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Holiday Inn San Antonio N - Stone Oak Area

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Traveller (26)
Room & Suite (21)
Pool & Beach (6)
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Overview
  • Excellent50%
  • Very good26%
  • Average11%
  • Poor7%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (193)
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89
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89
49
20
15
10
Show reviews that mention
All reviewsthe room was exceptionally cleanbusiness officestraight shotnice indoor poolfront desk staffnewer hotelair conditionerhotel managementlight sleepernight's sleepquiet locationcomplimentary breakfastcomfortable staymeeting roomroom servicespring breakgm
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1 - 5 of 183 reviews
Reviewed 2 weeks ago via mobile

Ordered chicken strips from resteraunt for my son only to find they were very undercooked in the middle. I was horrified and took a picture in case my son got sick-luckily he did not get sick and they took the order off of my reciept...More

Thank Brittany R
Hotel's Favourite
Reviewed 17 August 2017 via mobile

Had a excellent stay and would book a room here again. I ate dinner and breakfast and surprisingly the food is very good. The beds were extremely comfortable, to the point that actually checked the label to see what brand the mattress was.

Thank Andy W
Reviewed 28 March 2018

Good location if you are north of the city. Construction occurring 03/2018 so be careful, it is a tight right off of the highway. Hotel lobby was nice, check in was super fast. Hotel room was nice and clean, looked newly renovated. Beds were SUPER...More

Thank Ryan H
Reviewed 16 March 2018 via mobile

Family vacation turned itchy nightmare. The room was nice, as was the check-in staff. Morning one, no room service at all. Went and got our own towels. Morning 2 we left the things on the beds for new sheets, sheets were not changed. 2 Towels...More

Thank Belinda G
Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio N - Stone Oak AreaResponded 31 March 2018

Hello Belinda G, Thank you for your review regarding your recent stay at Holiday Inn San Antonio N - Stone Oak Area, TX. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I...More

Reviewed 29 January 2018

We checked in and we're very pleased until we returned to our room, HOWEVER.... We were on the second floor and directly below us was a hotel hosted party in their meeting room. I can tell you now, that that room was probably not designed...More

Thank rtehrani87
Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio N - Stone Oak AreaResponded 12 February 2018

Hello rtehrani87, Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am pleased to see your high rating on the hotel's cleanliness. On the other hand, I am sorry for the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Best Value Hotel in San Antonio
#94 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$94 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Best Value Hotel in San Antonio
#94 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (26)
Room & Suite (21)
Pool & Beach (6)
Dining (4)
Questions & Answers
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Marinelle R
23 June 2017|
Answer
Response from Clydev50 | Reviewed this property |
You should stay at a different hotel. service is terrible
0
Votes
Room Tips
"Avoid the second floor. The music from parties in the event room directly below will bleed into your room and..."
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"Faces the back of a strip shopping center and 281 service road, nothing to view"
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"No room is a good room"
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"High floor facing the back"
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