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Hampton Inn San Antonio-Downtown (River Walk)

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414 Bowie Street, San Antonio, TX 78205
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Traveller (164)
Room & Suite (65)
Videos (1)
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About

#99 of 393 hotels in San Antonio
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the Hampton Inn San Antonio-Downtown (River Walk) hotel! Our beautiful hotel is located in San Antonio, Texas, just blocks away from the famous San Antonio River Walk/River Center Mall, the historic Alamo, the San Antonio Convention Center and we are only eight miles from the San Antonio International Airport. The Hampton Inn San Antonio-Downtown hotel features six stories with 169 rooms. Our hotel offers the following complimentary amenities: our daily On the House hot breakfast, wireless Internet access, parking, local calls and HBO/CNN/ESPN/FOX cable channels. A coffee maker, voicemail, hair dryer, iron and ironing board are also available in every guestroom. Our Texas hotel also offers connecting rooms, cribs, rollaway beds, valet services, an on-site laundry facility, outdoor pool, fitness center and patio.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
Parking
Wifi
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Outdoor furniture
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Walk-in shower
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1407Reviews20Q+A100Room tips

Reviews
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LeeboJakes wrote a review Yesterday
Winchester, Kentucky12 contributions8 helpful votes
This Hampton sits right on the River Walk. Very convenient. The staff here is so kind and accommodating. With so much construction downtown right now it was awesome to have people with enough knowledge to give you alternate routes and shortcuts. Much love to Zula at the front desk for going the extra mile!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rose b wrote a review Aug 2021
Stuttgart, Germany46 contributions9 helpful votes
Hotel's Favourite
Why you would want to stay here: I visited in the midst of the summer with my family and I received outstanding customer service to begin with, specially from one of the desk officers, Will. Anything I requested the answer was yes and how soon do you need it. In he middle of COVID this hotel has high cleanliness standards. Someone is always vacuuming or disinfecting and there are wipes and hand sanitizer everywhere so that you can clean yourself or after yourself. There are motion sensor water fountains and all the free coffee and water you may want, sometimes there are even free cookies. I requested clean towels everyday and enjoyed a free breakfast. The breakfast is hit or miss since it sometime includes artificial eggs that do not taste food. However, there are other options such as fruit, yogurt and waffles. The hotel also offers ATM machine access, valet parking for $39 a day, laundry services, gym and a small pool, computer with printers access, a great selection of TV channels, and the location is unbeatable. All the main attractions, restaurants and bars , are a 2-5 minute walk. Valet parking is not necessary since you may park your own car across the street and pay a little less. Things to improve: enforce masks in common areas, and people’s limits in elevators. Will I stay here again, for the price, location, and services, you bet!
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Breakfast after 0900 is hectic, folks do not respect people’s limits in elevators.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 10 Aug 2021
Hello, thank you for taking time to leave a review. We hope you enjoyed your time in San Antonio and will come back to visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris T wrote a review Nov 2022
4 contributions
Had a great experience. Devon at the front desk was super professional, helpful, and courteous. Location is close to our venue and is always clean and organized. Staff is friendly and polite. Pool when open is always clean.
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Review collected in partnership with Hampton
Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sand13902022 wrote a review Nov 2022
San Antonio, Texas1 contribution
You ever had the feeling like someone was watching you? Well here’s your place. I felt uncomfortable at times. The Wi-Fi wasn’t working in the morning even though I paid for it. And the housekeepers were vacuuming load outside my room in the morning.
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Review collected in partnership with Hampton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 2 weeks ago
Good evening, thank you for taking time to leave a review. May I ask what made you feel uncomfortable at times? I apologize that you felt this way and we would never want our guests to experience this. We would love additional feedback so that we may work to improve our guest experience for future travelers.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bauluza wrote a review Nov 2022
1 contribution
Front desk girl at check in unwelcoming, rude. Small room.dirty towels. Parking very overpriced. $32!! Per night!! Good location first time staying in a Hampton by Hilton. Never staying again. Horrible
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Review collected in partnership with Hampton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 3 weeks ago
Thank you for taking time to leave a review. I am sadenned to read that someone on our team did not provide the level of customer service we instill in our employees. I have printed this to share with the front desk management team to conduct research and additional training.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dante Vuola wrote a review Nov 2022
1 contribution
I reserved for a room for October 31st on the 30th and later that day I cancelled the reservation because I didn’t plan on going any more and didn’t go and the cancellation never went through and now they can’t even give me a refund for it so now I didn’t even go and I still lost my money, like thanks.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 3 weeks ago
Thank you for taking time to leave a review about your recent reservation experience. I apologize that the cancellation was not able to be conducted without a refund. Once reservations are booked in the system any and all applicable rules are set in place and our computer system recognizes them when cancellations are processed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carlos M wrote a review Oct 2022
1 contribution
The service here is amazing, I travel a lot and have stayed in many hotels this year. But this one here, let me tell you, thanks to Lequisha this stay has been the most memorable. Not only was she super warm and welcoming, she had some really awesome recommendations.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 10 Oct 2022
Thank you for taking time to leave a review about your recent stay with us. We are appreciative of the kind comments regarding the service you received from Lequisha and will be printing this to share with her. Please come back and visit us again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brittney S wrote a review Oct 2022
1 contribution
I am in town visiting for the Texas municipal league 2022. This review is for Laquisha at the Hampton inn San Antonio, downtown Riverwalk. She had outstanding customer service and went above and beyond for me and my boyfriend. thank you so much!!!
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 10 Oct 2022
Thank you for taking time to leave a review. We have printed this to share with Lequisha and we hope you will come back to visit us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DCDC wrote a review Sep 2022
Washington DC, District of Columbia384 contributions80 helpful votes
This was the MOST DISGUSTING hotel room, or should I say MOTEL I have ever been in! This is the worst Hampton Inn I’ve staying in and I actually would make Hampton Inn my “go to” hotel, but this soured me and I may have to go elsewhere for hotel use in the future. The linen in the hotel was a hit or miss with either being unclean or dingy; I had to continuously ask for more towels/wash clothes to weed through clean vs dirty. The first day I arrived, there were no wash clothes in the bathroom. The room was half vacuumed, along with the bathroom that was nasty and half cleaned, I went to the store and bought cleaning materials to clean the entire bathroom myself since housekeeping couldn’t do their job. The quality of the stay due to the nastiness brought down wanting to even stay in the room. The bed and pillows weren’t much better. The bed was hard like sleeping on cardboard while the pillows were so soft it was difficult to sleep soundly. This hotel should have the staff retrained or just trained at how to clean bathrooms/sheets/towels. Hotel towels/sheets SHOULD NOT be dingy while bathrooms/rooms should be cleaned properly. A guest should not have hair all around the bathroom and the bathroom floor just dirty. Though this place offered breakfast, I wouldn’t eat here if I was paid. Had the other hotels in the area not been so expensive I would have switched hotels quickly. Also, the area around the hotel is a bit questionable...If you drive, for $30/nt you can park inside the gated parking lot and can come/go as you please. If you want to walk to the Riverwalk it's not far,but be careful if you are walking after the sun goes down as there are homeless people near-by.
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Review collected in partnership with Hampton
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Willietta M wrote a review Aug 2022
2 contributions
This was an unplanned stay but upon arrival we came in looking for a room for 4 nights. The desk clerk Devon was so apologetic that he didn’t have a room available but he would help us search for one..minutes later Jr the night housekeeper walks up and greeted us so professional and friendly. He ask if we was visiting and we said yea and than he says to Devon, I can check the room to see if the carpet is dry and the room smells ok and it will be available..sure enough Jr came back and said it’s clean and ready if you all want it..WE SCORED! Jr and Devon saved us from an nightmare of looking for a hotel at 830pm! They both deserved 5 Stars!! Our stay was awesome, comfortable, clean, quiet and in the right spot!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kristel Crow, General Manager at Hampton Inn San Antonio-Downtown (River Walk)
Responded 2 Sep 2022
Hello, thank you for taking time to leave a review. We are glad to see the team was able to assist you and we will be sure to pass along the compliments to Jr and Devon. We hope you will come back to visit us when you are back in San Antonio.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$105 - US$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn san antonio downtown (river walk) hotel san antonio, hampton inn downtown san antonio, san antonio hampton inn
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
169
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HAMPTON INN SAN ANTONIO-DOWNTOWN (RIVER WALK) - UPDATED 2022 Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about Hampton Inn San Antonio-Downtown (River Walk)
Which popular attractions are close to Hampton Inn San Antonio-Downtown (River Walk)?
Nearby attractions include The Alamo (0.4 km), San Antonio Fire Museum (0.2 km), and The Barwalk (0.3 km).
What are some of the property amenities at Hampton Inn San Antonio-Downtown (River Walk)?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn San Antonio-Downtown (River Walk)?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hampton Inn San Antonio-Downtown (River Walk)?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at Hampton Inn San Antonio-Downtown (River Walk)?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hampton Inn San Antonio-Downtown (River Walk)?
Conveniently located restaurants include Colonial Room Restaurant, Fogo de Chão Brazilian Steakhouse, and Yard House.
Are there opportunities to exercise at Hampton Inn San Antonio-Downtown (River Walk)?
Yes, guests have access to a pool and a fitness centre during their stay.
Which languages are spoken by the staff at Hampton Inn San Antonio-Downtown (River Walk)?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hampton Inn San Antonio-Downtown (River Walk)?
Many travellers enjoy visiting The Alamo (0.4 km), Mission San Jose (7.2 km), and King William Historic District (1.7 km).
Is Hampton Inn San Antonio-Downtown (River Walk) accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.