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Best Western Plus Palo Alto Inn & Suites

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Traveller (12)
Room & Suite (11)
Dining (4)
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Overview
  • Excellent49%
  • Very good32%
  • Average9%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Palo Alto Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Palo Alto Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Reviews (195)
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LanguageEnglish
90
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16
12
9
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All reviewsjack in the boxbmt graduationconvenience storebigger pillowsvalero gas stationrecommending places to eatnight securitybreakfast attendantreal eggslackland afbclosest hotelclean and comfortable roomseasy accessmission trailnice hotelindoor pooldaily breakfast
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1 - 5 of 191 reviews
Reviewed 4 weeks ago via mobile

The room was nice. My daughter noticed an odor but I could not detect it. The security staff was great. The breakfast was good as well, but the hours aren't the best when going to BMT graduation events. The pool was also nice to cool...More

1  Thank Jon L
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 4 weeks ago

Dear Guest, Thank you for indicating that you would stay with us again. That’s the highest compliment possible. Additionally, we thank you that you noticed how nice the rooms are and that we have security on staff. I’m sorry that the breakfast hours didn’t meet...More

Hotel's Favourite
Reviewed 20 March 2018 via mobile

Great location and a quick easy drive to base. Everything was clean and breakfast was great :) we utilize the Jack-in-the-Box right there beside the hotel that was very convenient as well as the gas station you can walk right toMore

Thank annodal
Response from bwpluspaloaltoinn, Webmaster at Best Western Plus Palo Alto Inn & SuitesResponded 26 March 2018

Dear Guest, Thank you for the great review and rating. It's our goal to provide a comfortable stay for all of our guests. We are glad to hear that you enjoyed the hotel as well as our complimentary breakfast and 'Here for You' service! We...More

Reviewed 4 weeks ago

My family visited San Antonio to attend my son’s BMT graduation. I chose Best Western Plus-Palo Alto because the location was not too far from the base, rates were very reasonable, and the online reviews were good. I reserved 2 rooms for 4 nights for...More

Thank ab72113
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 4 weeks ago

Dear Guest, We’re pleased that you took the time to comment on our hotel so that we can respond to your concerns. I apologize that so many issues combined to sour your opinion of Best Western. Everything we do is aimed at improving the guest...More

Reviewed 8 May 2018

This past March 2017. Looking forward to some place warm to visit. We decided to go to San Antonio instead of Florida this year. Since we are reward members of Best Western it was no brainer to stay at one of their hotels. We found...More

Thank Dianna M
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 16 May 2018

Dear Guest, Thank you for indicating that you recommend our hotel. That’s the highest compliment possible. Additionally, we thank you that you noticed our great rates, easy check-in, clean and comfortable rooms and more. Our goal is an excellent experience for every guest, and I’m...More

Reviewed 7 May 2018 via mobile

Came into town for my sons graduation from Air Force BMT. Arrived late after several flight delays. J R at the front desk was fabulous. He made check in a breeze and made it clear that they value my business. Rooms were nice. I did...More

1  Thank Craig S
Response from bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & SuitesResponded 5 weeks ago

Dear Guest, Your positive feedback is important to us and shows us that we’re on the right track toward satisfying every guest, every day. I’m especially pleased that our great staff and excellent overall accommodations contributed to the pleasantness of your stay. I apologize that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$79 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Business Hotel in San Antonio
#52 Romantic Hotel in San Antonio
#67 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$79 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Business Hotel in San Antonio
#52 Romantic Hotel in San Antonio
#67 Family Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (12)
Room & Suite (11)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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terri l
29 January 2018|
AnswerShow all 2 answers
Response from nels0nfamily7 | Reviewed this property |
With light traffic the riverwalk is about a 15-20 minute drive.
0
Votes
Flightadjuster
27 October 2016|
AnswerShow all 2 answers
Response from Rick B | Property representative |
yes we do offer military discount. Thank you Rick
0
Votes
whahsh
29 April 2015|
Answer
Response from Rick B | Property representative |
21 and over
0
Votes
Room Tips
"Close to military bases."
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"We were on the 4th floor. It was very quiet."
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"King Suite"
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"Check if there's a heat exchanger outside!"
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