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Eilan Hotel & Spa, Autograph Collection

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Eilan Hotel & Spa, Autograph Collection
Eilan Hotel & Spa, Autograph Collection
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728 Reviews from our TripAdvisor Community

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Showing 717: English reviews
New York
Reviewed 2 days ago NEWvia mobile

The idea of a premium hotel has more to do with premium service than just check the box amenities. Any hotel can have a great pool or even spa. This is the first time staying at this hotel in San Antonio , which really doesn't have great hotels like other big cities . The service has been awful. Two days...

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Helpful?
Thank FERNIEINTHE212
Reviewed 5 days ago NEW

I recently stayed at the Eilan for a conference, and the experience was amazing! Not only are the rooms gorgeous, but the staff was very accommodating and helpful. As part of the staff that was working the conference, I had access to many of the behind the scenes staff. This crew made all the difference in the banquet area. Arturo,...

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1Thank Edward S
San Antonio
Reviewed 1 week ago

The K Supper Club, a dance/dinner club, reserved Palio Hall/Dance Studio at the Eiln Hotel for our Valentine's themed dance this year. It was our first time using this venue and it was spectacular. Susan Stricklin helped us plan this event and could not have been more accommodating....she is professional and so flexible that all our needs and concerns were...

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1Thank Sandy W
Mexico City, Mexico
Reviewed 1 week ago

It's a hotel with an excellent view, services and ammenities. It has many restaurants, bars and cafeterias. You can use 2 pools, one is outdoor an the other one is indoor and with a jacuzzi. The gym has the correct equipment

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1Thank seisc1
San Angelo, Texas
Reviewed 2 weeks ago via mobile

We spent 3 nights at the hotel. The room was nice with the pool view. The second day the ice machine next to the room was out of order. I was expecting two sinks in the bathroom for a room with two queen beds where 4 people could stay. Bath tube was small and there was not hand device but...

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Thank Betty L
Reviewed 2 weeks ago via mobile

You will recognize the worth of Eilan upon arrival. The service is...wonderful, timely, and commendable. Everyone on staff—from the front desk to the valet workers—is professional and genuinely welcoming. The hotel will provide transportation off site. The site is...beautiful and well equipped. Every inch of the place is clean and well-kept. The rooms are just as advertised. The grounds offer...

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1Thank April F
Corpus Christi, Texas
Reviewed 2 weeks ago

Had some extra Marriott point to use so we book the Eilan. Was not expecting much however was impressed with everyone from the front desk to the valet. The room was nice reminded me of a time I stayed in Florence. Nice bars and restaurants on property.

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1Thank cajun1998
Houston, Texas
Reviewed 14 January 2017

From the subliminally rude front desk personnel to the bartender with the ‘devil may care attitude’, my room had to be switched after first glance - all in less than 24 hours! kept me on the fence. Amenities fee is + $22/day and qualifies you for a lot of things. It is a well-appointed property (except for the self-park situation...

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Thank Jay H
Reviewed 11 January 2017 via mobile

The hotel is great located, 2 min to six Flax or la Cantera, we stayed two nights, I didn't use the SPA but looks super nice, nor the restaurants. The rooms are great and chic. It has valet parking service. I did used the gym and is great it has a lot of treadmills and elyptics. The swimming pool looked...

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Thank Ana L
Massachusetts
Reviewed 9 January 2017

The Eilan Hotel & Spa is a breathtakingly beautiful property on the edge of hill country deep in the heart of San Antonio. Its conveniently located right off I-10, near La Cantera and San Antonio's newest shopping destination The Rim. Shopping, restaurants and attractions (you can see Six Flags from your room) are a hop, skip from this property. The...

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Helpful?
Thank 1blkhny

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Surrounded by picturesque views of Texas Hill Country, Eilan Hotel & Spa is San Antonio's finest luxury hotel. With the intimate feel of a boutique hotel, and the grandeur of Autograph Collection by Marriott, Eilan is ideal for both business and pleasure. The 20,000 sq. Ft. Of elegant space accommodates small meetings to large receptions. Sustenio, the onsite restaurant is focused on serving local and sustainable resources. Experience the fresh Ceviche bar, or sample it all with the 6 course-tasting menu. Relax and rejuvenate in the spa offering lavish treatments including Swedish massage, facials, and manicure-pedicures. Our state of the art fitness center will help you stay fit while away from home. Perfect your swing in the golf simulation room and be sure to lounge by our Texas' number 1 rated pool. End your evening in a luxurious guest room complete with floor to ceiling windows and marble bathroom vanities. Come stay with us and experience the luxury and beauty of San Antonio. ... more   less 

Additional Information about Eilan Hotel & Spa, Autograph Collection

Address: 18603 la Cantera Terrace, San Antonio, TX 78256 (Formerly Eilan Hotel Resort & Spa, Autograph Collection)
Region: United States > Texas > San Antonio > Northwest Side
Price Range: €258 - €343 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eilan Hotel & Spa, Autograph Collection 4.5*
Number of rooms: 165
Reservation Options:
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Hotel Style:
#9 Spa Hotel in San Antonio
#13 Business Hotel in San Antonio
#14 Luxury Hotel in San Antonio
#21 Romantic Hotel in San Antonio
#80 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Eilan Hotel & Spa, Autograph Collection staff and other travellers.
4 questions
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Dallas, Tx
1 month ago
Arlington, Texas
7 months ago

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Questions? Get answers from Eilan Hotel & Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This review is not for hotel rooms, but for meeting/gathering space.”
 of 5 bubbles M8380JRdavidh, 10 Feb 2017 | Read review
“Nicer views are North facing rooms, thin walls cannot be avoided.”
 of 5 bubbles 246jayh, 13 Jan 2017 | Read review
“Spring for the Upgraded Rooms -- the amenities are worth it!”
 of 5 bubbles 1blkhny, 9 Jan 2017 | Read review
“High floors facing I-10”
 of 5 bubbles Joaquin03, 2 Jan 2017 | Read review
“avoid this place: go to Hotel Emma”
  • ants in another counter of our room at Eilan Hotel, SA
 of 5 bubbles texan123Austin, 31 Dec 2016 | Read review
5 of 5