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I stayed here several years ago so when we decided to bring the kids down to San Antonio, it was the first place I thought of. I heard the place was completely full, and we ended up in a 'handicapped' room. Not a big deal,...More
Response from Chris A, Manager at SpringHill Suites San Antonio AirportResponded 21 July 2017
Dave, thank you for the feedback about your stay. I remember speaking with you the night you stayed with us. I reached out to the rooms you'd mentioned and informed them of the quiet hours and the noise complaints, after which I went up to...More
I have stayed at this hotel several times an had good experiences until this past weekend. A/C out in common areas and 3rd floor hotel hallway. A/C in room barely worked and ran all night. Breakfast was late on Sunday morning and management not at...More
Thank Randall F
Response from Tiffany R, General Manager at SpringHill Suites San Antonio AirportResponded 3 July 2017
Dear Randall F,
Thank you for your feedback. I apologize that you did not have a great experience. We did have some issues with our A/C that should be fixed soon. I also apologize about breakfast and will discuss this with my team to ensure...More
Visited this hotel on June 17, we arrived at the hotel at 5:30PM, check in was supposed to be 3PM, the room was not ready, would take about 25-30 minutes, the front desk said they had "some housekeeping issues" We had to be somewhere by...More
Response from Chris A, Manager at SpringHill Suites San Antonio AirportResponded 2 July 2017
Lesley, first of all I'd like to thank you for the feedback. I understand the frustration with the many issues that occurred during your stay, from the lack of readiness to the physical breaking down of the elevators, and I'm so sorry you saw us...More
We stay at the Airport because when we are visiting it is centrally located. We have a granddaughter we visit and a sister. Every time we stay they are prepared for us, the room is clean and it is a "no pet" hotel so we...More
Response from Chris A, Manager at SpringHill Suites San Antonio AirportResponded 20 June 2017
RadMom, your kind words mean a lot to us here at SpringHill Suites San Antonio Airport. I'm glad we're able to not only provide a convenient location for you, but a comfortable stay in a place that fits your every need and most of your...More
Fernando was GREAT...He took me to everywhere I wanted and need to go.. As well was Jaun. He was very funny. Made me laugh everyday. Just wanted to let you know. When I do come back to San Antonio I will visit.More
Response from Chris A, Manager at SpringHill Suites San Antonio AirportResponded 10 June 2017
Sharon, thanks for staying with us at SpringHill! I'm glad to know that our wonderful staff made such a great impression on you while you were here for your trip. If there's anything we can do for you the next time you're in the Alamo...More
US$102 - US$146 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites San Antonio Airport Hotel San Antonio