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Homewood Suites by Hilton San Antonio Northwest

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483 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton San Antonio Northwest
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Showing 462: English reviews
Tioga, Texas
Reviewed 29 June 2016

House keeping needs to be re trained I arrived to a dirty room and blood make up dirt and trash everywhere, and every morning could hear them down the hall at every room the stopped at and never tried to respect your wishes in any way what so ever, a new house keeping staff would be the best thing for...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 459kierar
Kristie B, Manager at Homewood Suites by Hilton San Antonio Northwest, responded to this review

Thank you for choosing Homewood Suites San Antonio Northwest and for taking the time to share your comments regarding your recent stay. Our goal is to exceed our guest's expectations and in your case we did not. For this we sincerely apologize. Please be assured we take your comments very seriously and will bring them to the attention of our...

Burnsville, Minnesota
Reviewed 25 June 2016

Loved the free dinners and breakfast! Rooms are large with many accommodations. This hotel will be remodeling soon so it will be even better! The pool is a little small from what I saw. They could use more washers and dryers as two of each wasn't enough. Other than that all was great.

Review collected in partnership with Homewood Suites by Hilton
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Thank Crystal E
Galveston, Texas
Reviewed 24 June 2016

Business trip for progrssive very nice stay. Had trouble with some of the sports channels coming thru and also with the number of times the Internet came kicking me off! Other then those things the rest of the stay was great

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank roryh199
burleson, United States
Reviewed 22 June 2016

The curtains fell of the ceiling and hit my wife in the head. They weren't concerned with them hitting her. There was nobody on site that could fix the issue. they couldn't give us another room as they were booked for the night. It took ethem 3 hrs to fix the issue. we could not go to bed until 1:00...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
3Thank Kenneth N
Kristie B, Manager at Homewood Suites by Hilton San Antonio Northwest, responded to this review

Kenneth, It's never easy to read a review and learn a guest left our hotel dissatisfied with their stay. For this we sincerely apologize. Upon learning of the situation, the staff should have demonstrated more concern. We will use this as an example of how we can improve on our customer service skills. Please know the hotel will be completing...

PHX
Reviewed 21 June 2016

We recently spent 2 weeks here while I had a surgery procedure and recovered before heading home. This hotel was great, it was quite, the staff went above and beyond, everyone was not only helpful but truly caring too. The hot daily breakfast was the nicest I've seen and the Mon - Thursday dinners were great too, making our stay...

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Helpful?
Thank dbowman55
San Antonio, Texas
Reviewed 21 June 2016

Be careful if your kids have asthma, bad hotel their rooms smell like cigarette, I ask to spray something to minimize the odor. Nothing Was done. I have to buy febrezze. I only stay 9 hrs couldn't stay any longer.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 400fidelo
Kristie B, Manager at Homewood Suites by Hilton San Antonio Northwest, responded to this review

Dear 400fidelo, Thank you for your feedback. We are disappointed to learn your suite smelled of smoke as our hotel is 100% non-smoking, even worse, to hear you feel nothing was done to rectify the situation to your satisfaction and you not enjoying your stay. For this we apologize. We appreciate you bringing this to our attention as we will...

Cerritos, United States
Reviewed 15 June 2016

Front desk staff was very helpful in assisting me in finding a room even though I did not have a reservation. The food served during breakfast was very good and the room was very clean. The kitchen was very well-organized.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Anderson H
Alvin, United States
Reviewed 15 June 2016

This was an average hotel. There were some things that could be improved and/or updated, but it was fairly clean & the front desk staff were very welcoming. I like staying at Homewood Suites for the space. I have 2 teenagers & it's nice to have more room than a traditional hotel. They also like the kitchenette so they can...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Amy L
Kristie B, Manager at Homewood Suites by Hilton San Antonio Northwest, responded to this review

Amy, Thank you for taking the time to share feedback on your recent stay. While we were glad to hear you thought the hotel was clean and the front desk was welcoming we were disappointed to learn you thought the hotel was average. I'm excited to share with you the hotel will be going under a complete renovation mid August...

Miami, Florida
Reviewed 13 June 2016

This hotel makes me feel at home and I just love the breakfast and evening snacks plus the daily room service cleaning and the wonderful ambience around the hotel. It is situated along The Collonade where hotel chains abound. I love Tommy, he is the man to look for if you need help.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank kudang
Mulvane, United States
Reviewed 8 June 2016

Incredibly terrific service and hospitality. Great value for the cost. Hilton, particularly Homewood Suites, has absolutely earned our future return business for this family. Amenities seemed to be fashioned for our family. We thoroughly enjoyed our stay and highly recommend Homewood Suites for all accommodation needs.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank David R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Make the Homewood Suites by Hilton® San Antonio-Northwest your home while traveling to San Antonio, Texas. Located 12 miles northwest of downtown and 8 miles from San Antonio International Airport, our all-suite hotel provides easy highway access to San Antonio attractions, historic sites and businesses. Six Flags Fiesta Texas, the Shops at La Cantera and Southwest Texas Medical Center are less than 5 miles away.Start your day with our complimentary full hot breakfast served in the lobby. Prepare a meal or snack in your suite’s kitchen whenever you’re hungry. Leave the cooking to us and enjoy Evening Dinner and Drinks, offered Monday to Thursday and included in your stay.Prepare a meal or snack in your suite’s fully equipped kitchen whenever you’re hungry. Feel at home in a 600 sq. ft. one-bedroom or 900 sq. ft. two-bedroom suite featuring a separate living room with sofa bed. Relax and watch a movie on the flat-screen TV with premium cable channels or stay in touch with family and friends with complimentary high-speed internet access.Use our business center for work tasks or to check email. Even a routine chore is easy with our coin laundry and laundry/valet service. Maintain your exercise regimen in the fitness center or outdoor pool. ... more   less 

Additional Information about Homewood Suites by Hilton San Antonio Northwest

Address: 4323 Spectrum One, San Antonio, TX 78230
Region: United States > Texas > San Antonio > Northwest Side
Price Range: €108 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton San Antonio Northwest 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Homewood Suites By Hilton San Antonio Northwest Hotel San Antonio
Homewood Suites San Antonio
Homewood San Antonio
Hilton San Antonio
San Antonio Hilton
San Antonio Homewood Suites
Hotel Style:
#40 Business Hotel in San Antonio
#54 Romantic Hotel in San Antonio
#83 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton San Antonio Northwest staff and other travellers.
3 questions
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Questions? Get answers from Homewood Suites by Hilton San Antonio Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles sew108, 16 Mar 2016 | Read review
“be aware, rooms are in two different towers so take the correct elevator.”
 of 5 bubbles tonyh120, 5 Feb 2016 | Read review
“Get a room away from I-10”
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5 of 5