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SpringHill Suites San Antonio Airport

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233 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Reviewed 5 days ago NEWvia mobile

Close to the airport and the interstate interchange is an understatement. Right next to so you can hear emergency vehicles and planes land. Not to mention that this place had some fire and it was still boarded up on the outside with the smoke damage still evident. The housekeeping service is not consistent. In a double room yet some days...

Thank Sweetsunshiny
Roseville, California
Reviewed 1 week ago via mobile

This property is very convenient to the airport. I've stayed here many times, and staff are always courteous. I was pleased to see new carpet and paint in all the guest rooms. We also appreciate being able to walk across the street to several car rental agencies.

Thank Anne G
Corpus Christi, Texas
Reviewed 2 weeks ago

Stayed at this hotel on Saturday 2/11. Very clean modern hotel. Staff was friendly. Easy check in. Room had microwave and mini fridge which was accommodating. Toilet/sink room was separate from shower/sink room. Each had frosted glass doors. Kind of awkward being able to see what the person in the toilet room is doing even with the frosted door closed....

Thank Tiffany A
Reviewed 2 weeks ago via mobile

Visited over the holidays with the kids in tow. Really nice rooms for a family of 5, perfect setup with 2 beds and a great sofa bed/trundle combo. Even appreciated the separate toilet and shower rooms, as it allowed us to sleep our toddler in his pack n play in a room with a door (without paying regular suite prices)....

Thank Jon C
Reviewed 2 weeks ago

Stayed one night. Flew in for the Superbowl. Van driver from hotel to airport was very friendly and gave us some good tips on where to eat and things to see while we were there for one night. Greeted by the front desk person on Friday night - super friendly! Even gave us a bottle water and chocolate bar! Room...

Thank Jennifer M
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for taking the time to complete a review about your recent stay at the SpringHill Suites San Antonio Airport. We see that there is room for improvement based on your feedback. We saw that you rated your experience a 4 however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your...

Reviewed 23 January 2017 via mobile

Wow!! Lots of room. Toilet and sink in separate rooms. Very nice when someone is taking shower or using bathroom. Large sofa area with large desk. Very comfy bed. Microwave and fridge. Glass door shower. Super close to airport. Across the street. Airport shuttle super nice!! Must be a new hotel. Beautiful. Very friendly staff.

Thank Trevor J
Deerfield, Illinois
Reviewed 22 January 2017 via mobile

Don't really know where to start because I had so many issues with the hotel. First is I am allergic to feather and they didn't make the room feather free. When I pointed it out the first person lied and said it wasn't in the profile and then didn't get it fixed so the second day I had to get...

1Thank Dan S
Huntsville, Texas
Reviewed 31 December 2016

If your criteria are a clean, modern hotel and a competitive price, this place is fine. If you're looking for more, as I was, you'll be disappointed. In the room, the thermostat would not work correctly and then when it turned very cold overnight the heat did not work at all. And they provided my room with a child sized...

1Thank Tony9876
akron, oh
Reviewed 20 December 2016

I've stayed at this hotel several times for business without having any problems. This stay was entirely different. After waiting 30 minutes for the shuttle I checked into the hotel to find a room that very obviously wasn't cleaned well - the bathroom looked like a prior guest had a mouthful of toothpaste and sneezed all over the place. I...

1Thank keatingclan
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Hello Keatingclan, Thank you for taking the time to give us your feedback in regards to your recent stay at the SpringHill Suites San Antonio Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the room cleanliness...

Wellington, Florida
Reviewed 10 November 2016

After a terrible stay in San Marcos, it was sooooooo nice to show up at this hotel. The front desk clerk was friendly, knowledgeable and so efficient!!! The room was big, clean and everything worked!!! They have decent wine splits for sale to make up for the lack of a bar! We would stay here again for sure!

Thank bill g
Melody H, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites San Antonio Airport. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about SpringHill Suites San Antonio Airport

Address: 514 Northeast Loop 410, San Antonio, TX 78216
Region: United States > Texas > San Antonio > Uptown Broadway
Price Range: €100 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
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Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Airport staff and other travellers.
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over a year ago

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Questions? Get answers from SpringHill Suites San Antonio Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for all travelers”
 of 5 bubbles Vigur, 31 Jul 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles DCochranAustin_Texas, 6 May 2016 | Read review
“We were on the top floor--very quiet.”
 of 5 bubbles LiamandOonah, 30 Jan 2016 | Read review
“Rely on James and his colleagues to help. Trust them . They are out to help you and show it by their mannerisms.”
 of 5 bubbles V7525WQmichaelc, 16 Jan 2016 | Read review
“The rooms are so well insulated and none are close to the freeway so you are not disturbed by noise.”
 of 5 bubbles 400yvette, 16 Dec 2015 | Read review
5 of 5