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SpringHill Suites San Antonio Airport

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SpringHill Suites San Antonio Airport
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223 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites San Antonio Airport
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Showing 216: English reviews
Broken Arrow, Oklahoma, United States
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 1 July 2016 via mobile

We left a pair of headphones. Called immediately from the airport. The front desk clerk was female and working Sunday June 19th named kimberlee said if we sent a ups label she would ship it. We have since called at least four times. Every time we are promised they would be shipped. Guess what, we can track the label Kimberlee... More 

Helpful?
2 Thank CyndiLeeKing
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello CyndiLeeKing, I want to apologize for this inconvenience you have experienced. I would like to follow up with you further to ensure all items have been received. Please contact the property at 210-804-2266 or email me at melody.haines@Marriott.com. We want to thank you for choosing SpringHill Suites San Antonio Airport and do hope you will give us another chance... More 

Indianapolis, Indiana
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 June 2016

My family stayed at the Springhill Suites on May 24 prior to catching a flight on the 25th. The hotel itself is fairly standard with a small pool, a small drink and snack selection and a moderate breakfast area. The location relative to the airport and rental car companies is excellent. As other reviewers have mentioned, the hotel has been... More 

Helpful?
Thank Paul S
Scottsdale, Arizona
Level Contributor
480 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 25 May 2016

I was in San Antonio this week and stayed in the Spring Hill Suites San Antonio Airport - Excellent Location. If you need a location with easy access to the airport rental car return. I had an early flight so I wanted to get close, this is across the street from the rental car return. Also, great stay, clean and... More 

Helpful?
Thank P51rayf
Atlanta, Georgia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2016

The property is going through a renovation and it's a real mess in their lobby area. In my room, I found a dried out washcloth hanging over the shower rod, a prior guest's underwear in a drawer and a piece of pink chewing gum on the carpet. I had to request shampoo from the front desk on day 3 of... More 

Helpful?
Thank ScubaDavid
Alabama
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 May 2016

The good upfront: although this hotel is right by the airport, we did not notice the noise. Once the remodel is done, the hotel will be very lovely, and the rooms are quite modern and spacious. The beds we had were exceedingly soft, and comfortable. That said, this is a hotel in transition. In a conversation with someone at the... More 

Helpful?
Thank David B
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 May 2016 via mobile

We arrived late On May 5 and We found that the hotel was under renovation, in the morning the breakfast was incomplete; not waffles that was the main reason for my kids to come, all the tables stock together, a lot of people doing renovation and saying bad words loud in front of my Children, only one elevator Works, the... More 

Helpful?
Thank Alextrevinom
Austin, Texas
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 May 2016

Hotel was very close to the airport. The property is under renovation, but was not a concern for me. We stayed in Room 213 which was away from the highway so very little road noise. Breakfast included waffles, eggs and the normal breakfast items.

Helpful?
Thank DCochranAustin_Texas
Laredo, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 May 2016 via mobile

I had stayed in this hotel before its been great. However i made a reservation on april 21 till the 24th for a king room. Was surprise that the hotel was going renovations and the front lobby was a mess. I get it but whish they would advise customers before hand. when i got to the room i was shocked... More 

Helpful?
Thank Eric V
Humble, Texas
2 reviews
Reviewed 23 April 2016 via mobile

I am currently staying here with my high school band students. I ALWAYS use Marriott properties because I know that they're always comfortable, clean and have the best customer service in the industry. This particular property has been quite a hassle. I brought a group of high school students here for a band trip, contract says double rooms but most... More 

Helpful?
Thank Keavon R
Kailey M, Front Office Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for all the inconveniences you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to improve. We hope to serve your travel needs again. Sincerely, Kailey, M Assistant General Manager More 

Nashville, Tennessee
Level Contributor
148 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 19 April 2016

What a great location! We were able to drop off our rental car the night before and walk across the street back to the hotel. The airport shuttle is on time and reliable. Several choices for food within a 10-15 min walk. Surprisingly the interior is silent. No road noise, no airplane noise. The renovations are very pretty. If I... More 

Helpful?
Thank 2tired2choose

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about SpringHill Suites San Antonio Airport

Address: 514 Northeast Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: €97 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
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Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Airport staff and other travellers.
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over a year ago

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Questions? Get answers from SpringHill Suites San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for all travelers”
 of 5 bubbles Vigur, 31 Jul 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles DCochranAustin_Texas, 6 May 2016 | Read review
“We were on the top floor--very quiet.”
 of 5 bubbles LiamandOonah, 30 Jan 2016 | Read review
“Rely on James and his colleagues to help. Trust them . They are out to help you and show it by their mannerisms.”
 of 5 bubbles V7525WQmichaelc, 16 Jan 2016 | Read review
“The rooms are so well insulated and none are close to the freeway so you are not disturbed by noise.”
 of 5 bubbles 400yvette, 16 Dec 2015 | Read review
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