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Located some distance from Downtown, we spent 2 nights here Friday through Sunday, booked using IHG Reward nights points. Our Queen suite was your basic extended stay unit, with self catering facilities. No meals or daily housekeeping. Room was clean, but a bit dated. The...More
Response from IHGService, Guest Relations Manager at Candlewood Suites San Antonio NW Near SeaworldResponded 5 days ago
Thank you for your Rewards nights stay and for taking the time to leave us feedback. I appreciate you as one of our IHG Rewards Club members! While I am glad that you found the room received clean, I am sorry to learn...More
The hotel staff is very friendly, which made the stay a plus. We stayed 1 night before going to the Riverwalk for a convention. The layout is nice, and it is close to the Two Step Restaurant which has great food. However, the hotel room...More
I'm giving this rating due to the staff. Very attentive and they make sure you are comfortable. But!!! This hotel needs a lot of upgrades badly. We came to San Antonio on a whim and they had available the 2 room suite we usely reserve....More
Great hotel but try to book a room on the back side of the hotel away from the freeway. The freeway noise was loud in our room. Otherwise it was good. The beds were also great. Over all I would definitely stay there again.
The price for our little dog was right as was the points charged for the room. Location was convenient and the staff was friendly and upgraded us due to my husband’s status. The room itself was sufficient, it was clean although older and worn. It...More