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El Tropicano Riverwalk Hotel

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1,220 Reviews from our TripAdvisor Community

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Showing 1,173: English reviews
Huntington Beach, California
Reviewed 20 May 2015

If there was a way to give less than 1 star I would. I had booked a flight through Priceline and after the flight was secure it offered me a choice of several "3 Star" hotels in the Riverwalk area. *cough cough* 3 Stars *cough cough* Yeah Right! Since we were going to be staying at the JW Marriott on...

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1Thank Terry T
Burleson, Texas
Reviewed 10 May 2015 via mobile

Rooms were nice and clean. Our window looked out to the riverwalk, but you couldn't see anything due to the untrimmed trees blocking the view. Building is old and not attractive looking out front. Untamed landscaping, paint falling off building. We had water spots on the ceiling above our bed. Maids are very nice. Staff at front desk when we...

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Thank Sarah L
Reviewed 8 May 2015 via mobile

This hotel is a great value. Staff is really friendly and even changed my room when I found out I was next to the elevator. Rooms and clean. 10 min walk to the Alamo. I would be glad to stay here again

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1Thank Zachary H
Reviewed 8 May 2015 via mobile

The place is great for the price. Staff is really friendly and even changed my room when my first room was next to the elevator. Rooms are clean and a 10 min walk to the Alamo. Well worth the price and would be glad to stay here again.

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1Thank Zachary H
ElTropicanoHotel, Public Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thanks for your review Zachary. We really appreciate your kind words. We hope to see you back next time you are visiting San Antonio.

Amarillo, Texas
Reviewed 7 May 2015

My review is based largely on two separate visits. El Tropicano has hosted a collegiate journalism conference for two years in a row. It was crowded and crazy, but the hotel handled it all in stride. I haven't experienced any problems with the rooms, the conference facilities, or the staff on either of my visits. It takes a lot to...

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Thank Butler C
ElTropicanoHotel, Public Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Hi Butler, Thanks so much for your review. We really appreciate your kind words. Also, it's has been our pleasure to host the collegiate journalism conference the last couple of years. We hope to see y'all back next year.

Amarillo, Texas, United States
Reviewed 1 May 2015

The El Tropicano isn't a five-star hotel, but it's clean, has good service and is close enough to San Antonio attractions that it's a good value. It's on the Riverwalk, a little off the main area of the Alamo and Rivercenter Mall but close enough to walk.

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1Thank Mike H
ElTropicanoHotel, Public Relations Manager at El Tropicano Riverwalk Hotel, responded to this review

Thanks for your review. We appreciate your kind words. We hope that you'll consider staying with us again next time you are visiting San Antonio.

Reviewed 14 April 2015 via mobile

If I could give this less than one star, I would. First of all, it was very dirty. I could hear everything from the elevator going at all hours of the night, to the people in the room next to us taking a leak. I could go on, but the main point is that I forgot my purse and when...

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2Thank KRD01
Katy, Texas
Reviewed 5 April 2015

This place has a lot of bad reviews, which were worrisome until I checked in. Pretty neat place, built in 1962 and some of the hotel shows it. The night started out next to the elevator, and I heard it all night. Next night was the furthest away from the elevator possible, and did not hear a thing... until the...

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Thank justllooking
New Orleans, Louisiana
Reviewed 1 April 2015

I bid for an inexpensive 3 star room on the Riverwalk and was rewarded. Within the first twenty minutes I had interactions with four different staff and all four were courteous and helpful to me. Two valet parkers were courteous, they provided me with directions and explained how I could self park my car. Check in was a breeze, I...

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3Thank Rooster-Houdini
Reviewed 31 March 2015

Terrible stay. Vehicle was broke into and $300+ stolen from tool box in tools. Hotel never contacted me and I had to call and ask for a manager. They did nothing but reimburse me $36 in parking charges and say sorry for your luck. Stay somewhere else.

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Thank Wcf0002

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 

Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: €88 - €196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from El Tropicano Riverwalk Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3 times to ask for sink and shower issues is way too many.”
 of 5 bubbles F9152EKjohnk, 20 Feb 2017 | Read review
“We usually opt for the rooms with the riverview and king bed, this time we had a suite and it was a very nice layout, especially if you have more than 2 people. Very roomy, living area, table area.”
 of 5 bubbles 736vickieh, 13 Feb 2017 | Read review
“very nice room with a great view...”
 of 5 bubbles 339deniced, 13 Feb 2017 | Read review
“Make sure to tip the cleaning staff!”
 of 5 bubbles JEmeryPDX, 9 Feb 2017 | Read review
“The higher the better, you can hear everything above you.”
 of 5 bubbles Lanetrowell, 8 Feb 2017 | Read review
5 of 5