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Hyatt Place San Antonio-North/Stone Oak

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1610 E Sonterra Blvd, San Antonio, TX 78258-7627
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Room & Suite (96)
Dining (35)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#74 of 393 hotels in San Antonio
Location
Cleanliness
Service
Value
Surrounded by scenic hill country attractions, Hyatt Place San Antonio–North/Stone Oak is located just minutes from the heart of downtown and the University of Texas-San Antonio. Guests can enjoy a little retail therapy in the North loop area at The Village at Stone Oak and at the Shops at La Cantera. For family entertainment near our Stone Oak hotel in San Antonio, TX, visit the famous River Walk and Six Flags Fiesta Texas. For your convenience, we offer a free shuttle service within a five mile radius. What You’ll Love: Spacious rooms: Relax in our pet-friendly rooms with plush Hyatt Grand Beds® and comfy furnishings Free daily breakfast: Featuring daily, customizable breakfast bowls and Greek yogurt parfaits 24/7 dining: Start your day with free breakfast, then enjoy freshly prepared favorites on your time Relaxing amenities: Take a dip in our indoor pool or workout on your time in our 24-hour StayFit™ Gym Flexible meeting spaces: Host a meeting in our 1,700 sq ft space
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Breakfast buffet
Snack bar
Wine / champagne
Airport transportation
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
41Restaurantswithin 1 km
1Attractionwithin 1 km
950Reviews7Q+A53Room tips

Reviews
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Most Recent
stevenpalmer85 wrote a review Nov 2022
Columbia, Mississippi1 contribution
Definitely a nicer room than what you would think for the reasonable price!!! Everything was clean, bed and pillows were comfortable! The breakfast was very good as well. Will try to stay in a Hyatt for all of my trips if possible!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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instant16 wrote a review Nov 2022
1 contribution
Everything looked okay until later in the night when we discovered bugs crawling all over the beds. We killed the many we could with the blood stained on the sheets for emphasis. I called the reception and the staff told us she couldn't do anything as she was the only one on duty but later asked me to come to the reception to get a key and transfer to a different room and that the manager would be resuming around 5am and would call me. The manager of course never did call. I slept on the coach the following night and was thankfully to check out by 9am.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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leakey22ho wrote a review Nov 2022
1 contribution
Room: dirty needed to be swept and wiped down. Check in is at 3 but we got there at 730 and when I went to check in they had my reservation but the type of room we reserved wasn't ready and to give them a few minutes. We unloaded got the kids out and when we went into the lobby the employee told another employee they don't have a room for us. But they eneded up finding one... probably ly why it was dirty because "they found one". We were offered 1 free juice or beer for the inconvenience. Breakfast: was good but cold. Dirty not well kept and when we asked for a table to be cleaned they went in the back and never came back... so we had to use napkins and water to get the jelly off the table. Pool: towels everywhere and no one in there... staff could be more attentive to the grounds. We will stay at another Hyatt but not this location.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Climber44304337009 wrote a review Nov 2022
1 contribution
I usually skip reviews but this hotel which I used to enjoy years ago is dated and the cleanliness is not upto standard. Rooms half cleaned multiple times and cold breakfast. For the price paid , this is not the level of excellence that should be expected.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jilllevensonsmith wrote a review Nov 2022
1 contribution
There were Cockroaches in the room! No Hairdryer and it took over an hour and 4 phone calls to the front desk to get one. The room was not clean and smelled bad. Service at the hotel was not efficient. I woull not recommend.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Traveling Woodstock wrote a review Oct 2022
Bellaire, Texas44 contributions29 helpful votes
It's a nice, comfortable hotel that I have been to many times. Since it has been 3 years since my last visit, I was surprised they didn't have USB plugs. First hotel I have been to that didn't have USB plug.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Santiago, Owner at Hyatt Place San Antonio-North/Stone Oak
Responded 2 weeks ago
Hello CindyS150. Thank you for taking the time to leave a review! We appreciate you choosing to stay with us, and we apologize for the inconvenience you experienced throughout your stay. We do hope to see you again as our guest in the future, and until then, Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pamela W wrote a review Oct 2022
Houston, Texas2 contributions1 helpful vote
You never know what you will run into when you check into a hotel. I was very pleased with how friendly and helpful everyone was. Front desk is key and they were "on point!" I was only there one day, and it was a very enjoyable experience. Every staff member I ran into had a smile on their face and said hello. It is what is expected, but seldom received at all hotels.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Santiago, Owner at Hyatt Place San Antonio-North/Stone Oak
Responded 2 weeks ago
Hello Pamela W! Thank you for taking the time to leave such a positive review for us! We are so glad that you enjoyed your stay and we do hope to see you again in the future! Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ppopowitz wrote a review Sep 2022
New Caney, Texas1 contribution
Great experience, helpful friendly staff, breakfast was very good. enjoyed happy hour. no complaints. room was ready and clean when we arrived. check in was fast and easy. check out was fast and easy. property was well maintained.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Santiago, Owner at Hyatt Place San Antonio-North/Stone Oak
Responded 2 weeks ago
Hello ppopowitz! Thank you for taking the time to leave such a positive review for us! We are so glad that you enjoyed your stay and we do hope to see you again in the future! Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jotorres1974 wrote a review Sep 2022
1 contribution
From the time we arrived until our departure they treated us like Family! Very hospitable and friendly Andre Roscio and all the Staff we Awesome!!! The cleaning staff greeted us every morning and they also made sure everything was clean and in order!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Santiago, Owner at Hyatt Place San Antonio-North/Stone Oak
Responded 2 weeks ago
Hello jotorres1974! Thank you for taking the time to leave such a positive review for us and for leaving such kind words about our team members! We are so glad that you enjoyed your stay and we do hope to see you again in the future! Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rambo6376 wrote a review Sep 2022
Houston, Texas37 contributions33 helpful votes
Conveniently located right off the freeway. Clean hotel and good customer service. The manager called us ahead of time b/c we made a same-day booking for 2 queen room - which system should not have allowed b/c they were sold out of that room type. Her call allowed us to plan ahead and book as second room as we were 3 adults + child so 1 king bed would not have been comfortable.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Matthew Santiago, Owner at Hyatt Place San Antonio-North/Stone Oak
Responded 2 weeks ago
Hello rambo6376! Thank you for taking the time to leave such a positive review for us! We are so glad that you enjoyed your stay and we do hope to see you again in the future! Safe Travels!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$110 - US$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place san antonio-north/stone oak hotel san antonio
LOCATION
United StatesTexasSan AntonioFar North Central / Stone Oak
NUMBER OF ROOMS
126
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HYATT PLACE SAN ANTONIO-NORTH/STONE OAK - UPDATED 2022 Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about Hyatt Place San Antonio-North/Stone Oak
Which popular attractions are close to Hyatt Place San Antonio-North/Stone Oak?
Nearby attractions include The Rim (1.0 km), Main Event Entertainment (0.8 km), and Regal Northwoods Stadium 14 (1.0 km).
What are some of the property amenities at Hyatt Place San Antonio-North/Stone Oak?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hyatt Place San Antonio-North/Stone Oak?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place San Antonio-North/Stone Oak?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Hyatt Place San Antonio-North/Stone Oak?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Place San Antonio-North/Stone Oak?
Conveniently located restaurants include Fish City Grill - Northwoods, Chuy's, and The Hoppy Monk.
Are there opportunities to exercise at Hyatt Place San Antonio-North/Stone Oak?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hyatt Place San Antonio-North/Stone Oak have airport transportation?
Yes, Hyatt Place San Antonio-North/Stone Oak offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Place San Antonio-North/Stone Oak?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Place San Antonio-North/Stone Oak offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hyatt Place San Antonio-North/Stone Oak?
The staff speaks multiple languages, including English and Spanish.