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    Best Western Plus Lackland Hotel & Suites

    3635 Crooked Trl, San Antonio, TX 78227-4360
    +1 877-959-8034
    Hotel website
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    3/12/2017 4/12/2017
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    Savings alert: 13% below average rate

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    US$105
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    Traveller (98)
    Room & Suite (50)
    Pool & Beach (20)
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    Overview
    • Excellent72%
    • Very good21%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “bmt graduation” (128 reviews)
    “lackland afb” (123 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Lackland Hotel & Suites
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    Economy Inn San Antonio
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    #261 of 358 hotels in San Antonio
     
    La Quinta Inn San Antonio Lackland
    639 reviews
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    Country Inn & Suites By Carlson Lackland AFB (San Antonio)
    499 reviews
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    Palace Inn
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (706)
    There are newer reviews for Best Western Plus Lackland Hotel & Suites
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    31 - 35 of 700 reviews

    Reviewed 21 August 2017

    The rooms were clean and comfortable and the staff was friendly and helpful for BMT graduation at Lackland AFB. Close to the base and close to downtown San Antonio. I would definitely recommend this hotel to other families.

    Review collected in partnership with Best Western
    Thank Richard S
    Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 8 September 2017

    Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

    Reviewed 19 August 2017

    We stayed at the Bestwestern Lackland to attend our son's AFBT graduation. The hotel was very convenient, the staff was very friendly, hospitable and helpful. The hotel was very clean, the bed was very comfortable. The continental breakfast was a nice variety. Loved the make...More

    Review collected in partnership with Best Western
    2  Thank 266marlas
    Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 8 September 2017

    Dear Guest, Wow! What an exceptional review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our beautiful hotel and...More

    Reviewed 16 August 2017 via mobile

    If you need quick safe access to Lackland AFB this is the place to go. The room was very spacious and very clean. The pool and jacuzzi was very nice but it would have been nice if they stocked the pool with towels instead of...More

    Thank codelode84
    Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 8 September 2017

    Dear Guest, Please accept a huge thank you from all of us here at the Best Western Plus Lackland! We were so happy to hear you had such a great experience. It means the world to us to hear when we have had a success....More

    Reviewed 13 August 2017 via mobile

    This hotel is really elegant looking from the outside and in the lobby. This is a very clean looking property, but it is still a Best Western. The bed was not firm enough and made for an uncomfortable night's sleep, but the room was well...More

    Thank DeAunderia
    Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 15 August 2017

    Dear Guest, Thank you for taking the time to review our property. We were sorry to hear our breakfast wasn't quite up to par but I do assure you we do not serve powdered eggs. We We take every compliment, concern and complaint to heart...More

    Reviewed 13 August 2017

    Very nice check-in person. Good breakfast. Should have directions available to Lackland (desk person told me it was 5 minutes away -- 30 minutes later after taking a wrong turn even with GPS, I was frustrated). Also, desk person had trouble finding/crediting my membership number,...More

    Review collected in partnership with Best Western
    Thank cwhiteva
    Response from lamas1, Manager at Best Western Plus Lackland Hotel & SuitesResponded 15 August 2017

    Dear Guest, Thank you for taking time to write a review regarding your experience with us at the Best Western Plus Lackland. We apologize for any issues you may have had. Please don’t let your previous stay leave you with a bad impression of us...More

    Economy Inn San Antonio
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    La Quinta Inn San Antonio Lackland
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    Country Inn & Suites By Carlson Lackland AFB (San Antonio)
    499 reviews
    #39 of 358 hotels in San Antonio
     
    Palace Inn
    2 reviews
    #329 of 358 hotels in San Antonio
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Indoor pool
    • Hot Tub
    • Tennis Court
    • Heated pool
    Details
    • Price range
    • US$102 - US$147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in San Antonio
    • #12 Best Value Hotel in San Antonio
    • #28 Business Hotel in San Antonio
    • #56 Romantic Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 77
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Best Western, Priceline, Travelocity, Expedia, Hotels.com, Hotwire, getaroom.com, TripOnline SA and Cancelon so you can book your Best Western Plus Lackland Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • Far West Side
    Add Photo Photos
    Traveller (98)
    Room & Suite (50)
    Pool & Beach (20)
    Dining (15)
    Hotel & Grounds (116)
    Bathroom (10)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
    La Quinta Inn San Antonio Lackland
    639 reviews
    2.33 km away
     
    Economy Inn San Antonio
    11 reviews
    1.32 km away
     
    Country Inn & Suites By Carlson Lackland AFB (San Antonio)
    499 reviews
    3.47 km away
     
    Palace Inn
    2 reviews
    2.89 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Lackland Air Force Base
    451 reviews
    3.08 km away
    Nelson Wolff Municipal Stadium
    36 reviews
    5.08 km away
    U.S. Military Working Dog Teams National Monument
    8 reviews
    3.48 km away
    Alamo Drafthouse Cinema
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    Ask a question
    Questions & Answers
    Vicki F
    24 September 2016|
    AnswerShow all 4 answers
    Response from 1luv66 | Reviewed this property |
    No shuttle offered by Hotel. Not sure what you mean about the Manager reception, but there was a manager on the front desk besides the clerk on my arrival.
    0
    Votes
    Linda B
    5 July 2016|
    Answer
    Response from lamas1 | Property representative |
    We are 20 miles and is better to rent a car at the airport.
    0
    Votes
    Linda B
    5 July 2016|
    AnswerShow all 3 answers
    Response from 1luv66 | Reviewed this property |
    We went through Budget at the airport.
    0
    Votes
    Room Tips
    "One main elevator, so stay on a low level room if you want to take the stairs."
    Read review
    "Upper floors take away from highway noise."
    Read review
    "We had a suite, great rate and plenty of room."
    Read review
    "2nd floor was awesome"
    Read review
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