We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Embassy Suites by Hilton San Antonio Riverwalk-Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,896 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton San Antonio Riverwalk-Downtown
See the most recent reviews
Showing 1,868: English reviews
Reviewed 2 June 2016

Stayed 7 nights at the end of May 2016 - older refurbished one br KB suite on Level 4. The place is huge and has 18 floors. Our suite was elegant the bed really comfortable and overall well appointed with a separate sofa bed in the lounge area but unfortunately did not afford any views. The great thing about this...

 Report
Helpful?
1Thank cleocleo33
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback and all of the kind words regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your...

Los Angeles, CA
Reviewed 2 June 2016

This is not your usual Embassy Suite Hotel. It is fresh, vibrant and well appointed. It's location is perfect to walk the Riverwalk, and it is a quiet location. The rooms are well appointed, furniture is fresh as is the carpeting. Towels are substantial, amenities are plentiful, and AC is quiet. Hot water in shower comes on fast, excellent water...

 Report
Helpful?
4Thank Critics_Critic
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy you found so many aspects of your stay experience exceeded your expectations. I am especially happy to hear the feedback regarding our housekeeping team as they do an incredible job keeping us clean....

Sweetwater, Texas
Reviewed 1 June 2016

I debated so long on which hotel to choose from the many San Antonio has to offer! This was such a great choice! It is a block down from the busy/main part of the river walk, but it is still located on a quieter part of the river walk. Just cross the street and go down the stairs to walk...

 Report
Helpful?
Thank Courtney R
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing exceptional service and an outstanding product and I am happy we achieved that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to San Antonio. Joe...

HIGHLANDS RANCH
Reviewed 1 June 2016

Arrived early and allowed to check in early. Room was great, front desk staff quite friendly. Luke restaurant is ok, though the staff are awesome. Didn't take advantage of the Manager's Reception as it was way too crowded. Breakfast A+

 Report
Helpful?
Thank LINDA W
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience at the hotel. I am sorry that you did not get to enjoy our evening reception but I am happy you found so many aspects of your stay exceeded your expectations. We look forward to having you stay with us again when your travels bring you back to San Antonio....

Reviewed 1 June 2016

Stayed one night, booked online. planned maintenance on water system had turned off water from 9 pm. to 5am. Staff did not clearly communicate level of inconvenience to guests. No discount or compensation offered. Location to downtown and riverwalk great.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 63sarahl2014
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience. I certainly apologize for the inconvenience created by the water shutdown in the hotel. I assure you we are a far better hotel than what you experienced and hope that should your travels bring you back to San Antonio you will give us another opportunity to exceed your expectations. Joe...

Honolulu, United States
Reviewed 1 June 2016

Hotel is in a great location on the riverwalk and the amenities were all incredible. The complimentary cooked to order breakfast only made the stay worth every penny. Also included was a fantastic evening reception / cocktail hour. Rooms were clean, modern and well maintained. I would definitely stay here again given the opportunity.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Steve M
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing exceptional service coupled with an outstanding product and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back...

San Antonio, United States
Reviewed 1 June 2016

Compared to other Embassy Suites, this was by far one of the worst, rudest and unwelcoming stays we have come across in years. The check-in guest experience was the worst. They didn't offer a friendly welcome and advice/recommendations were poor, considering they are locals. Maid service was HORRIBLE. We had to call several times before they even cleaned our rooms;...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Henry G. L
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I apologize that we failed to create an exceptional experience for you during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I hope...

Houston, United States
Reviewed 31 May 2016

Excellent hotel for families. Breakfast was perfect; had everything that you needed. The quality of good is superb and swimming pool is wonderful. We did not use it as we did not have any children with us during this trip. The welcoming drink and snacks were very much appreciated. Our Suite is perfect for families; home away from home atmosphere...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Justus H
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting San Antonio and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to San Antonio....

Hurst, Texas
Reviewed 31 May 2016

The hotel staff was very helpful. The hotel is very clean and in a great location. It is not on the busy part of the River Walk, but an easy walk to the area of the River Walk with shops and restaurants.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
1Thank Steve M
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience at the hotel. We take great pride in the product and service we provide our guests and I am happy we were able to create an outstanding experience for you during your time with us. We look forward to having you stay with us again when your travels bring you...

East Brunswick, New Jersey
Reviewed 30 May 2016

The location of this hotel is very good. The beds are comfortable enough. And that is the extent of a good review I feel I could write about this hotel. Twice during our 3-night stay the housekeeping skipped and did not clean our room. When we returned home around 9:00 pm one night and found an uncleaned room with no...

 Report
Helpful?
1Thank Yerushalmit
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience. I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. I have...

564 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (252)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (33)
Viewed
Room/Suite (57)
Viewed
Bathroom (14)
Viewed
View from Room (18)
Viewed
Dining (4)
Viewed
Family/Play Areas (1)
Viewed
Other (119)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (240)
Viewed
Amenities (52)
Viewed
Pool (16)
Viewed
Dining (21)
Viewed
Standard King Room (47)
Viewed
The Hotel (43)
Viewed
Two Queen Riverview Room (61)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (24)
Viewed
Business Centre/Function Rooms (7)
Viewed
Dining (9)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Antonio hotels
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#20 of 354 in San Antonio
3,335 reviews
East Side
The Westin Riverwalk, San Antonio
Downtown
Drury Inn & Suites San Antonio Riverwalk
Show Prices
Show Prices
Show Prices
Hotel Contessa
#11 of 354 in San Antonio
2,957 reviews
Downtown
Drury Plaza Hotel San Antonio Riverwalk
Hotel Valencia Riverwalk
#10 of 354 in San Antonio
2,768 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 

Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Address: 125 E. Houston St., San Antonio, TX 78205-2247
Region: United States > Texas > San Antonio > East Side
Price Range: €197 - €348 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Travelocity so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Riverwalk Hotel San Antonio
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and other travellers.
38 questions
Ask a question

See all questions (38)

Questions? Get answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the Riverwalk.”
 of 5 bubbles texas1946, 17 Feb 2017 | Read review
“Ask for room overlooking the River Walk (a bit more expensive but worth it).”
 of 5 bubbles michaelgM3800GA, 30 Jan 2017 | Read review
“Always go with the very best! Premier floors, All floors are extraordinary!”
 of 5 bubbles lillian22016, 28 Jan 2017 | Read review
“Higher floor, city view”
 of 5 bubbles Carpe2014, 23 Jan 2017 | Read review
“Higher floors cut down on traffic noise.”
 of 5 bubbles Lisa_Recommends_This, 11 Jan 2017 | Read review
5 of 5