We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Embassy Suites by Hilton San Antonio Riverwalk-Downtown

EmbassySuites.comUS$220*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Embassy Suites by Hilton San Antonio Riverwalk-Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,956 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,928: English reviews
Start your review of Embassy Suites by Hilton San Antonio Riverwalk-Downtown
 Click to rate
Raleigh, North Carolina
Reviewed 2 days ago NEW

The bathroom was not clean. There was hair everywhere and no one cleaned it up. The house el staff for the most part was friendly except for the sales manager. She was rude and it as helpful as she could be. I don't think that I would stay there again or book another event there.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank jsm770
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I sincerely apologize that we failed to create an exceptional experience for you during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I...

Palatine, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

This is a really big and nice hotel. Major props for being able to pull off breakfast and happy hour to such a huge amount of people. Valet was very impressive as well for dealing with such a high volume. Just be aware that even though it is on the Riverwalk, it is a several block walk until you the...

 Report
Helpful?
2Thank FunTimes469
About Hotel's Favourite Review
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the feedback regarding your recent stay experience. While I am happy you enjoyed your time with us I apologize that you did not find our location to your liking. I hope that should your travels bring you back to San Antonio you will give us another opportunity to exceed your expectations. Joe Melton General Manager

Reviewed 6 days ago NEWvia mobile

Fabulous hotel and I am picky. Rooms were nice, breakfast was great, happy hour was a treat, location was perfect for restaurants etc right out the back door. We were able to walk every where. I would recommend to anyone traveling with family, as a couple or on business

 Report
Helpful?
Thank Kirsten S
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing outstanding service and an exceptional product and I am happy we were able to achieve that goal with your during your time with us. We look forward to having you stay with us again when your travels bring you back to...

Conroe, Texas
Reviewed 1 week ago

Half of staff couldn't understand ENGLISH!! Service was terrible because of this. Had to approach concierge more than 3 times for linen changes that never happened and one time for toilet paper! Very disappointed!!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 217blainer
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I certainly apologize that we failed to create an exceptional experience for you during your time with us. I have shared your feedback with my team so we may learn from where we failed you. I...

West Palm Beach, United States
Reviewed 1 week ago

Surprised husband with an Easter weekend getaway to San Antonio. Great Hilton Hotel with a perfect location. Can walk to local attractions (The Alamo) and fine dining! We felt safe walking down Houston Street with many area attractions to visit. The area is safe and the River Walk is magical and worth the trip.

 Report
Helpful?
1Thank srushdog007
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We strive to be a part of great memories made while visiting San Antonio and I am happy we were able to achieve that goal with you and your husband during your time with us. We look forward to having you stay with us again when your travels bring you...

Brentwood, United Kingdom
Reviewed 1 week ago

The location is perfect. They have a good-size heated pool and can be used even in cold weather. Little but functional gym. The manager's reception is a nice treat to get you set off to explore the riverwalk and the city in general. Watch out for the parking charges, might get expensive. Also, the rooms could do with a fresher...

 Report
Helpful?
Thank Jakub M
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and while I am happy you found so many aspects of your stay exceeded your expectations I do apologize for the challenges you encountered at registration. I hope that should your travels bring you back to San...

Reviewed 1 week ago via mobile

Great hotel to stay at! Staff was great and the shuttle drive were very fast and friendly. Everyone knew the area and the best things to do in town. Very motorcycle friendly. Open to up front paling to make sure your bikes are safe.

 Report
Helpful?
Thank William S
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and while we do not provide a hotel shuttle I am happy you enjoyed your time in San Antonio. We look forward to having you stay with us when your travels bring you back to San Antonio....

Lubbock, Texas
Reviewed 1 week ago

Very nice place, true suite with separate bedroom, living room and mini kitchen with a small fridge and microwave. My only complaint is the sofa is old, reminds me of the ones from the 1970's and it's very uncomfortable.

 Report
Helpful?
Thank Texteach62
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thank you for the feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and while I am happy you enjoyed your suite I certainly apologize that you did not enjoy the classic styling of the furnishings in your room. I hope that should your travels bring you back to San...

West Bend, United States
Reviewed 1 week ago

Quality of hotel and efficiency of staff was top shelf. Staff went above and beyond to ensure we were happy. Extra coffee, glasses and wash cloths were provided when requested. Breakfast and evening reception were good.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank harleyk680
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when you travels bring you back to San...

Reviewed 2 weeks ago

The location of this hotel is ideal for visiting San Antonio. The staff went above and beyond to accommodate any request and were very friendly while doing so. The hotel is beautiful- one of the nicest Embassy Suites I have stayed.

 Report
Helpful?
Thank Dawn F
Joe M, General Manager at Embassy Suites by Hilton San Antonio Riverwalk-Downtown, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take great pride in the product and service we provide our guests and I am happy we were able to create an exceptional experience for you during your time with us. We look forward to having you stay with us again when your travels bring you back to San...

561 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (253)
Viewed
Room/Suite (57)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (33)
Viewed
Bathroom (14)
Viewed
View from Room (18)
Viewed
Dining (4)
Viewed
Family/Play Areas (1)
Viewed
Other (120)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (240)
Viewed
Amenities (52)
Viewed
Pool (16)
Viewed
Dining (21)
Viewed
Standard King Room (47)
Viewed
The Hotel (43)
Viewed
Two Queen Riverview Room (61)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (68)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (24)
Viewed
Business Centre/Function Rooms (7)
Viewed
Dining (6)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Other (7)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these San Antonio hotels
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#21 of 354 in San Antonio
3,459 reviews
East Side
The Westin Riverwalk, San Antonio
Downtown
Drury Inn & Suites San Antonio Riverwalk
Show Prices
Show Prices
Show Prices
Downtown
Drury Plaza Hotel San Antonio Riverwalk
Hotel Contessa
#11 of 354 in San Antonio
3,034 reviews
Hotel Valencia Riverwalk
#10 of 354 in San Antonio
2,880 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 

Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Address: 125 E. Houston St., San Antonio, TX 78205-2247
Region: United States > Texas > San Antonio > East Side
Price Range: €184 - €328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotels.com, Hotwire, Orbitz, Travelocity, Booking.com, Priceline, TripOnline SA, Cancelon and getaroom.com so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Riverwalk Hotel San Antonio
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and other travellers.
40 questions
Ask a question

See all questions (40)

Questions? Get answers from Embassy Suites by Hilton San Antonio Riverwalk-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors, odd room numbers have a view of the pool, even numbers have river walk views.”
srushdog007, 15 Apr 2017 | Read review
“If your a Hilton Honors member wifi is free, otherwise it's $4.95”
Texteach62, 12 Apr 2017 | Read review
“We had no problem staying in a handicapped room, even though we are not handicapped.”
I8737ALcynthiab, 10 Apr 2017 | Read review
“Do not choose 422 if you dislike AC blasting outside of your window the entire time.”
110nancyb, 7 Apr 2017 | Read review
“we were on the 14th floor with a city view which worked out fine”
ontheroadChicago_Il, 5 Apr 2017 | Read review
5 of 5
EmbassySuites.com
US$220* /night
View Deal
TripAdvisorUS$220
getaroom.comUS$228
Expedia.comUS$220
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates