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Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld

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Traveller (5)
Room & Suite (19)
Dining (3)
Overview
  • Excellent37%
  • Very good22%
  • Average16%
  • Poor9%
  • Terrible16%
Travellers talk about
“sea world”(17 reviews)
“business center”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (103)
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1 - 5 of 100 reviews
Reviewed 3 weeks ago via mobile

More like a motel 6 than a holiday inn. Very disappointed. Huge stain on bedding. Water pressure awful and shower switched from hot to cold constantly. We reserved and prepaid for two rooms - they only had one for us when we got here. No...More

Thank Michele B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near SeaworldResponded 1 week ago

Hello Michele B, Thank you for your stay and for taking the time to leave us feedback. I appreciate you as a Holiday Inn repeat guest. I am sorry about the condition of the bed and water pressure. I want all of your stays with...More

Hotel's Favourite
Reviewed 13 September 2017

I stay with the IHG chain all the time which lands me in may Holiday Inn locations across the country. Nice hotel, front desk employee was very professional, and hotel was very clean. No complaints on this stay. Excellent choice to stay for the evening.

Thank Bruce G
Reviewed 12 March 2018 via mobile

Although this is not the hotel we had reservations with originally, I’m so glad we chose to stay here instead! We walked in with no reservations, explained to Tammy at the front desk about our awful experience we had just had next door and she...More

Thank Wwife
Reviewed 12 January 2018

The outside of the hotel, the lobby, and the breakfast area all look very nice and have very friendly helpful staff. But once you go up the elevator and get into your room, everything goes downhill from there. Our first room's header wouldn't work so...More

Thank AZman8tee
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near SeaworldResponded 28 January 2018

Dear AZman8tee, I would like to thank you for taking your precious time to write a review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. I am pleased...More

Reviewed 4 January 2018 via mobile

This hotel is receiving one star because of location. Near restaurants , Starbucks, and short drive to Sea World. Besides that this hotel was horrible ! I will list out each aspect in which I was so disappointed and feel that I wasted my money...More

Thank Nola F
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio NW Near SeaworldResponded 21 January 2018

Hello Nola F, Thank you for posting a review. It sounds like we fell below your expectations, particularly with the room's cleanliness. I am sorry for the letdown.   All reviews are not taken lightly, and I am thankful for the opportunity to look into...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Details
Price range
US$99 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (19)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Fresh waffles!! Near a movie theater!!"
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"Don't stay here."
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"Higher up the better for noise and security"
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"Try other hotels"
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