Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel
16315 San Pedro Ave, San Antonio, TX 78232
Lowest prices for your stay
US$97
Free cancellation until 05/02/23
US$105
US$94
Free cancellation until 05/02/23
US$97
Free cancellation until 05/02/23
IHGUS$94
TravelocityUS$97
HurbUS$105
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Dining (8)
About
#231 of 397 hotels in San Antonio
Location
Cleanliness
Service
Value
North San Antonio Hotel near San Antonio Airport The Holiday Inn Express Airport North is located six miles from the airport in a quiet cul-de-sac off Highway 281 (San Pedro Avenue) in North Central San Antonio. The hotel is located in the Hollywood Park neighborhood of San Antonio, and both business and leisure travelers will enjoy a comfortable stay in close proximity to a variety of restaurants, shopping, and entertainment. The hotel is on Highway 281 North (San Pedro Avenue) near Thousand Oaks and provides quick access to major San Antonio highways, including Loop 410 and Loop 1604.Corporate guests appreciate convenient access to Tesoro, Chase and Valero. The South Texas Spine and Surgical Hospital and Methodist Stone Oak Hospital are just a few miles away from the hotel in the Stone Oak area of North San Antonio. We are just minutes from Camp Bullis and Ft.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Spa
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish, Portuguese
Location
36Car recommended
Grade: 36 out of 100
22Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
16315 San Pedro Ave, San Antonio, TX 78232
Getting there
Car HireSee all San Antonio car hire
83Reviews1Q+A11Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We checked in and the first night was uneventful. Property is dated but clean. Second night and on was hell. The people upstairs were jumping and running all the way til 4am. I notified front desk twice. Not much effect. Next day right at 6am it started up. The guy in the front office said he would call the room but didn’t. He seemed bothered by my request. We were checking out anyway so I didn’t bother. The walls and ceiling are paper thin. I could hear the people next door. For two nights we paid $240. Too expensive. Never again.
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Ask for highest
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel
Responded 1 May 2022
Hello Delita_chan, Thank you for your stay and for taking the time to leave us feedback. While I am glad that you found the room clean, I am sorry to learn that the noise level fell below expectations. I have shared your comments with the hotel management, and I trust that the actions that will be taken will make your next stay with us better than the last. I have also sent you a private message regarding your experience. I hope you stay with us again! Best regards, Clayton G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Older hotel but nestled in a quiet area. There were roaches in the bathroom when I turned the light on. The bedroom was clean and bed was comfortable. There was a pool but we didn't use it. I would not go back to this hotel due to roaches. The price was affordable.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel
Responded 17 Apr 2022
Hello paulypark, Thank you for your stay in Holiday Inn Express & Suites San Antonio-Airport North. Our hotel provides a space to rest in an environment of peace. I read your remarks, and I am sorry for the issues in our restaurant. I regret that we did not provide you with the standards that make us different from all other chains. I forwarded your remarks to our local area managers and took action to avoid events like this in the future. I also sent you a private message so we can discuss your stay further. I hope you allow us to serve you on your next trip. Great wishes, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel does not live up to Holiday Inn Express standards. The staff was almost rude, and the whole facility is not well-maintained. Rooms for dusty and tired looking. Breakfast items were put out one or two at a time like they might be stolen. I wish I had read the reviews before booking here. It will not happen again!
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel
Responded 3 Apr 2022
Hi Pattychr, Thank you for your recent stay and for sharing your feedback. Although we have limited service hospitality, we strive to offer a seamless and relaxing stay. It is a disappointing setback that we missed the mark in ensuring the level of satisfaction and convenience every guest should expect from an IHG Hotels & Resorts property. I am sorry you found our staff service lacking and our upkeep below par. We take feedback seriously and would like to gather more details to communicate this with the relevant teams. I sent you a separate email and hope you respond soon. We always challenge ourselves to be better and look forward to having the opportunity to restore your confidence. Best Regards, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fairly fast check in (the lady seemed to have been lost, maybe she was new and didn't know how to use the software?) , clean lobby, clean rooms, comfortable beds. The bad part is after showering and getting ready for bed we found that there were no sheets for the sofa bed so we called the front desk and they said we had to come and get them that they didn't bring items to room anymore so I had to get dressed and go back downstairs to get the sheets.
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Date of stay: September 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed 4 nights at the Holiday Inn Express just north of San Antonio’s airport. The location was fantastic as was the points rate. I stayed for only 30,000 rewards points. The two double beds room was clean and spacious meeting our needs very well. The free “breakfast” was pathetic. They are only giving a breakfast bar or packaged muffins and coffee. We had to grab breakfast out each day. The hotel is dated and could use a facelift inside and out, but that is minor. Staff at the front desk was great and helpful especially helping us remagnetize our card keys after sticking them on our cell phones (pro tip lol). Overall, this is an average property that gets the job done without any frills or extras.
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Date of stay: February 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel
Responded 6 Mar 2021
Hello TrailTrekker15, It is great to hear feedback from one of our guests. We find ways for our guests to have an efficient and frictionless stay experience. It is saddening to know that we missed the mark this time, particularly with your dining experience. I am sorry for the letdown. Not to worry, I have looped our team to make sure that each area of concern is addressed accordingly. Despite the inconvenience, we hope that you can give us another opportunity to host your stay again. Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm not sure what other's are seeing in this property. From check in to check out it was an excellent experience. I travel a lot and stay in a variety of hotels 300 nights a year. I found this one to be clean, safe, and close to the airport. The airport shuttle came as expected. Front desk, all agents friendly and helpful. Hot breakfast served from behind a plexiglass barrier. Value was good, for what was spent. I'm sure if I looked hard enough I could find problems, but the whole experience was great. Believe me, if something was out of sorts, I would be the first to mention it.
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I am giving this hotel such a bad rating based off cleanliness. I was there a total of 4 nights and checked out today . The first night there was a medium size roach in my room within 2 hours of arriving to the hotel . The manager did come and kill it but didn’t do anything else. I asked for trash bags he said they don’t use trash bags. I didn’t like that and felt the need to constantly eat and throw my food related trash outside in the big trash cans near the elevator. The towels that were suppose to be clean had spots on them like they were still dirty. I only used the towels that they gave that didn’t have visible spots . Now in the morning I was packing my belongings and noticed a total of two baby roaches and another medium sized roach . This really upset me to the point that I am writing this review . I immediately packed my belongs and left the room. I went downstairs to checkout and told the front desk. She said sorry and didn’t offer anything to compensate for spending $380 and having roaches In my room. I asked for a place to just shake out my belongings to make sure nothing crawled inside. She couldn’t provide a place. I sat in the front lobby opened my suitcase and shook my belongs one by one . I was livid. I will not be coming back and others should stay clear. I am very disappointed in this hotel chain I expect better.…
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This is my 2nd stay. My most recent stay, I was in room 324. The room is filthy, especially the bathroom. There is mold in the tub & toilet, cracks in the grout where dirt is collecting. The staff are friendly. I have not eaten their breakfast. It's time to do a Major Deep cleaning & update the rooms. Doubt I will stay here again. I will be in and out of SA for the next year.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
STAY AWAY! This isn't your typical IHG Holiday Inn Express. Must be independently owned. Front desk and manager were very rude. Acted like it was a privilege for us to stay there. Not very friendly, not very helpful. Location was great, but my goodness they need to learn the ABC's of customer service. Ended up leaving after one night and moving to a Hampton a couple miles away.
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Date of stay: December 2019Trip type: Travelled on business
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The hotel location is fine. Receptionist are friendly. Breakfast is fine. But the room is not clean at all and it tells me there is no checking behind the housekeeping . I am assuming they change the Linens behind each guest.
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel
Responded 7 Sep 2019
Hello 123Abes, Thanks for staying with us and taking the time to share your thoughts. We're glad you find our staff friendly. On the other hand, I'm sorry you weren't impressed with the rooms upkeep. Our housekeeping team has been looped of your review and I'm confident this will be improved to deliver complete guest satisfaction. We hope you consider us again as pit-stop for your travel in case you're back in the area! Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$94 - US$140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express san antonio airport north hotel san antonio, holiday inn san antonio, san antonio holiday inn
LOCATION
United StatesTexasSan AntonioFar North Central / North Central
NUMBER OF ROOMS
67
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Claim Your ListingHOLIDAY INN EXPRESS & SUITES SAN ANTONIO-AIRPORT NORTH, AN IHG HOTEL - UPDATED 2022 Reviews
Frequently Asked Questions about Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel?
Nearby attractions include The Sherlock Home (1.2 km), Airtopia Adventure Park (0.5 km), and Get Out Of My Escape Room (0.9 km).
What are some of the property amenities at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel?
Conveniently located restaurants include Willie's Grill & Icehouse, Saltgrass Steak House, and John The Greek Restaurant.
Are there opportunities to exercise at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Holiday Inn Express & Suites San Antonio-Airport North, an IHG Hotel?
Many travellers enjoy visiting Woodlawn Theater (15.0 km).