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Embassy Suites by Hilton San Antonio Riverwalk-Downtown

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1,806 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Antonio Riverwalk-Downtown
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Showing 1,780: English reviews
Reviewed 27 April 2016 via mobile

Spent 2 nights here for a travel stop and couldn't have been more pleased. They charge $30 per night for parking but that is the norm for San Antonio. The breakfast is wonderful as is the evening mixer. The rooms are huge and quiet. It is about 2 blocks from all the action spots on the Riverwalk but that is...

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Helpful?
Thank Rick M
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

Milton Keynes
Reviewed 27 April 2016 via mobile

I am writing this review still staying at this hotel. It is in downtown close to the Riverwalk and not that far from the Alamo. Parking is a little tricky as there isn't a parking lot you can just pull into and park like I thought. There is either a parking valet or a public parking lot across the street...

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Helpful?
Thank santamonica2006
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the feedback regarding your recent stay experience. I am happy that you enjoyed the benefits of staying on our premium floor during your stay. I apologize that you did not enjoy the pancakes we offer at breakfast and have shared your comments with my culinary team so we may learn from where we failed you. We look forward...

San Antonio, Texas
Reviewed 25 April 2016

Very good service and if your don't like old hotels this is perfect clean and new. My kids love the breakfast and we love the night cocktel was something extra that we were not expecting so that is a definitely a plus.

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Thank Y8726AMpedror
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. I am happy you found so many aspects of your stay exceeded your expectations. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to...

Reviewed 25 April 2016

I was there with my extended family for my son's graduation from boot camp. Hotel was beautiful. Lobby was very large and so was the breakfast area. You could always find a table for breakfast and the evening reception. Rooms were very nice and cleans. Check in and out was very easy. We used the valet while we were there...

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Helpful?
Thank 485kristined
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made in San Antonio and are honored you elected to stay with us for your son's boot camp graduation. We look forward to having you stay with us again when your travels bring you back to San Antonio. Joe Melton General...

Ft. Worth, United States
Reviewed 25 April 2016

I am pleased to write this review. I travel often and always try to stay at Embassy Suites. When in San Antonio, I try and stay at the Riverwalk property mainly due to GM Price's running of the Hotel and her excellent rapport with the guests. I mentioned a small matter in my room and promptly returned to my room...

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Helpful?
Thank William S
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience at the hotel. We take great pride in the product and service we provide our guests and I am happy we were able to complete an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you...

Longview, Texas
Reviewed 25 April 2016

Ask for what you want and arrive early in check in because your ro9m will be given away. Not bad, but not great either. Several other options in the area, but the breakfast was awesome. I had some bad ice, stained carpet, and clogged drain in shower.

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Helpful?
Thank BDJ1977
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for your feedback regarding your recent stay experience on this site and google+. We take pride in creating exceptional stay experiences for our guests and I apologize that we failed to achieve that goal with you during your time with us. I have shared your feedback with my team so we may learn from where we failed you....

Catherine
Reviewed 24 April 2016

Super nice from the Valet to the check-in. The evening reception was a great additive to the beautiful hotel. The location is good. Very quiet location on the river walk. The Made to order breakfast and buffet was fabulous! Great stay!

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Helpful?
Thank Teresa H
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting San Antonio and I am happy we were able to achieve that goal with you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

State College, Pennsylvania
Reviewed 23 April 2016

Lovely hotel on the Riverwalk. Cooked to order breakfast was very good. The managers reception was also very nice and a relaxing way to spend some time before dinner. Our sweet was large and well furnished.

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Thank CarolB W
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience at the hotel. I am happy you found so many aspects of your stay exceeded your expectations. As an Embassy Suites our made to order breakfast and evening reception coupled with great suites all work together to create an exceptional experience. We look forward to having you stay with us...

Baytown, Texas
Reviewed 22 April 2016

Stayed the night and had a wonderful time. Found out when checking out that the roads home were blocked, so we had to stay an extra day.. No problem at all with the extra day added even at checkout time..

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Thank juarezthree
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. I am happy you had a wonderful time even with the unanticipated extra night. We look forward to having you stay with us again when your travels bring you back to San Antonio. Joe Melton General Manager

Reviewed 22 April 2016

booked on hotels.com. Great location overlooking the Riverwalk. Beautiful in and out. Fountains in and out. free drinks and snacks at 5pm and great free breakfast. Treated well. Rooms spacious and well appointed. No issues-will go again

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1Thank Robert N
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing a great product and exceptional service and I am happy we achieved that goal with you during your time with us. We look forward to welcoming you back when your travels bring you to San Antonio. Joe Melton General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 

Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Address: 125 E. Houston St., San Antonio, TX 78205-2247
Region: United States > Texas > San Antonio > East Side
Price Range: €190 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Travelocity, Priceline, Hotels.com and Odigeo so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Riverwalk Hotel San Antonio
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view.”
 of 5 bubbles DianaP71, 4 Dec 2016 | Read review
“recommend premium suite”
 of 5 bubbles eshnunna, 24 Nov 2016 | Read review
“our room was on 17th floor (highest floor) corner room near exit (stairs)”
 of 5 bubbles lalani_13, 14 Nov 2016 | Read review
“There is a difference between the older rooms and the updated rooms.”
 of 5 bubbles eslkerry2, 7 Nov 2016 | Read review
“Need to sleep 6 or more, get a corner queen suite. LOTS of room.”
 of 5 bubbles chrisgY2097IH, 3 Nov 2016 | Read review
5 of 5
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