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Staybridge Suites Stone Oak

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Staybridge Suites Stone Oak
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96 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Stone Oak
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Showing 94: English reviews
Jacksonville, Florida
Reviewed 4 August 2014

I recently took on a last minute project in San Antonio with a new client. The client booked this location about 2 days prior to my arrival. This was my first stay in an IHG hotel in maybe 4-5 years. I always had a stigma about the IHG hotels do to some stays within the brand, and when I found...

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1Thank DaPon78
Corpus Christi, Texas
Reviewed 1 August 2014

I stayed in this hotel twice. The first time it was an average experience.There was nothing to brag about, but nothing wrong either. It's close to where I have to do business, and so I booked it again for another 10 day stay. However, this last time, I was very disappointed. Check in took a long time, because the girl...

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Thank Thomas C
Albert E, General Manager at Staybridge Suites Stone Oak, responded to this review

Thank you for your response on your recent stay. We strive to provide an excellent experience for each and every guest during their stay with us and are also disappointed we could not provide what you as a loyal Rewards Member deserve. We will use your feed back to better improve our service for our future guest. Once again thank...

Gonzales, LA
Reviewed 11 July 2014

After a booking issue with the Staybridge reservation system (booked directly through their website) the hotel management went out of their way to make it right. I had a reservation for a King Suite, but the system somehow changed it after the fact to a Queen room. I caught it a few weeks after booking, and a few days before...

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Thank BGuidry
San Antonio, Texas
Reviewed 7 July 2014

It was a wonderful hotel very clean and the front desk person Hanna was just a superstar she had already been there since 7am and even at 10pm had the same great energy the pool area and barbecue area was just grand the room was very nice as well a truly great stay

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1Thank duane c
San Antonio, Texas
Reviewed 27 June 2014

We had visited about 4 hotels and did an actual walk through of each hotel room we wanted to look at prior to deciding to go with Staybridge Suites Stone Oak. We truly wish we had come here first. Other hotels had big names and big prices to go with it. However, none of them could compare with the great...

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Thank June V
Duncan, South Carolina
Reviewed 29 May 2014 via mobile

The hotel is very convenient to anything in north San Antonio, including restaurants near 281 and 1604 intersection. The property was nice but I had a couple of issues. One of the managers did try to resolve them. Also, the work out room was nice for a hotel of this type. The breakfast options were good, as they did have...

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Thank FowlerBuzz
IHGCare, Guest Relations Manager at Staybridge Suites Stone Oak, responded to this review

Dear FowlerBuzz, Thank you for choosing us and taking the time to review our hotel. I am very delighted that we were able to satisfy most of your needs, particularly with our breakfast selection and convenient location. While I am pleased that our managers tried to attend to your issues, I sincerely apologize for the shortfalls. Your satisfaction is of...

San Antonio
Reviewed 15 March 2014

The sales contact at Staybridge, Annette, surpassed all of my expectations and so did the hotel. I wanted to make sure I had the best place for my mom and dad to stay so I visited several extended stay hotels in the Stone Oak area before choosing Staybridge. When I saw the lovely reception area and rooms, it was a...

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1Thank SAtravelerSanAntonio
Albert E, Social Media rep at Staybridge Suites Stone Oak, responded to this review

Thank you for your recent review. We are pleased that our hotel and its amenities surpassed your expectations. We also are glad to hear our staff made it even more exceptional. We look forward to your future stays.

Houston, Texas
Reviewed 10 March 2014

This hotel chain is one of the best!!! As an IHG member I must say my stay at the Stone Oak location this past weekend was simply amazing!! Me and my family stayed in one of the 2 bdrm suites... it was actually enough room for our children to stretch out and move around.... When we got up to the...

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1Thank A W
Albert E, Social Media Rep at Staybridge Suites Stone Oak, responded to this review

Thank you for your recent review and thank you for being an IHG reward member. We are pleased that our hotel and amenities surpassed your expectations and your family enjoyed their stay. We also are glad to hear our staff made it even more exceptional. We look forward to your future stays.

San Antonio, Texas
Reviewed 17 February 2014

My husband surprised me for Valentine's Day and rented us a very nice suite. The décor was very pretty, the room was large with a full size sofa, chaise, full size desk, full mini kitchen, large flat screen TV, and IPod docking station. We came in late from a night out, and the person at the front desk was very...

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1Thank angie O
Albert E, Social Media Rep at Staybridge Suites Stone Oak, responded to this review

Thank you for your recent review regarding your holiday visit. We are pleased that our hotel and amenities surpassed your expectations and you and your spouse enjoyed your stay. We also are glad to hear our staff was attentive to your needs and made it even more exceptional. We look forward to your future stays.

Austin, Texas
Reviewed 7 January 2014

My family and I visit San Antonio about 3 times a year and we have stayed in many of the Hotels in the Stone Oak area. This time we decided to try the Staybridge Suites. We had such an excellent stay that from now on we are only staying here. What a great Hotel !!! Rooms are very spacious and...

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Thank 103ssss103

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Staybridge Suites Stone Oak

Address: 808 N Loop 1604 E, San Antonio, TX 78232-1377
Region: United States > Texas > San Antonio > Far North Central
Price Range: €108 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Stone Oak 3*
Number of rooms: 135
Reservation Options:
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Hotel Style:
#64 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Stone Oak staff and other travellers.
1 question
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Highland Hts, Ohio
over a year ago

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Questions? Get answers from Staybridge Suites Stone Oak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Executive Suites, so there is a personal floor access (5th floor).”
 of 5 bubbles aruns472, 20 Sep 2016 | Read review
“Stay somewhere else. At the very least, ask for a room that does not face Loop 1604”
 of 5 bubbles TexasLawCat, 10 Sep 2016 | Read review
“Request room on rear of property if you want to be off the highway”
  • Threadbare bed sheet
  • Torn Shower Curtain
  • soiled bed sheet
 of 5 bubbles mickiec2014, 1 Mar 2016 | Read review
“If there is an area of your room that is not quite up to par, ask the hotel to take care of it.”
 of 5 bubbles TexasWannabe, 26 May 2015 | Read review
“Best to ask the desk as you may be overlooking a storage facility.”
 of 5 bubbles 23Lester45, 19 May 2015 | Read review
5 of 5