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Wyndham La Cascada

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209 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham La Cascada
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Showing 207: English reviews
Reviewed 20 July 2016

The 1 bedroom suite & the proximity to the Riverwalk was nice. Our reservation somehow got screwed up between the time I booked it over the phone with Wyndham Extra Holidays and when we showed up. I'm glad that I had the email confirmation of my reservation with me. It took over an hour for a manager to work out...

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2Thank ChloeCatD2001
New Hope, Alabama
Reviewed 27 June 2016 via mobile

I stayed here while attending a conference and it was a great experience. It is walking distance to Riverwalk and the staff was super friendly. The room was very clean and had a fairly large bathroom and kitchen for a one bedroom suite. I will definitely stay here again.

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1Thank LLCambron
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi LLCambron- Thank you for taking the time to review our property. I am glad we were able to provide a great experience for you! Looking forward to serving you again soon!

Houston, Texas
Reviewed 22 June 2016

I fell in love with this Hotel establishment. The location is great. A short walk gets you right to the river walk. It was beautiful had a full kitchen, washer and dryer, private shower and a big garden jazucci tub. Great customer service!

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Thank Girljustwannahavefun
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Girljustwannahavefun- I am so glad our Team was able to provide great service to you as this is our goal! I appreciate you taking time to provide feedback and I will share with the Team. Thanks again,

Holly Springs, North Carolina
Reviewed 17 June 2016 via mobile

We stayed as a guest of an owner and I know the routine, check in, get shucked to the concierge, which is a sales tour sign up team. I was told I had a welcome packet to get and when I finally got it, it was only a thin magazine of things to do in the area. I told them...

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Thank Tanawha208
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Tanawha208- I appreciate your response and I am glad you enjoyed your stay. I will follow up with our Leadership Team on your touring comments to ensure we balance our efforts. Thank you again for your time,

Decatur, Georgia
Reviewed 28 May 2016

I've been to other properties owned/managed buy Wyndham Resorts/Hotels and La Cascada is the best by far. The facility is good enough, but what makes it shine is the staff from top to bottom. They were always courteous, helpful, and friendly. I really felt like they cared if I was pleased with my experience there or not. They also quickly...

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Thank attaboy2015
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi attaboy2015- Thank you for taking time to let us know about your experience. I am glad to hear we took care of you and I will share with the Team. Thanks again,

Reviewed 23 May 2016 via mobile

The folks are nice. The staff did not bother us daily to buy a timeshare or take a tour. Excellent valet service. Good pool facility, not very deep. The river is barely visible. The shower mediocre. Once there was not enough hot water. Good kitchen area. Great price.

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Thank Cynthia M
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Cynthia M- I appreciate your feedback as we will use your comments to improve our facilities. I am glad to hear you enjoyed the service and will share with our Team. Thanks again,

Amarillo, Texas
Reviewed 21 May 2016

Not open to public ,but a wonderful place that my friend took me to for our dental convention we went to. Its location is right near the riverwalk area. We love to come here. Beautiful accommodations. Very friendly staff.

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Thank Debbie D
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Debbie D- I am glad you enjoyed your stay with us and I will share your comments with the Team. Thanks you for your feedback,

Eau Claire, Wisconsin
Reviewed 20 May 2016 via mobile

We have tried almost all the major city Wyndhams...SF Canterbury, Chicago on Wacker, Manhattan, etc. La Cascada was small, worn, and disappointing. The staff looked like they hated life and rarely smiled or acknowledged you and the concierge team spent more time gossiping together than trying to serve guests. The only great service we got was from the parking valets....

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Thank Airchef
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Good afternoon Airchef- I appreciate your comments as we will use the feedback to improve our operation. I am disappointed in the experience you had and I assure you we will follow up with the appropriate Teams. Thank you again for your time and consideration,

Arlington
Reviewed 19 May 2016

I had not been to San Antonio since childhood(same as my husband). This set our vacation off just right, within walking distance to all the fun on the River-walk. I would stay here again in a heart beat.

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Thank Tatom1622
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi Tatom1622- I am glad to hear you enjoyed your stay at our property - I will share the great news with our Team! Thank you for the feedback,

Reviewed 19 May 2016

The condo was clean and the staff was one of the most thorough and friendly I have ever encountered. The location was ideal for a visit to this truly wonderful city! It is next to the river so you can be on the river walk in minutes and walk to "The River Walk" in less than 10 minutes. We walked...

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Thank armandarce
Scotty C, General Manager at Wyndham La Cascada, responded to this review

Hi armandarce- I appreciate you taking time to tell us about your stay and I know the Team will be happy to hear we were able to provide a great experience for you as that is our goal. Thanks again, have a great day,

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Wyndham La Cascada

Address: 226 Dwyer Ave, San Antonio, TX 78204-1005
Region: United States > Texas > San Antonio > East Side
Price Range: €175 - €231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham La Cascada 4*
Number of rooms: 97
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Also Known As:
Wyndham La Cascada Hotel San Antonio
Wyndham San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham La Cascada staff and other travellers.
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Questions? Get answers from Wyndham La Cascada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for upper floors with views facing the riverwalk.”
 of 5 bubbles 530julianaw, 28 Nov 2016 | Read review
“Ask for a room with a view towards Riverwalk”
 of 5 bubbles mlbmickey, 25 Oct 2016 | Read review
“Rent a time share, don't buy. It's cheaper in the long run.”
 of 5 bubbles JDBJr46, 19 Oct 2016 | Read review
“8th floor facing the pool”
 of 5 bubbles Ihrttravel, 11 Aug 2016 | Read review
“I am a Wyndham Plus vacation owner, gives me a world of options to meet my vacation needs”
  • view from my balcony
 of 5 bubbles Tooqueenbee, 31 Jul 2016 | Read review
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