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BEST WESTERN PLUS Lackland Hotel & Suites

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BEST WESTERN PLUS Lackland Hotel & Suites
BEST WESTERN PLUS Lackland Hotel & Suites
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622 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Lackland Hotel & Suites
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Showing 616: English reviews
Galloway, New Jersey
Reviewed 15 November 2016

Great experience! Help was great! Nice room! Very close to Lackland Air force base!! Breakfast was good,eggs bacon sausage! Would definetly stay here again!! They have a bar on premise that was reasonably priced> Crystal the bartender was very helpful about the surrounding area!

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Helpful?
Thank Joe778607
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Traveler, Thank you so much!!! I am pleased that you enjoyed your recent stay with us here at the Best Western Plus Atrea. We hope you travel to San Antonio again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

Reviewed 14 November 2016 via mobile

Stayed from Wednesday 11/9 through Sunday, 11/13. Room was clean, quiet, spacious and best of all, in close proximity to the base. Staff had all the info on graduation times and opened breakfast early on Thursday and Friday mornings so that those of us attending graduation events could eat before heading out. The staff, as well as all locals, were...

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Helpful?
Thank Christine G
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, We are so happy to hear you enjoyed your stay here at the Best Western Plus Atrea. On behalf of all of us "Thank You". We are glad to offer the full breakfast early, not only to our BMT families, but to all who are here to enjoy. Thank you for the great review and we hope to...

Jacksonville, Florida
Reviewed 13 November 2016 via mobile

Great location, decent breakfast with extensive offerings, great hotel staff, very accomondating. Room had only 2 towels and the thermostat was not working. They promptly took care of both with politeness and professionalism. We had a huge king suite with kitchen. Kitchen lacked housewares, which defeats point of a kitchenette in a hotel. Not even a roll of paper towels...

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Helpful?
Thank Vicki F
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, I would like to thank you for taking the time to review your recent stay at the Best Western Plus Atrea Hotel & Suites. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Our staff is excellent at...

Reviewed 8 November 2016

Best Western Atrea in San Antonio was one of the nicest experiences we have had in awhile. Staff was over-the-top helpful, provided helpful hints and maps for those attending military graduation, breakfast was hearty and ready early for us, beds were comfortable, rooms clean & we thoroughly enjoyed our stay!

Review collected in partnership with Best Western
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Helpful?
Thank barbarabO1159RC
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Traveler, Thank you for your outstanding review. We are pleased you enjoyed you stay and I'm sure our staff was happy to help you in any way needed. Let us know if you come back to our wonderful city so we can reserve your next stay. Thanks

Reviewed 5 November 2016

This hotel had great reviews but most of the reviews were talking about the service and the front desk people. They were all wonderful and very helpful, answering questions about the graduation functions, and recommendations for restaurants but I wanted more information about if the rooms were clean and comfortable. We were so happy to find that the rooms are...

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Helpful?
1Thank Howard E
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, Please accept a huge thank you from all of us here at the Best Western Plus Atrea! We were so happy to hear you had such a great experience. It means the world to us to hear when we have had a success. All comments are worth reading and learning from, even the good ones. Thank you again...

Reviewed 4 November 2016 via mobile

Overall just a great place to stay for an affordable price. Very clean, great breakfast choices & conveniently located close to the base. The only bummer was they only had one DVD player that was unavailable so we didn't get to watch our airmans graduation DVD with her.

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Helpful?
Thank Nicole H
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, Thank you for the outstanding review. Please accept a huge "Thank you" from all of us here at the Best Western Plus Atrea. We hope that you visit our lovely city again in the near future. Feel free to contact us to book your next stay.

Houston
Reviewed 2 November 2016

Newly renovated; comfortable beds and bedding materials...multiple ports for charging electronics. First room we were assigned, not lights worked on bedside wall...told desk clerk as we headed out to dinner...upon return nothing done...assigned to another room whose toilet would not flush...rather than be moved again we proceeded to make the repair ourselves...slippery tubs will lead to guest falls.

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Thank RoadTrip663
Green Valley, Arizona
Reviewed 1 November 2016

Room was exceptionally clean, breakfast was delicious and staff very, very helpful. The only negative was the people upstairs - very loud late at night. Close to Lackland AFB. Based on other hotels I was in during my stay I was glad I booked this one. I would definitely stay at this hotel again and book a room on the...

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1Thank jillaz2016
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, On behalf of all the staff, we would like to say "Thank You" for your great reviews. We take pride in the work we do to ensure all of our guests have a great experience while they are here visiting our wonderful city.

Reviewed 25 October 2016

Good hotel with friendly staff. Dropped the bags off prior to checking in and went to the Alamo and river walk. A little bit noisy at night with some of the guests, but not over the top. Good breakfast, parking and Wi-Fi

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Helpful?
Thank Stuart M
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

Horsham, United States
Reviewed 25 October 2016

Hotel is located very close to Lackland AFB and provides schedule of BMT events including best times to leave with directions. Provides a good breakfast which is terrific as BMT events are early and this makes things very simple. Location of the base is close to the main entrance which does not close throughout the weekend, also hotel is clean...

Review collected in partnership with Best Western
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Helpful?
Thank Joe K
lamas1, Manager at BEST WESTERN PLUS Lackland Hotel & Suites, responded to this review

Dear Traveler, Thank you so much!!! I am pleased that you enjoyed your recent stay with us here at the Best Western Plus Atrea. We hope you travel to San Antonio again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Lackland Hotel & Suites

Address: 3635 Crooked Trail, San Antonio, TX 78277 (Formerly BEST WESTERN PLUS Atrea Hotel & Suites)
Region: United States > Texas > San Antonio > Far West Side
Price Range: €117 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Lackland Hotel & Suites 2.5*
Number of rooms: 77
Reservation Options:
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Hotel Style:
#2 Family Hotel in San Antonio
#4 Best Value Hotel in San Antonio
#28 Business Hotel in San Antonio
#56 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Lackland Hotel & Suites staff and other travellers.
22 questions
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over a year ago
Jacksonville, Florida
6 months ago
Fairbanks
9 months ago

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Questions? Get answers from BEST WESTERN PLUS Lackland Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side are quieter”
 of 5 bubbles Mrtex57, 19 Feb 2017 | Read review
“4th floor, so no one's over you, away from the elevator, and exit doors”
 of 5 bubbles Funfabmim, 9 Jan 2017 | Read review
“Our room faced the highway but we didn't hear a lot of traffic noise because we kept the fan running to provide white noise”
 of 5 bubbles howarde913, 5 Nov 2016 | Read review
“Book a room on the 4th floor!”
 of 5 bubbles jillaz2016, 1 Nov 2016 | Read review
“Get a top floor room”
 of 5 bubbles stuartm787, 25 Oct 2016 | Read review
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