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Tried staying here for my son's graduation at Lackland. Stayed one night, woke up in the morning and there were roaches. Informed the front desk of a problem and said that if something wasn't done, we would be leaving. We went to graduation that day...More
The bathroom was neat and hotel looked nice. But the bed didn't feel properly cleaned and had stains. Tried to sleep on pull out bed but saw dead bugs and old food as soon as I opened it up. Floor did not look like it...More
Response from RodewayInnLackland, Guest Relations Manager at Rodeway Inn at Lackland AFBResponded 31 July 2016
Thank you so very much for taking the time to respond to our online survey. We really appreciate your feedback, especially when you have such a high, positive regard for our Hotel.
On behalf of our entire team, I would like to apologize...More
It was great, really enyojed my stay. Would visit again. The rooms were nice and clean, loved the pool. Very friendly staff. The breakfast was good, loved the texas shaped waffles. I would highly reccomend.More
Thank Guliangianni A
Response from RodewayInnLackland, Public Relations Manager at Rodeway Inn at Lackland AFBResponded 27 July 2016
Thank You very much for taking the time to complete our survey. We use the information you provide to correct any areas where we might be lacking and to encourage the Staff for "a job well done," where we are not.
We were looking for a budget stay while we were visiting Lackland AFB for Airman graduation. The room was clean and roomy. We had a single king bed. There was a microwave, coffee maker, frig/freezer, and a hairdryer. It was quiet, the staff was helpful...More
1 Thank 357digger
Response from RodewayInnLackland, Guest Relations Manager at Rodeway Inn at Lackland AFBResponded 30 April 2016
Thank you so much for responding to our survey. We are so pleased when Guests take the time to provide such a thorough review, especially when it is one that is so complimentary. We will also be sure to tell our staff about...More
We arrived from Boston at 12:45am exhausted. Opened the door to the room and was shocked at how outdated and dirty it was. They was dirty Kleenex and clothes price tags on the floor next to the bed. The bathroom was never cleaned from its...More
Response from RodewayInnLackland, Guest Relations Manager at Rodeway Inn at Lackland AFBResponded 9 April 2016
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More
Response from RodewayInnLackland | Property representative |
We are only half mile from the gate and every weekend we have 90% of the gradations family stay with us .we are exterior small 40 rooms property with free breakfast ,Wi-Fi ,outdoor pool etc .if you are looking for nice and... More
We are only half mile from the gate and every weekend we have 90% of the gradations family stay with us .we are exterior small 40 rooms property with free breakfast ,Wi-Fi ,outdoor pool etc .if you are looking for nice and clean room with your budget we are perfect location for you to stay but if you are looking for interior ,fancy pay over $100 night they I do recommended to stay at best western.. Thanks for your inquire about us if you have more question please call 210-674-1511