you for your feedback, Border45.
I appreciate you taking the time to leave us a review here on TripAdvisor. I apologize for the difficulty with your AC, and would like for you to contact me directly so we can discuss this further.
US$101 - US$229 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Family Rooms ,
Non-Smoking Rooms ,
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Also Known As
Courtyard By Marriott San Antonio Seaworld/Lackland Hotel San Antonio ,