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BEST WESTERN PLUS Hill Country Suites

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289 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hill Country Suites
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Showing 276: English reviews
Converse, Texas
1 review
Reviewed 17 July 2016

The breakfast is awesome, the salsa is homemade by the staff and is excellent. All of the staff is helpful and cheerful, especially Dianne. She obviously loves her city and has many great ideas of what to do. In the morning, Kevin and Erica start your day of with a bright and sunny smile.

Helpful?
Thank pianoguyjfs1234
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

On behalf of all the staff, we would like to say "Thank You" for your perfect review. We take pride in the work we do to ensure all of our guests have a great experience while visiting our wonderful city. Thank you for your the kind compliments towards our staff. I am so pleased to hear that Dianne provided you... More 

Laredo, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2016

The hotel is located in a perfect area for what I required. Breakfast was alright, does need some more variety. My bedsheets were a little smelly and a few of my towels had hair still on them. Good thing that I travel with my own towels and I had them replace the sheets.

Review collected in partnership with Best Western

Helpful?
Thank Itzel H
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Firstly I would like to thank you for taking the time to review your recent stay at the Best Western Plus Hill Country Suites. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very disappointed to read of... More 

Bossier City, Louisiana
Level Contributor
2 reviews
Reviewed 11 July 2016 via mobile

I booked the hotel in in May for the weekend of July 1-4, my husband is Active Duty military, so his work schedule randomly changed in June so I called the hotel directly to change the dates to the next weekend, the 8-11. The phone rang for a couple minutes and no one answered. So I hung up and called... More 

Helpful?
Thank Jolynn P
san antonio, tx
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2016

manager didn't bother to call me after I was promised he would. Shower curtain was missing, grape stem and yogurt lid was left on floor and I stepped on the stem in the dark. Couldn't get internet to work but we were checking in late and left fairly early so didnt matter. Breakfast was nice and a good selection even... More 

Review collected in partnership with Best Western

Helpful?
Thank broncofan69
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

I would like to personally apologize for the inconvenience and miss communication you've experienced. I was not informed that you were expecting a call on my behalf. I do apologize if because of this miss communication you felt I was avoiding the situation or did not care. I can assure you that is not the case. Our guest are our... More 

1 review
Reviewed 8 July 2016

Fabulous place to relax! Nearby all kinds of attractions to visit. Clean and relaxing! Plenty of parking. Wonderful full breakfast. Meet and Greet Monday through Thursday wine & beer & snacks. Great pool! Very friendly staff.

Review collected in partnership with Best Western

Helpful?
Thank patriciapN2204SU
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

On behalf of all the staff, I would like to say "Thank You" for your great reviews. We take pride in the work we do to ensure all of our guests have a great experience while staying with us. I am thrilled to hear that your enjoyed our breakfast and evening social! We have recently added several new items to... More 

Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 July 2016 via mobile

It's clean, people are friendly, easy access and close to Fiesta Texas. The one draw back per the wife was hard beds. Me and the kids were good but she wasn't happy. Pool and hot tub was clean. Great parking. But over all good stay!

Helpful?
Thank Charles D
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Charles, We are glad you and the kids enjoyed your stay. However, we sincerely apologize for the discomfort our bed may have caused your wife. We take every compliment, concern and complaint to heart and use them to better ourselves for the future. From everyone here we would like to say "Thank You" for allowing us the pleasure of serving... More 

1 review
Reviewed 28 June 2016 via mobile

The staff at best western hill country suites is truly the best. They are super friendly and take time to help meet your every need. The breakfast was good and had several options. The pool and the rooms were clean and enjoyable.

Helpful?
Thank Nicole H
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Nicole, On behalf of all the staff, we would like to say "Thank You" for your great reviews. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful city. We hope to see you back soon. Thank you, Kevin Masutani General Manager More 

Spring, Tx
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 June 2016

Our cruise group always gets together for the weekend once a yr. This yr we decided to stay here again after having our get together here last yr. It is a very nice hotel. The rooms are very nice. Breakfast is super. Hot breakfast including scrambled eggs, sausage or bacon, that is fried just right, nice and crispy, pancakes or... More 

Helpful?
Thank Lovharvey
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Ms. Lovharvey, Wow! What an exceptional review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Erica is truly an assist to our team and I will be sure she sees your wonderful compliment. We look forward to welcoming you back to our... More 

corpus christi, United States
1 review
Reviewed 24 June 2016

Hotel well located in San Antonio for a variety of destinations within the city. i was there for a doctors visit and subsequent surgery for the second time in the last 18 months. Convenient to doctors as well as a variety of restaurants and shopping.

Review collected in partnership with Best Western

Helpful?
Thank Tommy B
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Tommy, Thank you for taking the time to review your stay with us. I am very pleased to hear that our hotel location was convenient for your visit. Please do not hesitate to contact us should you need any future bookings. Also don't forget to ask about our medical rates if you are here for doctor visits. Thank you, Kevin... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 June 2016 via mobile

I was here for a week, the breakfast is ok, the beds are comfortable. They have a pool,what is good in summer. We arrived early, and the person in charge made an effort in order to find a room for us. It is far from the down town, but it is fairly close to the airport. Any way by car... More 

Helpful?
Thank juan d
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review

Thank you for taking the time to review our hotel. It was a pleasure having you stay with us and We hope to you again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
We are an all-suite hotel in North Central San Antonio Stone Oak. Each room features a sitting area with sleeper sofa, 2nd television set, refrigerator and microwave and many other amenities. We have luxury rooms with Jacuzzis or kitchens as well as an outdoor pool and spa, fitness center, business center and sundry. Your stay with us is sure to make you feel right at home! ... more   less 

Additional Information about BEST WESTERN PLUS Hill Country Suites

Address: 18555 US Hwy 281 North, San Antonio, TX 78258
Region: United States > Texas > San Antonio > Far North Central , Stone Oak
Price Range: €80 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hill Country Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Plus Hill Country Hotel San Antonio
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#32 Best Value Hotel in San Antonio
#38 Business Hotel in San Antonio
#60 Romantic Hotel in San Antonio
#79 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hill Country Suites staff and other travellers.
1 question
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Copperas Cove, Texas, United States

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Questions? Get answers from BEST WESTERN PLUS Hill Country Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that overlook the front parking lot are loud due to traffic noise. (ask for a room that overlooks the back parking lot)”
 of 5 bubbles kmrekow, 14 Nov 2016 | Read review
“park in the back.”
 of 5 bubbles alanteam, 1 Aug 2016 | Read review
“If you want quiet, choose a room in the back of the hotel, as the front faces Hwy. 281 and is relatively noisy.”
 of 5 bubbles pianoguyjfs1234, 17 Jul 2016 | Read review
“I've stayed on the 2nd floor and was on the 1st floor this stay. Both locations were quiet.”
 of 5 bubbles Lovharvey, 28 Jun 2016 | Read review
“Rooms were quiet but would not stay there again”
 of 5 bubbles kfeb45, 29 Mar 2016 | Read review
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