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Holiday Inn Express San Antonio South Hotel

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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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Reviewed 5 days ago NEWvia mobile

When I first arrived the front desk clerk was very friendly her name was Adriana. She checked me in quickly and told me if anything was needed to contact her. The next morning I could smell The breakfast from the elevator. The breakfast attended was all smiles and very attentive and made sure her guest were pleased, Patty I believe...

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Thank pgaldamez
Reviewed 5 days ago NEWvia mobile

Arrived at the location,Seemed kind of skeptical at first .once i entered it was very well maintained and up to date . we were greeted by the clerk i think her name was patty if i recall around midnight . she was very friendly greeted us with a smile . the room was very comfortable. The beds were very relaxing,we...

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Thank gibarra20
Reviewed 5 days ago NEWvia mobile

Patty, joslyn, and Adriana were really friendly and helpful with everything that I needed, rooms were really clean and everyone is just friendly I highly recommend this hotel I would totally go back again to this hotel

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Thank Ruth A
Huntsville, Alabama
Reviewed 1 week ago

Be very cautious if you book a Government rate room at this hotel. IHG corporate indicates that they offer Government rates to military retirees per the following: Even if you’re traveling with your family for leisure, taking a trip for non-official business or you’re retired from government or military service, we have a great rate available for you. So pack...

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Thank AGoingGal
Mark C, Guest Relations Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Thank you again for taking the time to fill out another one of our surveys on another channel. we do apologize that you had so many inconveniences during your stay, I see that this is the third Channel you have gone through to express how you still feel and we do apologize for this again. If you still feel that...

Newton
Reviewed 2 weeks ago

Checked in on wed and left on a Sunday morning. Rooms were clean and comfortable. Complimentary breakfast had a nice variety. Pool was small and (be forewarned) not heated. Plenty of parking and had a gated parking area in the rear of the motel. Staff allowed us to park our motorcycles in the area and secured the gate. Wifi isn't...

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Thank Bryan R
Mark C, General Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Thank You again for taking the time to fill out our survey, we really apprecatie that you enjoyed yourself and we are sorry that the WiFi was not up to your standard and it will be something we will be working on. thank you again and have a Blessed Day.

Reviewed 29 December 2016 via mobile

Hotel was clean and comfortable. Staff was friendly and greeted us every time we walked in the door and very attentive at breakfast. Parking was fine, breakfast was good. Nothing to do in the area and it is a bit sketchy, but I did not feel unsafe. We had a room on the backside away from the Interstate and did...

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Thank Bill B
Mark C, General Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

We Enjoyed having you stay with us here at our hotel, thank you for taking the time to go on Tripadvisor and list the wounderful rate you gave us. I hope the rest of your trip went well and i hope that my staff my get to see you some time again soon. you have a Blessed Day.

San Antonio, Texas
Reviewed 1 November 2016

Last minute trip brought my aunt(80+) through San Antonio a quick visit her sister(70+). I quickly reserved an accessible room to accommodate my cousin and her son with special needs. I was overwhelmed and surprised with new renovations, the size of room and breakfast was awesome! Adriana and Andy at the desk was wonderful in assisting with selecting a accessible...

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Thank Sanabrb
Andy G, General Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Hello, I am so happy to hear that your stay was really enjoyable. We strive to give the utmost attention to our guests. I will show my staff you comments to show them there efforts are really make a difference. I thank you for staying with us at the Holiday Inn Express & Suites San Antonio South! Please be sure...

Denton, TX
Reviewed 16 October 2016

This was a 2 night stay. Upon arriving to the room, I noticed there was mustard on the sheets. The next afternoon, I returned to the room and the room had been attended to but I received no towels and no coffee. I called the front desk and was told I needed to pick them up myself. Horrible service.

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Thank dladonnalee
IHGService, Guest Relations Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Dear dladonnalee, Thank you for taking the time to share your recent experience at our hotel. While we are pleased that you have chosen to stay with us for your travel needs, it is regrettable that the overall quality of service rendered by some of our hotel staff members may have fallen below your expectations. Rest assured, we take our...

Dallas, TX
Reviewed 17 September 2016

Having been to San Antonio many times, I went this time for a closer look at the four Spanish missions south of downtown. This hotel was ideal for my purpose. I have no negatives about the stay. My room was excellent. Although I had only two brief interactions with staff, both the front desk and the breakfast facilitator were great....

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Thank Lalo_de_Mexico
Houston, Texas
Reviewed 7 September 2016

The staff at this hotel is very nice. The hotel is average - seems old and a little outdated, but clean. Be very careful to make sure that your booked room is on the back side of the building (the non-freeway side). This hotel is right on the freeway (and 2nd & 3rd floors overlook the freeway). The freeway is...

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Thank Steve M
Mark C, Front Office Manager at Holiday Inn Express San Antonio South Hotel, responded to this review

Please feel free to contact me at Mcabello.Holidayinn@gmail.com so I can provide additional assistance. I do apologize for the inconvenience of the high way and i hope that the next time you stay with us we can fulfill your request to gave a room away from the Highway side. Thank You for Your Feedback, Mark Cabello Front Office Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express and Suites San Antonio South This friendly San Antonio hotel is conveniently located near the San Antonio International Airport, downtown San Antonio and a number of local businesses and attractions. Our charming hotel's ideal San Antonio location offers you easy access to famous landmarks such as the The Alamo, the Majestic Theater, the Alamodome, the AT&T Center and the beautiful downtown River Walk. The San Antonio Zoo, Six Flags Fiesta Texas and Sea World San Antonio are located just minutes from our choice accommodations. Visitors can also enjoy shopping at nearby South Park Mall or San Antonio's Mexican Culture District. Business travelers will appreciate our accommodations near downtown San Antonio, as they are close to the San Antonio International Airport (SAT) and Toyota Manufacturing Texas. Other nearby business offices include Xerox, Revere National, Southwest Business Corporation, LCW Automotive, Inquate, Valero Energy, Tesoro Petroleum and the Southwest Research Institute. During your visit, take advantage of our San Antonio hotel's hospitality. We provide guests with choice amenities such as free high-speed Internet access, an outdoor pool, a well-equipped fitness center, a 24-hour business center and a complimentary hot breakfast buffet. ... more   less 

Additional Information about Holiday Inn Express San Antonio South Hotel

Address: 11400 SE Loop 410, San Antonio, TX 78221
Region: United States > Texas > San Antonio
Price Range: €92 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Antonio South Hotel 2.5*
Number of rooms: 66
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Antonio South Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessible room was absolutely a surprise in features. Great Stay”
 of 5 bubbles Sanabrb, 1 Nov 2016 | Read review
“My room overlooked the freeway, but I had no problem. I think any room would be good as long as it's not beside the elevator.”
 of 5 bubbles Lalo_de_Mexico, 17 Sep 2016 | Read review
“Don't Stay, if you do then don't stay on the highway side.”
 of 5 bubbles BFF1985, 25 Jul 2016 | Read review
“I stayed on the third floor for this trip, in a king suite. Plenty of room”
 of 5 bubbles ldsteelman, 9 Jun 2016 | Read review
“Never stay on the side facing the highway.”
 of 5 bubbles JIMMYG155, 16 Apr 2016 | Read review
5 of 5