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SpringHill Suites San Antonio Downtown/Riverwalk Area

SpringHill SuitesUS$141*
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Certificate of Excellence
08/06/2017 09/06/2017
1 room 2 adults 0 children
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SpringHill Suites San Antonio Downtown\/Riverwalk Area
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353 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Downtown/Riverwalk Area
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Showing 346: English reviews
Reviewed 26 November 2014 via mobile

The Hotel was spotless...everything was brand-new and very beautiful...The staff was very courteous and very helpful we had a great time I would suggest this Hotel to all my friends and family . It was right down town next to the Riverwalk in perfect walking distance to all the restaurants and facilities.

1Thank Joel H
Duluth, Minnesota
Reviewed 18 November 2014

We attend a yearly conference in San Antonio. Our conference hotel was full, so be booked just down the street. My first sight of their ballroom with a tarp and bucket on the floor should have given me a hint as to what to expect! Our room was quite chilly when we checked in. We turned the thermostat up to...

1Thank Daytripper920
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Daytripper9, I appreciate you taking the time to share your experience with us at our hotel. I cannot apologize enough for you having to endure a terrible stay with with us. We are committed to providing the absolute best service and prduct and I am not sure how we were unable to meet the basic needs of your stay. We...

Mayaguez, Puerto Rico
Reviewed 14 October 2014

The hotel has undergone a major renovation and still has some finishing work to be done. Everything is brand new and clean. The employees were very friendly and eager to please. The hotel is walking distance from the river walk, the convention center and La Villita.

Thank Jorge B
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Thank you very much for your positive feedback. Yes we have finally completed our renovations and we are ready to open our doors and welcome back our old friends and hopefully make some new ones along the way!!!! We invite you to come and experience the new look and feel of the newest Marriott product in Downtown San Antonio. We...

Cedar Hill, Texas
Reviewed 27 July 2014

If we hadn't purchased a non-refundable room fairly last minute, we would have turned around and left soon after we got there. The hotel is under construction and, honestly, should probably have been shut down during the renovations and reopened when completed. The first problem was trying to park because there was so much construction equipment in the parking lot...

1Thank Brittney G
Rotterdam, The Netherlands
Reviewed 11 July 2014

As we arrived in the hotel,River walk suites, we saw the name was changed and that a contruction was going on, so no pool (it was very hot) Swimming pool in a another hotel was offered but is no solution after a day in the city to go by car, allmost 2 ml. The entrance was the back door.. The...

1Thank Chris T
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

Chris T thank you for reaching out to us. Let me begin by once again apologizing for your disappointing visit during our renovation. Although we are excited at the great changes coming soon, I know that it must be frustrating to find a place in this condition. As we discussed on your check out day, I will definitely make sure...

Marble Falls, Texas
Reviewed 10 June 2014

There is little to no parking at this hotel, then we went to check in and our room was not available at 4:30PM we were tired and just wanted to place our things in the room, rest a bit then go out to eat and walk the Riverwalk. The clerk suggested we go eat then come back and the room...

Thank DTrevinotx
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

DTrevinotx Thank you for your feedback. According to the dates of your stay, you were with us back in February. We have made several changes since then to better accommodate our guests and provide them with a more efficient and service oriented experience. Additionally our hotel is currently undergoing a complete renovation of public space, pool, bar and sleeping rooms...

Los Angeles, California
Reviewed 26 May 2014 via mobile

First impression from outside was not good. Then as I walked through the hallway to the reception area it didn't get any better. When we got to our room it was a bit better but the hotel is quite lonely, go figure. The elevator we were about to go in broke down, thank God we didn't go in it! I...

1Thank bstella2011
Rob P, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review

I appreciate you taking the time to share your experience with us at our hotel. I do truly apologize for the inconvenience you experienced at the property. We are making changes to both the physical plant and the customer service environment to assist in eliminating the issues you exeprienced last month at our property. The upcoming changes to the hotel...

Reviewed 13 April 2014

Stayed at this hotel with a group of women for a conference at convention center. Pros: easy walk to convention center, Walking distance to river walk and River Center mall, Comfortable bed, couch, refrigerator, good price CONS immediate neighborhood not great at night, free breakfast not that great, doing renovations so loud and noisy during the day, pool closed Would...

Thank Jennifer C
Edinburg, Texas
Reviewed 17 March 2014

So to begin with we had a little problem finding the place. They had NO signs whatsoever to signify what the place was and then tried getting in a little early but couldn't. When we showed up again about an hour after check in time we got our room, but not what we reserved. We had reserved room with 2...

1Thank cathy g
Coleman, Canada
Reviewed 15 March 2014

We stayed here two nights when we came to San Antonio to see The Alamo and The Riverwalk. This hotel is close to both so we could walk where we wanted to go. The room was large with a living room with another TV and couch. Beds were fine, room was very clean but the bathroom needed an update which...

3Thank Trudy P

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08/06/2017 09/06/2017
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  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area has completed a multi-million dollar renovation and full upgrade of the hotel to become the newest Marriott product in Downtown San Antonio. Our great location puts you in the heart of San Antonio attractions and just steps away from the famous Riverwalk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. Enjoy our all-suites hotel, the very spacious king or double queen suites featuring a microwave and mini-refrigerator, wet bar, separate living room with sleeper sofa, two HDTVs in every suite, free WiFi, 24-hour fitness center, 24-hour business center, beautiful outdoor pool and sundeck, complimentary breakfast bar, and evening cocktail lounge. Some of the best locally owned and popular restaurants are within walking distance of the hotel. The SpringHill Suites promises greater comfort and enhanced productivity, leaving you in control of your experience at the hotel. Enjoy Marriott Rewards and a most rewarding stay in our beautiful new hotel, SpringHill Suites by Marriott San Antonio Downtown. ... more   less 

Additional Information about SpringHill Suites San Antonio Downtown/Riverwalk Area

Address: 524 S Saint Marys St, San Antonio, TX 78205-3418 (Formerly SpringHill Suites San Antonio Downtown)
Region: United States > Texas > San Antonio
Price Range: €114 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Riverwalk Area 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
4 Points By Sheraton San Antonio Downtown
Hotel Style:
#36 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and other travellers.
8 questions
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Frisco, Texas
Kingwood, TX
3 months ago
over a year ago
Dallas, Texas
over a year ago

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Questions? Get answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back of the hotel are very quiet.”
JoanZ336, 16 May 2017 | Read review
“The room we had was quite as this is a quite area but so close to everything”
1charlie, 22 Apr 2017 | Read review
“Don't park under the trees.”
MnWonderer, 12 Apr 2017 | Read review
“Close to river walk”
633peterl, 30 Sep 2016 | Read review
“Pick one in another hotel”
marksX2041ZK, 16 Sep 2016 | Read review
5 of 5
SpringHill Suites
US$141* /night
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