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SpringHill Suites San Antonio Airport

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227 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Arlington, Texas
Reviewed 26 July 2016 via mobile

To start off, my family and I were not at the hotel most of the day. We pretty much just slept and had breakfast there. The room was nice, a couple of minor issues such as the bathroom door lock being broken, the bathroom fans not working, and the bathroom floor was not clean. It felt gritty, like someone had...

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Helpful?
Thank Oscar C
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello Oscar C, Thank you for taking the time to leave a review. We will be sharing the information from your stay in our daily hotel meetings with a goal that we leave each guest wanting to always return back to the SpringHill Suites San Antonio Airport. We appreciate your loyalty to Marriott and hope to give us another chance...

Dallas, Texas
Reviewed 8 July 2016

We stayed here the weekend of 5/13-5/15 and at that time the hotel was still in the middle of remodeling the lobby area. When I made the reservation I made sure let them know that we would be a late arrival. I also called to remind them on our way to San Antonio so we wouldn't have any issues when...

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Helpful?
Thank LPC0808
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Good Morning LPC0808, We value the time it took for you to leave us this review. We have experienced small construction issues due to the hotel remodel, and have since fixed all issues reported to us from guests like yourselves. Guest input during times of construction are very important to help us provide well maintained guest rooms and ensure your...

Santa Ana, California
Reviewed 2 July 2016

Second time staying at a SpringHill Suites property in two weeks. This one had a fairly modern room layout with separate toilet and shower rooms. Each had a sink and mirror so a family or a couple could get ready a lot quicker with this arrangement. The only down side we noticed was a lack of desk staffing at times....

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Helpful?
Thank Bill G
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello Bill, Thank you very much for taking the time to leave us a review and bringing areas of opportunity to attention. We have since updated availability of our shuttle and driving team to 24hrs daily. We appreciate your loyalty to Marriott and look forward to being your choice in hospitality during future trips.

Broken Arrow, Oklahoma, United States
Reviewed 1 July 2016 via mobile

We left a pair of headphones. Called immediately from the airport. The front desk clerk was female and working Sunday June 19th named kimberlee said if we sent a ups label she would ship it. We have since called at least four times. Every time we are promised they would be shipped. Guess what, we can track the label Kimberlee...

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Helpful?
2Thank CyndiLeeKing
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello CyndiLeeKing, I want to apologize for this inconvenience you have experienced. I would like to follow up with you further to ensure all items have been received. Please contact the property at 210-804-2266 or email me at melody.haines@Marriott.com. We want to thank you for choosing SpringHill Suites San Antonio Airport and do hope you will give us another chance...

Indianapolis, Indiana
Reviewed 10 June 2016

My family stayed at the Springhill Suites on May 24 prior to catching a flight on the 25th. The hotel itself is fairly standard with a small pool, a small drink and snack selection and a moderate breakfast area. The location relative to the airport and rental car companies is excellent. As other reviewers have mentioned, the hotel has been...

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Thank Paul S
Scottsdale, Arizona
Reviewed 25 May 2016

I was in San Antonio this week and stayed in the Spring Hill Suites San Antonio Airport - Excellent Location. If you need a location with easy access to the airport rental car return. I had an early flight so I wanted to get close, this is across the street from the rental car return. Also, great stay, clean and...

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Thank P51rayf
Atlanta, Georgia
Reviewed 19 May 2016

The property is going through a renovation and it's a real mess in their lobby area. In my room, I found a dried out washcloth hanging over the shower rod, a prior guest's underwear in a drawer and a piece of pink chewing gum on the carpet. I had to request shampoo from the front desk on day 3 of...

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Thank ScubaDavid
Alabama
Reviewed 9 May 2016

The good upfront: although this hotel is right by the airport, we did not notice the noise. Once the remodel is done, the hotel will be very lovely, and the rooms are quite modern and spacious. The beds we had were exceedingly soft, and comfortable. That said, this is a hotel in transition. In a conversation with someone at the...

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Thank David B
Reviewed 7 May 2016 via mobile

We arrived late On May 5 and We found that the hotel was under renovation, in the morning the breakfast was incomplete; not waffles that was the main reason for my kids to come, all the tables stock together, a lot of people doing renovation and saying bad words loud in front of my Children, only one elevator Works, the...

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Thank Alextrevinom
Austin, Texas
Reviewed 6 May 2016

Hotel was very close to the airport. The property is under renovation, but was not a concern for me. We stayed in Room 213 which was away from the highway so very little road noise. Breakfast included waffles, eggs and the normal breakfast items.

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Thank DCochranAustin_Texas

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about SpringHill Suites San Antonio Airport

Address: 514 Northeast Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: €106 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for all travelers”
 of 5 bubbles Vigur, 31 Jul 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles DCochranAustin_Texas, 6 May 2016 | Read review
“We were on the top floor--very quiet.”
 of 5 bubbles LiamandOonah, 30 Jan 2016 | Read review
“Rely on James and his colleagues to help. Trust them . They are out to help you and show it by their mannerisms.”
 of 5 bubbles V7525WQmichaelc, 16 Jan 2016 | Read review
“The rooms are so well insulated and none are close to the freeway so you are not disturbed by noise.”
 of 5 bubbles 400yvette, 16 Dec 2015 | Read review
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