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If I could rate this hotel less than one star I would. The hotel is in a state of disrepair. While we were there the elevator wasn’t working part of the time. They ran out of numerous items for breakfast. The hotel was dirty. The...More
The front desk host gentleman was very friendly--Rick. Very helpful explaining the ins and outs of the airbase. However, my family--including two eight year olds--expected a nice trip to attend a Lackland AFB graduation. We booked a 4 night stay in a room with a...More
Very friendly and attentive check in staff. Breakfast service was good, the dinning room was not large nenough to handle the guests. Parking very accessible but security at side door was not as expected entry possible without key card.
Every time I go to type my review I flip-flop back-and-forth. This is my honest assessment of the hotel. Fortunately there was more good than bad. Touching on the negatives: as many others have mentioned, my room did smell a little musty. There were stains...More
Response from Ric V, Manager at Quality Inn near SeaworldResponded 16 May 2017
I just want to state that I believe you are making your review towards the wrong Hotel. It happens very often, so it's perfectly understandable. We are "Quality Inn - Sea World/Lackland" and the other Hotel is "Quality Inn - Sea World North." They are...More
We were very disappointed in our stay. The room not clean, it didn't look or feel like it had been vacuumed and the bathroom was dirty. Shower curtain was filthy. The room was musty and damp and smelled moldy. The air conditioning unit didn't seem...More
Although I never stayed in or even knew that they offered three bedroom suites, I can tell you that during my week stay (about three weeksago)I saw truckloads of new furniture being delivered to the second floor.