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Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

264 reviews
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Traveller (51)
Room & Suite (179)
Dining (18)
Overview
  • Excellent26%
  • Very good30%
  • Average21%
  • Poor12%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
28 Jan29 Jan
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1 room, 2 adults, 0 children
Standard Room
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Reviews (264)Write a Review
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All reviewsthe holiday inn expresssecurity camerasliving roomwithin walking distancerefrigerator and microwaveking suiterooms were cleanearly checknice sizefree shuttleyogurthot breakfasthotel staffdowntownriverwalkhierenovation
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1 - 5 of 253 reviews
Reviewed 28 November 2017 via mobile

I will first start off that this was a free room. As soon. As you walk in the room there is an overpowering airfreshner that takes your breath away. We asked the front desk how to take care of it, they said to just open...More

Thank Ron B
Response from Chris C, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market AreaResponded 30 November 2017

Thank you for taking the time to let us know how we did during your recent stay. We are sorry that the air freshener that we use was too strong for during your stay. And thank you for letting us know about the issues with...More

Hotel's Favourite
Reviewed 25 June 2017

We arrived to San Antonio late to find the parking lot full, Christina the nigh Auditor and front desk agent went above and beyond to accomadate a parking space for us. My daughter has special needs and this was the human touch that made this...More

Thank Grave S
Management response:Responded 25 September 2017

Thank you so much for taking the time to let us know how we did during your stay! We hope to see you again in your future travels!

Reviewed 8 November 2017

Great lay out of the room if you are traveling with kids, teens or those who bedtimes differ from yours. A separate sitting area with it's own TV and access to the bathroom without disturbing others. Even has a door to shut off the bedroom....More

Thank 4dees4me
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market AreaResponded 23 November 2017

Hi 4dees4me, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the lay out of our rooms among the others. However, I was concerned to see that you had some...More

Reviewed 4 October 2017 via mobile

This hotel is very average. The prices are cheap for a Holiday inn express. It was clean and decent room. Breakfast was average and acceptable. Great value for the price. Close to UTSA. I would recommend this hotel for the proximity to UTSA.More

Thank gcbuilds
Response from Chris C, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market AreaResponded 9 October 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express SAN ANTONIO-DTWN MARKET AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve...More

Reviewed 22 September 2017 via mobile

My husband and I usually stay at the Holiday Inn Express whenever we visit the US. Most of the Holiday Inn Express that we have stayed in have good standards . However at this location, the floor was dirty. The TV didn't work. The technician...More

Thank Mistyriver88
Management response:Responded 25 September 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express SAN ANTONIO-DTWN MARKET AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$93 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (179)
Dining (18)
Pool & Beach (18)
Hotel & Grounds (64)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"4th floor room, street sounds so loud it seemed we had no windows"
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"A good attitude goes far! Also call before and getting in if you have any questions or concerns."
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"Less noise on the top floor!"
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"Stay on the RiverWalk Properties instead. Much more pleasant experience as RW is really the best part of SA."
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