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SpringHill Suites San Antonio Medical Center/Northwest

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SpringHill Suites San Antonio Medical Center\/Northwest
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163 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Houston, Texas
Level Contributor
148 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 week ago

We stayed here for a couple of nights and had a pleasant stay. The staff was very nice. The rooms were a bit older and while everything worked, the AC didn't run the fan resulting in a stuffy atmosphere in the room, the curtains were visibly stained, and the toilet trickled continuously. Breakfast options were irregular. Getting to the hotel... More 

Helpful?
Thank Ana P
Twinsburg, Ohio
Level Contributor
312 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 2 weeks ago

There is little variation in the SHS product. In general, I stay at a SHS if I do not need more service. This was located where my work took me (medical center), and the rate was terrific, and the staff terrific. The room was spacious and the work area comfortable. I saw another review before I wrote mine, but breakfast... More 

Helpful?
Thank Bruce C
ramstein-miesenbach, germany
Level Contributor
157 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 weeks ago

I stayed at this hotel for 6 weeks and can tell you the staff goes out of their way to make you feel comfortable. It was a rough move for me but they made my life so much easier. We stayed at another marriott the last week we were in a hotel and it was nothing compared to the staff... More 

Helpful?
Thank beargoad
Kansas City, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The staff was outstanding and very accommodating. I stayed for 6 days and was never able to eat breakfast in the hotel. This hospital is near the med centers where work begins at 6:30 yet there is no breakfast until that time. Some to go bags for business travelers would have been nice. There was no access to the swimming... More 

Helpful?
Thank robinrene
Scott A, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Robinrene, Thank you for taking the time to complete a TripAdvisor review in regards to your recent stay at the SpringHill Suites San Antonio Medical Center/Northwest. We are trilled that you enjoyed our accommodating and outstanding staff. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during... More 

Sun Prairie, Wisconsin
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 October 2016

Spent 1 evening here after flying into San Antonio airport. Chose the hotel for its convenient location to the airport and the price. The hotel was a quick and simple 10 minute or so drive down I-410 from the airport. There's a Target, D&B, and Whataburger nearby along with a Jack in the Box in the same parking lot. They... More 

Helpful?
Thank ConnZag3
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2016 via mobile

The hotel was great located right off the interstate 410 close by a lot of restaurants like Dave and busters, Jack n the box, jims. The hotel has free breakfast buffet clean rooms the hotel staff was helpful also I would stay again.

Helpful?
Thank Eric H
Scott A, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Eric H, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor and congratulations to the Air Force bmt graduate! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016 via mobile

Amazing service! General Manager, Scott Tareski, was a great help!! He and the staff provided awesome customer service and great advice on the area. I told him I use to work for a rival hotel chain and that I was actually thinking of relocating to the San Antonio area.. Not only was I impressed on how satisfied I was with... More 

Helpful?
1 Thank Amadi S
Newport News, Virginia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 September 2016 via mobile

Just went to see my nephew graduate BMT at Lackland (boot camp). Stayed here with my son and found the accommodations more than adequate. The location is great; short drive to the airport, walking distance to the mall, Dave and Busters, Target and a variety of burger joints (Whataburger, Jack in the Box). The staff were very nice and made... More 

Helpful?
Thank JimmyofNewportNews
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear JimmyofNewportNews, Mission accomplished. Creating the best hotel experience possible is what we all strive for, so thank you for sharing your story with us. It is indeed gratifying to know that our hotel made such an impression. Our staff truly cares to create a brilliant stay…it’s just what we do! We appreciate your great review and hope we can... More 

Newport News, Virginia
1 review
Reviewed 30 August 2016

This was my first time visiting San Antonio. Upon checking in I was greeted with a pleasant smile and explained the area and attractions. My family is relocating from Virginia to Texas and the staff was very helpful in our search of the area, homes, and other attractions. The daily breakfast was always hot and fresh. Menu varied daily which... More 

Helpful?
Thank janilbanks
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Business Getaway, Thank you for sharing your experience at the SpringHill Suites San Antonio Medical Center/Northwest through TripAdvisor. It was a pleasure you and your family! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with... More 

Level Contributor
4 reviews
Reviewed 29 August 2016

The staff were friendly and very courteous. I asked if there were bedroom slippers available in the room. There was not but the supervisor Maria Gutierrez went out and purchased me some! I couldn't believe it. Everyone that worked in the hotel was just so nice. Always had a smile on their faces. I would definitely stay here again and... More 

Helpful?
Thank Akosua A
Scott T, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review

Dear Akosua, Mission accomplished. Creating the best hotel experience possible is what we all strive for, so thank you for sharing your story with us. It is indeed gratifying to know that our hotel and Maria made such an impression. Our staff truly cares to create a brilliant stay…it’s just what we do! We appreciate your great review and hope... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, Norris Conference Centers and the famous Downtown Riverwalk and Alamo. ... more   less 

Additional Information about SpringHill Suites San Antonio Medical Center/Northwest

Address: 3636 Northwest Loop 410, San Antonio, TX 78201
Region: United States > Texas > San Antonio
Price Range: €75 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Medical Center/Northwest 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Medical Center/Northwest staff and other travellers.
5 questions
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Kansas City, Missouri
1 month ago
over a year ago

See all questions (5)

Questions? Get answers from SpringHill Suites San Antonio Medical Center/Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor has entries and exits to outdoor pool and near the business center and meeting rooms.”
 of 5 bubbles janilbanks, 30 Aug 2016 | Read review
“Check AAA, member, Balcones Heights neighborhood special rates.”
 of 5 bubbles 1hogwild, 11 Aug 2016 | Read review
“I'm sorry, but I'd pick a different hotel.”
 of 5 bubbles DLemon, 8 Aug 2016 | Read review
“Higher floors have less A/c unit noise”
 of 5 bubbles 248greenh, 3 Aug 2016 | Read review
“If sensitive to noise, ask for a room on the side away from 410.”
 of 5 bubbles kathrynk651, 29 Apr 2016 | Read review
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