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BEST WESTERN PLUS Hill Country Suites

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289 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hill Country Suites
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Showing 276: English reviews
2 reviews
Reviewed 8 May 2016

Hotel located near highways and convenient. Average room with mini fridge and decent mattresses. Bathrooms need updating. Found a spider in our tub. Great breakfast options but get there early for a place to sit.

Review collected in partnership with Best Western

Helpful?
Thank 236denishac
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Dear Guest, Thank you for taking time to write a review regarding your experience with us at the Best Western Plus Hill Country Suites. We apologize for any issues you may have had. Our guests are our number one priority and if someone is dissatisfied with their experience, we work very hard to correct it immediately in order to turn... More 

Sparta, United States
Level Contributor
5 reviews
5 hotel reviews
Reviewed 3 May 2016

Located right off highway but no noise. Very reasonable price. Very friendly staff and breakfast bar was wonderful with real plates and cups. food was not powdered eggs and bacon was plentiful. Very good breakfast bar.

Review collected in partnership with Best Western

Helpful?
Thank Shari K
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Dear Valued Guest, 
 On behalf of all the staff, we would like to say "Thank You" for your great reviews. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful city. Thank You, Kevin Masutani General Manager More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2016

Even though it is on the access road of 281 the rooms are very quiet. the Staff is very friendly also the complimentary happy hour (beer, wine for free) is quite a delight, no need to leave the hotel for a relaxing drink.

Helpful?
Thank Louie G
BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

We are happy that you had a pleasant stay and please come see us again! More 

Sierra Madre, CA, United States
1 review
Reviewed 16 April 2016

Great hotel, location near the airport. Helpful staff, clean and comfortable room. We'll stay there again next time we're in San Antonio. Great breakfast and the staff was one of the best we have experienced. We have recently retired and are traveling around to see the country. Best Westerns have been our choice for most of our stays and this... More 

Review collected in partnership with Best Western

Helpful?
Thank Steve D
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our website for promos that you might be interested in. We look forward to seeing you again soon. Thank You, Kevin Masutani General Manager More 

Houston, Texas
1 review
Reviewed 11 April 2016

We booked a room with 2 queen beds online, but when we checked in last Saturday night, we were told the reservation shown on the hotel booking system as one King bed. Unfortunately, there was no room with 2 queen beds left, which would create much inconvenience for our family. The front desk staff Dianne was very helpful, she called... More 

Helpful?
Thank kjiang2016
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

kjiang2016, Thank you so much for the review and we are so pleased that you enjoyed your complimentary upgrade to our Presidential Suite and that it made your weekend to San Antonio an unforgettable experience. Dianne continues to make all of our guests stay a pleasant experience and is an asset to hotel. Thank you so much for choosing us... More 

Peoria, United States
2 reviews
Reviewed 9 April 2016

We enjoyed our stay very much. The hotel had everything we wanted and more! The room was clean and spacious. We used the hot tub and loved it. We really appreciated the 5:00 - 7:00 reception in the lobby with beer, wine, pop and snacks, that was a nice surprise! The breakfast was excellent, as well. We will stay here... More 

Review collected in partnership with Best Western

Helpful?
Thank Patricia K
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Patricia K, Thank you for reviewing our hotel. We enjoyed serving you while staying with us. Your reviews are very important to us. We look very forward to your return one day and sincerely value your business. Jeff Vienne / General Manager Best Western Plus - Hill Country Suites San Antonio, Texas 78258 More 

Houston, Texas
2 reviews
Reviewed 8 April 2016

My wife and I travel all over the country and we stay in a lot of hotels and different brands. Jeff, the General Manager made an everlasting impression on our stay and will make us stay at Best Western brands more often. Jeff was professional, courteous and you can tell he loves his job and that persona definitely transpires to... More 

Helpful?
Thank hikingtexas
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

hikingtexas, Thank you for taking time out to review our hotel and for such kind words regarding myself. I am so pleased that I made an everlasting impression on your stay and I truly do appreciate the kind words. Thank you for staying with us and we look forward to your arrival back one day soon. Sincerely, Jeff Vienne /... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 April 2016 via mobile

Stayed for a few nights and the front desk staff was amazing and very accommodating. Clean rooms and average breakfast. Location is outskirts of San Antonio. Close and walking distance to many shops and restraunts.

Helpful?
Thank Patricia B
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Patricia B, We want to thank you for taking time to review our hotel and staff. We are so pleased that you enjoyed your stay and do hope that when traveling back to San Antonio, you will choose us once again. Sincerely, Jeff Vienne / General Manager Best Western Plus - Hill Country Suites San Antonio, Texas 78258 More 

Stanwood, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 30 March 2016

Comfortable stay at Best Western. All the amenities you would expect. Access to motel is challenging with the freeway and frontage roads. Excellent selection at breakfast. 1st class exercise equipment.

Review collected in partnership with Best Western

Helpful?
Thank Brian And Angel R
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Brian & Angel R, Thank you for taking time out to review our hotel. We are so pleased that you enjoyed your stay. Yes, all of our fitness equipment is new and so pleased you enjoyed it. we sincerely value your business and hope to see you again one day soon. Sincerely, Jeff Vienne / General Manager Best Western Plus... More 

Houston, Texas
Level Contributor
3 reviews
Reviewed 29 March 2016

I would not stay in this hotel again. Upon arrival, the lobby area looked really nice and updated and like you couldn't wait to see your room. Unfortunately, the crisp, new, pristine look stops right there! We were assigned a room and when we walked in paint chipping on walls and the bathroom had not been cleaned. There was previous... More 

Helpful?
Thank kfeb45
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

kfeb45, I want to thank you for taking time out to review our hotel and apologize that your expectations were not met. We are currently still going through a hotel refresh with all rooms being painted. We do value your feedback and thank you again for being our guests. Sincerely, Jeff Vienne / General Manager Best Western Plus - Hill... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
We are an all-suite hotel in North Central San Antonio Stone Oak. Each room features a sitting area with sleeper sofa, 2nd television set, refrigerator and microwave and many other amenities. We have luxury rooms with Jacuzzis or kitchens as well as an outdoor pool and spa, fitness center, business center and sundry. Your stay with us is sure to make you feel right at home! ... more   less 

Additional Information about BEST WESTERN PLUS Hill Country Suites

Address: 18555 US Hwy 281 North, San Antonio, TX 78258
Region: United States > Texas > San Antonio > Far North Central , Stone Oak
Price Range: €80 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hill Country Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Plus Hill Country Hotel San Antonio
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#32 Best Value Hotel in San Antonio
#38 Business Hotel in San Antonio
#60 Romantic Hotel in San Antonio
#79 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hill Country Suites staff and other travellers.
1 question
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Copperas Cove, Texas, United States

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Questions? Get answers from BEST WESTERN PLUS Hill Country Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that overlook the front parking lot are loud due to traffic noise. (ask for a room that overlooks the back parking lot)”
 of 5 bubbles kmrekow, 14 Nov 2016 | Read review
“park in the back.”
 of 5 bubbles alanteam, 1 Aug 2016 | Read review
“If you want quiet, choose a room in the back of the hotel, as the front faces Hwy. 281 and is relatively noisy.”
 of 5 bubbles pianoguyjfs1234, 17 Jul 2016 | Read review
“I've stayed on the 2nd floor and was on the 1st floor this stay. Both locations were quiet.”
 of 5 bubbles Lovharvey, 28 Jun 2016 | Read review
“Rooms were quiet but would not stay there again”
 of 5 bubbles kfeb45, 29 Mar 2016 | Read review
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