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Best Western Plus Sunset Suites-Riverwalk

1,235 reviews
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Traveller (165)
Room & Suite (125)
Dining (41)
Overview
  • Excellent54%
  • Very good30%
  • Average8%
  • Poor4%
  • Terrible4%
Travellers talk about
“mission style”(27 reviews)
“overflow parking”(18 reviews)
“overflow lot”(16 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Sunset Suites-Riverwalk
Special Offer: BOOK DIRECT & SAVE
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Rooms
10 Mar11 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,235)Write a Review
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629
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Show reviews that mention
All reviewsmission styleoverflow parkingoverflow lotthe river walkamtrak stationcommerce streetwithin walking distancealamo domebest westernswestern hotelsshort walkconvention centercoffee tablewaffleshot breakfastlight sleepertwo blocks
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1 - 5 of 1,178 reviews
Reviewed 1 week ago

the hotel was great located only 2 blocks away from the convention center. The breakfast was fresh and the staff working the front desk were kind and answered all questions and offered there services at all times

Review collected in partnership with Best Western
Thank O6375XWgaryc
Hotel's Favourite
Reviewed 16 January 2018

We were attending an event at the Alamodome and wanted a place within easy walking distance. We stayed at the Sunset Suites and were extremely pleased with our stay. The lobby is a little hard to access because you enter off a rather busy street,...More

1  Thank Don G
Response from Tony V, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 5 weeks ago

Thank you so much for your feedback. We are so happy that you enjoyed the ambiance of our property, the history, and the uniqueness of our boutique-style property. I hope your trip to San Antonio was perfect and we look forward to seeing you back...More

Reviewed 2 weeks ago

We stayed at this small hotel while touring San Antonio. Location was excellent for the downtown river walk and airport. Noisy because you are right beside the freeway but extremely easy to travel because your right beside a freeway. We walked the 600 feet to...More

Review collected in partnership with Best Western
1  Thank deniseksy
Reviewed 2 weeks ago via mobile

Staff was great.. location is right off the freeway so pretty convenient to interstate and to downtown. Hot water was scalding in the evening but could not get hot in the morning. Odd.. but besides that visit was good..

Thank Poolely
Reviewed 13 January 2018

The location itself is pretty much its main redeeming quality. It isn't a far walk to the Riverwalk. However, there were several problems... First, there is almost no light in the rooms. In order to put on makeup, or even read something, you need to...More

1  Thank dlh23
Response from Tony V, General Manager at Best Western Plus Sunset Suites-RiverwalkResponded 15 January 2018

We certainly can do better, my apologies for the issues you faced. we did fail and we have corrected the issues with the water. We are under negotiations with lots all around the property and in a downtown environment real estate is a commodity that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$114 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#51 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#51 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (165)
Room & Suite (125)
Dining (41)
Pool & Beach (1)
Amenities (48)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mbmindy29
4 December 2017|
AnswerShow all 3 answers
Response from Tony V | Property representative |
Dear Ms. Black; I'm sorry to hear about the confusion on the parking fee. Most large cities have limited downtown parking and therefore charge for parking...ours is much less than the downtown properties. I would love to... More
0
Votes
Abby T
25 March 2017|
AnswerShow all 7 answers
Response from Tony V | Property representative |
Oh dear, unfortunately not, but if you need a pool or hot tub to relax in, our sister property will be happy to open its' doors to you, just check with our guest service agents.
0
Votes
Ash H
28 February 2017|
AnswerShow all 4 answers
Response from Tony V | Property representative |
Thank you for the inquiry. Yes, there is a coin operated laundry on property - washer/dryer. The AT&T Center is about ten minutes by car, easy to get to.
1
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Room Tips
"Top floor, north side, east end"
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"Away from the Freeway noise"
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"all rooms listed as Suites"
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"Ours faced East Commerce- great view and little noise.5"
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