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    Best Western Plus Palo Alto Inn & Suites

    12507 SW Loop 410, San Antonio, TX 78224-3195
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    1/10/2017 2/10/2017
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    US$114US$136
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    Traveller (9)
    Room & Suite (8)
    Dining (4)
    Country Inn & Suites By Carlson Lackland AFB (San Antonio)
    475 reviews
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    Overview
    • Excellent50%
    • Very good33%
    • Average8%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Palo Alto Inn & Suites
    Special Offer: BOOK DIRECT AND SAVE
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    Country Inn & Suites By Carlson Lackland AFB (San Antonio)
    475 reviews
    #41 of 358 hotels in San Antonio
     
    Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
    90 reviews
    #45 of 358 hotels in San Antonio
     
    Best Western Alamo Suites
    502 reviews
    #85 of 358 hotels in San Antonio
     
    DoubleTree by Hilton San Antonio Downtown
    1,084 reviews
    #86 of 358 hotels in San Antonio
     
    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (174)
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    1 - 5 of 172 reviews

    Reviewed 2 weeks ago

    We had a nice stay at this hotel and it was clean and the staff was very friendly and helpful. The breakfast area was clean and hot food was placed out regularly. We had no issues during our 5 night stay.

    Review collected in partnership with Best Western
    Thank tanyarD6232IV
    Hotel's Favourite
    Reviewed 14 August 2017 via mobile

    Very conveniently located to Lackland as well as downtown....the Riverwalk is a must see !! Our room was very clean and modern. The bed and pillows were very comfortable and also had a ceiling fan in room which helped in the 100 degree weather we...More

    Thank JoeandKarin
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 5 weeks ago

    Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you,...More

    Reviewed 3 weeks ago

    Highly recommend if you are going to graduation ceremonies at Lackland AFB. Good location. Drive to AFB generally about 10 minutes and never really hit traffic. Rooms very comfortable and quiet. Breakfast was delicious, I only wish on Thursdays they would have served breakfast earlier...More

    Review collected in partnership with Best Western
    Thank Lisa G
    Reviewed 4 weeks ago

    Overall a very good, comfortable hotel for the price. Nice room decor and amenities, beautiful HDTV and satellite service, and very comfortable bed. With some minor effort, the following issues could be fixed: - The treadmill in the fitness center does not incline/decline and needs...More

    Review collected in partnership with Best Western
    Thank E4776ITmikef
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 4 weeks ago

    Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t completely live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re...More

    Reviewed 3 August 2017

    Great location, 15 minute drive to Lackland AFB, and about the same to the downtown riverwalk area, easy access on and off of I-410. Good breakfast selection, very clean and comfortable rooms. Staff was very friendly and nice. Great value.More

    Review collected in partnership with Best Western
    Thank jamespO2703NL
    Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 9 August 2017

    Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and...More

    Country Inn & Suites By Carlson Lackland AFB (San Antonio)
    475 reviews
    #41 of 358 hotels in San Antonio
     
    Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
    90 reviews
    #45 of 358 hotels in San Antonio
     
    Best Western Alamo Suites
    502 reviews
    #85 of 358 hotels in San Antonio
     
    DoubleTree by Hilton San Antonio Downtown
    1,084 reviews
    #86 of 358 hotels in San Antonio
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Hot Tub
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • US$89 - US$136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Business Hotel in San Antonio
    • #52 Romantic Hotel in San Antonio
    • #75 Family Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Best Western, Booking.com, Expedia, Priceline, Travelocity, Orbitz, Cancelon, Hotwire, TripOnline SA, getaroom.com and HotelQuickly so you can book your Best Western Plus Palo Alto Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio
    • Also Known As
    • Best Western Plus Palo Alto Inn And Suites ,
    • Best Western Plus Palo Alto Hotel San Antonio
    Add Photo Photos
    Traveller (9)
    Room & Suite (8)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (8)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Embassy Suites by Hilton San Antonio Brooks Hotel & Spa
    90 reviews
    11.11 km away
     
    Best Western Alamo Suites
    502 reviews
    12.01 km away
     
    DoubleTree by Hilton San Antonio Downtown
    1,084 reviews
    12.60 km away
     
    Country Inn & Suites By Carlson Lackland AFB (San Antonio)
    475 reviews
    11.46 km away
     
    Nearby Restaurants
    Olive Garden
    8 reviews
    4.18 km away
    Taqueria Mexico, Inc.
    18 reviews
    4.15 km away
    Olive Garden
    6 reviews
    3.92 km away
    Buffalo Wild Wings
    6 reviews
    4.25 km away
    Nearby Attractions
    Medina River Natural Area
    9 reviews
    6.47 km away
    Mitchell Lake Audubon Center
    16 reviews
    5.19 km away
    Picapica Plaza
    6 reviews
    7.89 km away
    Mission Open Air Market
    8 reviews
    4.90 km away
    Ask a question
    Questions & Answers
    Flightadjuster
    27 October 2016|
    AnswerShow all 2 answers
    Response from Rick B | Property representative |
    yes we do offer military discount. Thank you Rick
    0
    Votes
    whahsh
    29 April 2015|
    Answer
    Response from Rick B | Property representative |
    21 and over
    0
    Votes
    Tanmishele
    23 March 2015|
    AnswerShow all 2 answers
    Response from Rick B | Property representative |
    About 30 miles from the hotel
    0
    Votes
    Room Tips
    "King Suite"
    Read review
    "Check if there's a heat exchanger outside!"
    Read review
    "Don't stay near the elevators if you can help it-- they are loud"
    Read review
    "The first floor was a little noisy!"
    Read review
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