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Hampton Inn San Antonio - Northwoods

Groupon.comUS$98*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$109*
US$98*
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US$104*
US$108*
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Hampton Inn San Antonio - Northwoods
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324 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn San Antonio - Northwoods
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Showing 308: English reviews
Texas
Reviewed 4 weeks ago

Staff was very unfriendly. At first glance room looked updated but had old furniture. Rate was outrageous. I wouldn't recommend this hotel to anyone!! We've stayed in Hamptons before but this one was horrible!!!!!

Review collected in partnership with Hampton
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Helpful?
Thank 95brandi
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear 95brandi, I would like to apologize for you unsatisfactory stay here at Hampton Inn Northwoods during your visit to San Antonio. Guest satisfactory is very important to us and I'd like to receive some specifics of what and when you were faced with unfrindly staff in order to rectify the situation. Could you please contact me directly at 210-404-1144...

Reviewed 5 weeks ago

This is was very clean the staff could not do enough to insure our stay was great We had unusual circomatances and the staff went out or their way to meet our needs. I look forward to returning to this Inn when ever the oppertunity presents it self

Review collected in partnership with Hampton
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Helpful?
Thank byrond751
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear byrond751, Thank you so much for your wonderful review! I will most diffidently share it with the rest of our TEAM. I am happy to hear that our staff was able to be accommodating. Making you Happy is very important to us. We look forward to seeing again soon. Safe Travels,

Houston, Texas
Reviewed 17 March 2017

Friendly staff and nice, quiet room. Pet friendly was a welcome accommodation. Would definitely book again the next time I am in San Antonio, Texas. 200charactersminimum,200charactersminimum,200charactersminimum.

Review collected in partnership with Hampton
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Helpful?
Thank SKim76
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear SKim76, Thank you for your feedback and for taking the time to write to me. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. I am happy to hear that our staff was able to be accommodating. We love...

Austin, Texas
Reviewed 16 March 2017

I think the hotel my have been understaffed and not prepared for the number of guests staying. No food available for breakfast, none being replaced and wasn't being cleaned. Front desk staff were great and very helpful with check in.

Review collected in partnership with Hampton
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Helpful?
Thank michaelwI3911VI
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear michaelwI3911VI, I am very sorry to hear that had an unpleasant experience at breakfast. We strive to make sure we are staff appropriately & have enough breakfast items (hot & cold) available during breakfast hours. Obviously, we felt short on meeting your expectations. Nice to hear that your check-in experience with the front desk was "great & very helpful"....

Humble, Texas
Reviewed 16 March 2017

We love this place....Omg the staff is friendly, the room is clean and the beds are very comfortable. The check in was fast and easy, and let's bout forget the breakfast is great.... Would stay again without a doubt.

Review collected in partnership with Hampton
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Helpful?
Thank marygO9436SZ
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear maryg09436SZ, First of all, I want to thank you for picking us as your "Weekend getaway....". It gives such great pleasure to hear that you loved our hotel. You taking the to time to share your experience & stating that you would with us again, makes us Happy! And we are only Happy, if you are Happy. We look...

Lawton, Oklahoma
Reviewed 6 March 2017

The Hotel was very nice and clean. The front desk was very helpful and courteous upon arrival. The rooms were clean, spacious and comfortable beds. The handicap was very spacious but wished it had a microwave and refrigerator for any medical items that needed refrigerated but overall was nice

Review collected in partnership with Hampton
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Helpful?
Thank cherylwX4690BD
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear cherlwX4690BD, Thank you for your feedback and for taking the time to write to me. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. Receiving 5 star reviews make us Happy. I am happy to hear that our staff...

AUSTIN
Reviewed 6 March 2017

Found this location near where I had to work following day. Check-in was smooth, staff was extremely friendly. Hotel was clean and inviting. Complimentary breakfast was very good... lots of choices. I needed to work upon arrival and was so happy to see a chaise lounge with a little table that I could work at in my room! It was...

Review collected in partnership with Hampton
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Helpful?
Thank KATHERINE B
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear KATHRINE B, From all of us at the Hampton Inn Northwoods,THANK YOU!!!! We love to have our honored guests talk about how our hotel is a "Great Stay"! So nice of you to give us a 5 star review. This really means so much to us. I will share your experience with the entire staff. We hope to see...

Houston, Texas
Reviewed 26 February 2017

Room 136 is by itself in the service area. Make sure you avoid this room. Why you ask? Horrible experience and poorly handled by a manager named "Wilbur Bodden." I was put in room 136 directly across from the housekeeping and washing room. We arrived late and were up a while so I was sleeping late. Between about 7am and...

Review collected in partnership with Hampton
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Helpful?
Thank Silentless
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Silentless, I would like to apologize for you unsatisfactory stay here at Hampton Inn during your visit to San Antonio, TX. Guest satisfactory is very important to us and I did communicate with our team about your concerns. We should be mindful of our voice levels at all times during the day. Again, I apologize for your unpleasant stay...

Chennai, India
Reviewed 19 February 2017

This hotel has excellent outlook, service and hospitality from the staff. Hotel is very good and especially fitness centre and pool are very well maintained. only short coming I found is in terms of breakfast, which has few options and stay more than 3 days, will run out of options.

Review collected in partnership with Hampton
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Helpful?
Thank Raveendra P
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Raveendra P, I want to thank you for sharing your "Excellent Hotel, Service" review on Trip Advisor!! I will share your comments with the entire staff. Getting 5 STARS review is what make's our hard work rewarding. Happy guests! EQUALS Happy employees!! We will look into our breakfast menu to see if we can add or upgrade a few...

Houston, Texas
Reviewed 6 February 2017

Staying here you are close to the sights of San Antonio but can escape the hassles of downtown if you are heading further west into the Hill Country. Close to shops and restaurants. Easy freeway access too

Review collected in partnership with Hampton
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Helpful?
Thank M0mmaSue
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear M0mmaSue, We are so happy to hear that you had a "Nice stop" at our renovated hotel. Thank you so much for giving us a 5 Star review. It really encourages the staff with all their hard work. Please visit us soon when your heading back to the Hill Country!! Best regards, WB

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Located near theme parks, golf courses, historical landmarks and an array of shopping malls, the Hampton Inn San Antonio-Northwoods provides a range of thoughtful amenities. Relax in one of the modern guest rooms and take advantage of free high-speed Internet access and an in-room coffee machine. Reward yourself with a movie on the 32-inch flat-panel T.V. Corporate guests can stay focused in the business center. Free high-speed Internet is available in the meeting room along with a range of professional staff on-hand to offer support. Stay energized with a workout in the fitness center or a dip in the hotel pool. Wake up with Hampton's free hot breakfast - offering a delicious range of options to get you off to a good start. ... more   less 

Additional Information about Hampton Inn San Antonio - Northwoods

Address: 2127 Gold Canyon Rd, San Antonio, TX 78232-1701
Region: United States > Texas > San Antonio > Far North Central
Price Range: €104 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn San Antonio - Northwoods 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Hampton Inn San Antonio
San Antonio Hampton Inn
Hotel Style:
#48 Family Hotel in San Antonio
#70 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn San Antonio - Northwoods staff and other travellers.
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Questions? Get answers from Hampton Inn San Antonio - Northwoods staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Old numbered rooms are on the Highway side.”
i2mix4u, 8 Mar 2016 | Read review
“I prefer higher floors because of they tend to be more quiet than the ground floor.”
Donktex, 23 Sep 2015 | Read review
“No particular tip. We were on the 4th floor. Maybe a lower level floor.”
milcahd2015, 21 Jul 2015 | Read review
“we enjoyed having a room near the pool.”
144heidis, 17 Jul 2015 | Read review
“The king suite I had was very nice.”
Booklady2013, 1 Jul 2015 | Read review
5 of 5
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US$98* /night
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Prices are for 1 room, 2 adults
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