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Best Western Plus Palo Alto Inn & Suites

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Traveller (12)
Room & Suite (6)
Traveller (12)
Room & Suite (6)
Dining (4)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Free Parking
Breakfast included
Meeting Rooms
Hot Tub
Fitness Centre with Gym / Workout Room
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Bar/Lounge
Spa
Dry Cleaning
Multilingual Staff
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Kitchenette
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
Getting there
San Antonio Intl Airport25 km
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Nearby restaurants
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Nearby attractions
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Reviews (205)
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200 results
Traveller rating
95
66
17
13
9
Traveller type
Time of year
LanguageEnglish
95
66
17
13
9
Show reviews that mention
All reviews jack in the box front desk bmt graduation convenience store valero gas station recommending places to eat night security breakfast attendant indoor pool and hot tub lackland afb easy access to the highway closest hotel clean and comfortable rooms nice hotel mission trail waffles air force
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1 - 5 of 200 reviews
Reviewed 2 weeks ago via mobile

First time I have ever stayed at a Best Western. The room was ready before my actual check in. Clean room. Comfortable bed. Has frig and coffee maker. Breakfast included with the room. House cleaning was very helpful. As for the front desk service needs...More

Date of stay: October 2018
Thank sosaa
Hotel's Favourite
Reviewed 3 weeks ago via mobile

There is not a lot of choices on the south side of San Antonio, but this Best Western is all anyone should need. Very clean and comfortable room. A/c was cold, water pressure was strong and hot. Fridge has a freezer compartment to re-freeze my...More

Date of stay: November 2018
Thank philly582
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 3 weeks ago

Dear Guest, Thank you for choosing the Best Western Plus Palo Alto Inn and also for sharing your delightful review. We are overwhelmed to see your appreciation to the team individually and all of them are proud that they could provide you with an experience...More

Reviewed 3 weeks ago via mobile

I like to get on Trip Advisor to read reviews and this hotel had some good ones. On trip advisor it will show the price which I find convenient it does the work for you. It took me to Priceline.Booked a room. My fault I...More

Date of stay: November 2018
Thank Happy2133
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 3 weeks ago

Dear Guest, Thanks for your stay at the B/W Plus Palo Alto Inn and the comments. We shall check this issue with the reservation team and the concerned staff for clarity. Any discrepancy shall be immediately corrected so that such inconvenience never repeats. Sorry for...More

Reviewed 4 weeks ago

This BW Plus property was bright and clean, with professional staff. I was staying there for business and the rooms were wonderful, including fridge and microwave. Free breakfast served from 6:30 to 9:30 every day and was very nice. Would like to see veggie sausage...More

Date of stay: November 2018
Thank bruce k
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 3 weeks ago

Hello Esteemed Guest, It is amazing to get such a feedback from a guest like you about the Best Western Plus Palo Alto Inn. It is a testimonial to the entire hotel staff that they are doing their best. We shall run that extra mile...More

Reviewed 19 September 2018

We would stay here again, very clean, breakfast was very good, bed very comfortable, internet spotty at times, The only real negative was figuring how to get to the motel from highway, we could see it but roads were troublesome.More

Review collected in partnership with Best Western
Date of stay: August 2018
Thank kingjcet
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 22 September 2018

Hello Guest, Greetings from the Best Western Plus Palo Alto Inn. Thanks for the mixed feedback with the positives as well as otherwise. We are continuously improving and will definitely work on your observations. You can expect a further improved stay next time. Visit us...More

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Questions & Answers
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gloriacanavangc
10 September 2018|
AnswerShow all 2 answers
Response from Craig S | Reviewed this property |
Yes. Usually the standard method is that the hotel will hold the room with your card number. Once you check in, there will be a hold for a paetial amount of the room place on your card. When you check out, the hold is... More
0
Votes
terri l
29 January 2018|
AnswerShow all 2 answers
Response from nels0nfamily7 | Reviewed this property |
With light traffic the riverwalk is about a 15-20 minute drive.
0
Votes
Flightadjuster
27 October 2016|
AnswerShow all 2 answers
Response from Rick B | Property representative |
yes we do offer military discount. Thank you Rick
0
Votes
Room Tips
"Close to military bases."
DiannaM774
8 May 2018
Read review
"We were on the 4th floor. It was very quiet."
466WILLIAMD
17 Oct 2017
Read review
"King Suite"
jmsteidl11
6 Jul 2017
Read review
"Check if there's a heat exchanger outside!"
FulhamPete
19 Mar 2017
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PRICE RANGE
US$77 - US$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus palo alto hotel san antoniobest western plus palo alto inn and suites
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
75
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