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    Candlewood Suites - San Antonio NW Medical Center

    9350 IH 10 West, San Antonio, TX 78230
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$35
    US$123
    US$88
    US$89
    US$89
    Traveller (10)
    Room & Suite (19)
    Pool & Beach (1)
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    Overview

    • Excellent18%
    • Very good24%
    • Average18%
    • Poor15%
    • Terrible24%
    2 Feb 2017
    “Overnight stay”
    13 Nov 2016
    “Worst IHG hotel yet!”
    Free Wifi
    Free Parking
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites - San Antonio NW Medical Center
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    Hotel deals
    Country Inn & Suites By Carlson, San Antonio Medical Center, TX
    118 reviews
    #81 of 354 hotels in San Antonio
     
    Staybridge Suites San Antonio NW Medical Center
    155 reviews
    #102 of 354 hotels in San Antonio
     
    Candlewood Suites San Antonio NW Near Seaworld
    69 reviews
    #155 of 354 hotels in San Antonio
     
    Holiday Inn Express & Suites San Antonio Medical Center North
    190 reviews
    #78 of 354 hotels in San Antonio
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (66)
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    1 - 5 of 66 reviews

    Reviewed 2 February 2017 via mobile

    Stayed the night with my wife. The customer service was great. I felt the staff were helpful and supportive. The hotel was older. The location was not the best. They did offer free laundry and offered other amenities that were nice, i.e. the lending closet...More

    1  Thank Derek L
    Reviewed 17 January 2017
    Google Translation

    Muy buen hotel, servicio excelente, me toco quedarme en una suite y muy comoda y amplia, lo unico malo que...More

    Thank Pedro P
    Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical Center

    We are so pleased you enjoyed your stay with us. Thank you for taking the time to write a review. We hope to have you as a guest again soon!

    Reviewed 13 November 2016 via mobile

    Staff was meh... the elevators consitently stink horribly like cigarettes. The second floor has a horrible odor that resembles really cheap glue under the carpet. It's a pretty over powering odor. The rooms smell like stagnant air and my room had baby roaches so I...More

    Thank krisk05
    Response from IHGService, Guest Relations Manager at Candlewood Suites - San Antonio NW Medical Center

    Dear krisk05, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I...More

    Reviewed 26 August 2016 via mobile

    I spend 180 nights a year in hotels, and prefer Candlewoods for the value/comfort of the chain. This is the worst Candlewood I've ever been in. The whole thing is filthy. The front lobby area and elevators haven't seen a mop in probably a month....More

    Thank PatrickandAshley2014
    Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical Center

    We thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs and apologize for your disappointment with the condition of your suite and the...More

    Reviewed 24 May 2016

    It was a nice environment to stay in it had really friendly people working. The room was very excellent it feels like if you were in your house. The I also like that it had a gym were I was able to go workout.More

    Thank abluciol
    Response from Angie A, Manager at Candlewood Suites - San Antonio NW Medical Center

    Thank you for taking a moment to provide us with your feedback. One of our top priorities is Guest satisfaction and we are so pleased to hear we met your expectations during your recent stay at our hotel. Thank you again and I will make...More

    Country Inn & Suites By Carlson, San Antonio Medical Center, TX
    118 reviews
    #81 of 354 hotels in San Antonio
     
    Staybridge Suites San Antonio NW Medical Center
    155 reviews
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    Candlewood Suites San Antonio NW Near Seaworld
    69 reviews
    #155 of 354 hotels in San Antonio
     
    Holiday Inn Express & Suites San Antonio Medical Center North
    190 reviews
    #78 of 354 hotels in San Antonio
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    Details
    • Price range
    • US$91 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (10)
    Room & Suite (19)
    Pool & Beach (1)
    Hotel & Grounds (21)
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    Questions & AnswersAsk a question
    Shenny G
    Is there a charge for parking?
    15 May 2015|
    Answer
    Response from Heather S | Reviewed this property |
    No there was no charge for parking. That is more at river walk hotels .
    0
    Votes
    Room Tips
    "Rooms on the south side are quieter"
    Read review
    "To choose a good room, don't stay at this hotel"
    Read review
    "stay in a suite"
    Read review
    "If you don't like overhead noise get an upstairs room, but they are all pretty quiet."
    Read review